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Atlantic Toyota
Lynn, MA
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834 Reviews of Atlantic Toyota
Michael J Prach was outstanding! This was the first time I bought a car with no stress. He was extremely professional and informative. He walked me though the buying process every This was the first time I bought a car with no stress. He was extremely professional and informative. He walked me though the buying process every step of the way. Michael kept the communication lines open while I was waiting for my car to be delivered. It’s uncommon to have people go above and beyond in customer service now a days. I will send friends and family to this dealership after this easy experience. More
Along with many others, I had been looking for a new RAV4 Prime, and went to many Boston area Toyota dealers over several months. While no one had the vehicle I was seeking, I did receive come-ons such as pu Prime, and went to many Boston area Toyota dealers over several months. While no one had the vehicle I was seeking, I did receive come-ons such as putting money down to order a car from Japan or for vehicles that were surely arriving soon. As a Navy Veteran, I found several sales managers who assured me they always took care of Veterans. However, in those cases, I found that being “taking care” of meant asking for $3K - $7K over MSRP, along with modest offers for my trade-in, while still telling me how generous the offer is. After weeks of discouraging calls and meetings, I walked into Atlantic Toyota in Lynn, to find salesman Bill Dorfman and a shiny RAV4 Prime outfitted as I wanted and with 5 miles on the odometer. As I drove the vehicle, Bill had my trade-in checked out. When I returned to the dealership, Bill offered me a VERY fair value for my trade-in, which meant the bottom line for the RAV4 Prime was better than what I found elsewhere, and for a car that was in stock. When Bill took his proposed deal to the Sales Manager, Anthony Nash, for signature, I was prepared to be told more money would be required to close the deal. However, Anthony made sure the deal was defined in terms more favorable than previous and more favorable than I’d found elsewhere. The new terms also made sure I’d qualify the Massachusetts electric vehicle rebate. I picked up the car a few days later and found all parameters of the deal were exactly as I was told. I learned that Anthony is a Navy veteran as am I, and he made sure he “took care of” a fellow Veteran. While other sales managers “talked the talk,” Anthony made sure I was able to obtain the state’s rebate. I certainly understand that the dealer needs to make a fair profit while I want to get the lowest price possible. We clearly achieved this goal in my purchase. I learned that Atlantic Toyota is a family owned dealership that values relationships more than trying to squeeze the last dollar from every customer through tough negotiating and trickery—as it intends to establish long-term, repeat business with its customers. As I value being treated fairly and honestly, Atlantic Toyota has everything I look for in an automobile dealership. Ask for Bill and stop by to see Anthony, particularly if you’re a Veteran. More
I was delighted with the service offered to me by Michael J.Prach. He's a great salesman. He went to every detail, and I'm delighted with my purchase. Thank you J.Prach. He's a great salesman. He went to every detail, and I'm delighted with my purchase. Thank you More
Firstly, I want to say that the Leasing Assiciate, Michael Prach was absolutely amazing! He was so professional and helpful throughout the whole process and never once did I feel pressured. If you are Michael Prach was absolutely amazing! He was so professional and helpful throughout the whole process and never once did I feel pressured. If you are looking for a new or used vehicle, I do recommend working with Michael and please give him a big HELLO for me! More