Atlantic Subaru

Get it in writing! Deceitful sales practices-SURPRISE! Expect to do some work with this dealership to get what you want. They did NOT hold up to their end of the deal. Promises reneged, ignored and lied ab Expect to do some work with this dealership to get what you want. They did NOT hold up to their end of the deal. Promises reneged, ignored and lied about by EVERY person from the sales dept. to the heads of the office, all who I dealt with there. Be careful. If they say they are going to sweeten the deal, get it ALL in writing before signing anything. Bad actors all. Unethical from start to the bitter end. Will NEVER TRUST Atlantic Subaru again. More

post sales We had an issue with our post sales, but it was resolved by the dealership. We are happy with the outcome. 1 2 3 4 5 We had an issue with our post sales, but it was resolved by the dealership. We are happy with the outcome. 1 2 3 4 5 More

Go with Sam Just purchased a 2016 Outback through Sam. A friend of mine did a lot of the legwork for me all the way through until I got a price quote from Sam in Just purchased a 2016 Outback through Sam. A friend of mine did a lot of the legwork for me all the way through until I got a price quote from Sam in an email. Price was reasonable - definately worth the drive all the way from Glocester, RI. Unlike many other places that do bait and switch, Sam made the whole process very easy and painless. He was very responsive and patient with us and all of our questions, Definately would recommend him! More

My terrible experience with Atlantic Subaru My dealings with Atlantic Subaru have been nothing short of an absolute nightmare! In my opinion, Atlantic Subaru was not honest as to the conditi My dealings with Atlantic Subaru have been nothing short of an absolute nightmare! In my opinion, Atlantic Subaru was not honest as to the condition of the car they sold me and they are now refusing to do the right thing and pay to fix my car to the condition I was promised it was in when I purchased it. On 5/26/15 I purchased a 2013 Mercedes SL550 from Atlantic Subaru with very low mileage. I was very specific in the questions I asked my salesman as to the condition of the vehicle. Did the car have any door dings, any wheel damage, scratches on the paint or any previous paint or body work. I purchased the car site unseen based on the strong statements as to the condition from my salesman. In my opinion, when the car arrived in Texas, via covered carrier, the condition of the car was no where near what they represented. The car arrived with a very blatant door ding, wheel damage and a bad crack in the paint. I later found out that the rear bumped had been repainted. Atlantic Subaru refused to take the car back and they are now refusing to pay for the paint and body work to put the into the condition I believe I was promised it was in when I purchased it. Please do not do business with Atlantic Subaru. I do not believe they were honest in their dealings with me and they do not deserve your business. Thank you, Eric More

Very Knowledgeable, Great Experience We went to Atlantic Subaru to look at 2015 CrossTreks after doing a lot of online research, have to say though -- we learned a lot more about the car We went to Atlantic Subaru to look at 2015 CrossTreks after doing a lot of online research, have to say though -- we learned a lot more about the car and its features through talking to Bob and on the test drive out with him. So glad we went to Atlantic, and so excited for our car to come in! He helped us through the sales process, and was very patient in explaining the order a few times and answering all of our questions. We're still getting non-stop calls from other more aggressive dealers in the area, and cannot express enough how grateful we are that Bob helped us. Excellent experience buying our first Subaru!! More

EXCELLENT DEALERSHIP This is my first Subaru and I love it...... Sam , my sales person, is the best, he was like a friend talking business. Very knowledgable , not overbea This is my first Subaru and I love it...... Sam , my sales person, is the best, he was like a friend talking business. Very knowledgable , not overbearing, excellent is the word.. I recommend everyone to visit Atlantic Subaru, just for the experience... ALL dealers should take lessons at that dealership.....I knew what I was looking for, and they had it for me... I was in and out of there after test driving my car, bought it, in less than 2 hrs.... They were fair in what I wanted to pay, and agreed with my trade... Love Atlantic Subara...... More

5 Subarus in 2 years! LOVE ATLANTIC! We bought our first Subaru 2 years ago! It was such an incredible experience that we bought FOUR more! Sam and Gegam are HONEST! They kept their wo We bought our first Subaru 2 years ago! It was such an incredible experience that we bought FOUR more! Sam and Gegam are HONEST! They kept their word throughout each deal, financing a breeze, and we even got to donate to charity! Subaru quality (as consumer reports states) cannot be beat. Atlantic Subaru and their entire crew rocked my family's vehicle world! We remain thrilled and have sent many! More

Russ Fayre, Salesperson was very helpful, attentive and know Excellent experience buying our second car from Atlantic. Russ Fayre was attentive, patient and "went the extra mile" in helping me select and buy th Excellent experience buying our second car from Atlantic. Russ Fayre was attentive, patient and "went the extra mile" in helping me select and buy the car. He was not pushy and was very helpful pointing out features to consider and the benefit of each. Russ handled the negotiation of price very professionally and calmly without any high pressure tactics. He and the dealership found the car I selected and had to me quickly. He communicated via cell phone when I needed something and followed up with me after I purchased the car. I highly recommend the dealership and Russ Fayre in particular. Dan More

I don't believe or trust them I knew exactly the car that I wanted and was looking for the best/price service combination. I was deeply dis-satisfied. Despite my having clearly s I knew exactly the car that I wanted and was looking for the best/price service combination. I was deeply dis-satisfied. Despite my having clearly specified what I was looking for and set up a specific appointment, when I arrived I was handed off to the first available salesman who was clueless as to what I was looking for. They are fine with wasting my time. It took forever for the ordered car to arrive and I was given complete misinformation as to when it would be available. When it came time to pick up the car, the salesman did little more than whine that I was not coming at a time that was convenient to him. Maybe there are better salespeople there, maybe some folks have better experiences. Mine was completely unsatisfactory. More

Outstanding customer service I saw the the vehicle i wanted on usedcars.com and found 4 dealerships that all had what i was looking for in their inventory. I am fortunate that I w I saw the the vehicle i wanted on usedcars.com and found 4 dealerships that all had what i was looking for in their inventory. I am fortunate that I went to Atlantic Subaru first and met with Andrew Nickerson. He was easy going and listened to what I was looking for and my approximate budget. I told him I was not making a purchase that day and told him honestly that I was going to look at some other dealerships as well. Andrew didn't pressure me at all and was not at all discouraged by my looking elsewhere. His friendly and professional approach inclined me to promise to at least give him a call to tell him what I found. What followed was a series of lousy sales experiences at the other 3 dealerships. They had vehicles that were comparable but i never felt any trust in their salesmen. The next day I called Andrew and told him I wanted to deal with him but I wasnt sure I could afford the vehicle he had shown me. But he looked into the numbers and made me very happy by meeting my budget. His trustworthy open manner really made me want to do business with him. My overall experience with the dealership as a whole was the best I have ever had More