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Atlantic Kia - Service Center

West Islip, NY

4.5
153 Reviews

153 Reviews of Atlantic Kia - Service Center

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October 25, 2023

Absolutely terrible! I wouldn't recommend this dealership to anyone. We were there for over 8 hours, they still couldn't finish all the paperwork, we were asked to come b More

by abcdefg123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Pigate
Oct 26, 2023 -

Atlantic Kia responded

Thank you for the feedback. I'm sorry to hear that your experience did not meet expectations and will make sure we review the situation with our team so we can take steps to improve our service & efficiency moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Malvin Garcia - General Sales Manager - 631-587-3400

October 23, 2023

Next time they should make sure they close the air filter compartment!! Especially when I didn’t have the air filter replaced More

by NANCYASTUTO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know anyone’s name so I can’t rate them
Oct 24, 2023 -

Atlantic Kia responded

Thank you for reaching out. I'm sorry to hear about this situation and will make sure it gets looked into with our team. If you'd like to share anything further, please feel free to contact me directly. Respectfully, Nick Frank - Service Manager - 631-358-7000

Oct 24, 2023 -

NANCYASTUTO13 responded

No thanks I had another auto mechanic fix the problem

October 21, 2023

Excellent welcoming well mannered polite as per usual in and out great service for the most part More

by ELOPEZ1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Oct 23, 2023 -

Atlantic Kia responded

Thank you for rating Atlantic Kia five stars! We hope you come to visit us for your next service appointment! Take care until then!

October 14, 2023

Excellent service. Fast and thorough. The service team did a wonderful job and resolved my issue. More

by KEBLODGETT11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Oct 16, 2023 -

Atlantic Kia responded

It makes our day to read your review! We hope you come to see us again soon! Thank you! - Atlantic Kia

October 14, 2023

Kevin from service was fantastic! He made sure all of my needs were met, provided updates on my car, and even did a courtesy call to make sure my vehicle was in good shape! I definite More

by DZUARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 16, 2023 -

Atlantic Kia responded

It's great to know that Kevin provided you with such excellent service here at Atlantic Kia. We appreciate your recommendation and look forward to serving any future needs!

October 12, 2023

The service department is great. They listen to your vehicle concerns and get job done. More

by CAJK5K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pigate, Anthony Jakeup
Oct 12, 2023 -

Atlantic Kia responded

Thank you for the great review of our Atlantic Kia service team! We appreciate your support and look forward to seeing you at your next visit!

October 12, 2023

Went in for service and oil change and Kevin had me out in an hour. Great Service Department More

by mjt878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Anthony Jakeup
Oct 12, 2023 -

Atlantic Kia responded

We're glad Kevin & the team could provide you with an efficient experience! Thanks for visiting Atlantic Kia and please don't hesitate to reach out if we can be of service again in the future!

October 12, 2023

Great Dealership Friendly Staff and Quick Service. The service Department Checked over the car and performed everything in a timely manner More

by Tonycarr1912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Oct 13, 2023 -

Atlantic Kia responded

Tony, we're glad to know you had a positive experience with our service department at Atlantic Kia. We always aim for efficiency and friendliness! Thanks for the review.

October 11, 2023

Service was quick. Everyone was friendly and they gave me a good idea of what to expect timewise. More

by COURTFEMFIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Oct 11, 2023 -

Atlantic Kia responded

You've made our day with your wonderful review! Thank you for choosing Atlantic Kia! We'll see you next time!

October 08, 2023

Friendly efficient staff. I hope to have no more recalls though. 15 word minimum is very silly More

by lesliepagan1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Oct 09, 2023 -

Atlantic Kia responded

Hey Leslie, we appreciate your positive feedback and shoutout to our team at Atlantic Kia! We hope to serve you again in the future. Safe travels!

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