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153 Reviews of Atlantic Kia - Service Center
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Verified Customer
November 15, 2023
Would have rated yes except for the fact after doing the 15000 mile recommended service for $350 they returned the car and the service tech. left the passanger seat fully flat out and they didn't even run t 15000 mile recommended service for $350 they returned the car and the service tech. left the passanger seat fully flat out and they didn't even run the car thru a car wash. I know that the mech. had to move the car seat all the way back to replace the cabin filter but the customer should not have to put the care back to it's original position ,The dealer and the mechanic who performed the service HAS to do that before returning the car. Also the dealership should return the car after running it thru the car wash,which they didn't do. THAT'S WHAT'S CALLED CUSTOMER SERVICE and that's what makes you go back to the dealership you bought the car from. This is the second time I brought my car in for service and was DISSAPOINTED. I question going back again. I really don't need to sit for 3 hours and then have to put my car back to where it was prior to bring it in for service, A clean car with everything as it was before bringing it in IS THAT TOO MUCH TO ASK? CUSTOMER SERVICE IS WHERE IT'S GUYS. That's what bring's them back. More
by JC3541
Employees Worked With
Anthony Jakeup
November 07, 2023
Great customer service. Disappointed about not receiving the car wash I received after past service appointments. Disappointed at the packages for specific mileage milestone Disappointed about not receiving the car wash I received after past service appointments. Disappointed at the packages for specific mileage milestones no longer being offered. More
by Paluliswedding101721
Employees Worked With
Kevin in Service
November 01, 2023
The staff were welcoming and took their time to explain all the ins and outs of my vehicle of choice extensively. Andrew in particular was very helpful and who I made my purchase with! all the ins and outs of my vehicle of choice extensively. Andrew in particular was very helpful and who I made my purchase with! More
by kmvickers96
Employees Worked With
October 27, 2023
Friendly Staff, I was able to make an early morning appointment via their website.Music in customer waiting area was little to loud another customer asked if they could lower the volume and they did. appointment via their website.Music in customer waiting area was little to loud another customer asked if they could lower the volume and they did. More
by IZZYX39
Employees Worked With
Anthony Jakeup
