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Atlantic Kia - Service Center

West Islip, NY

4.5
154 Reviews

154 Reviews of Atlantic Kia - Service Center

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January 07, 2024

Had a 10am appointment only one person waiting before me. After I sat in waiting room 4 other people came in for their appointments- they all left before I did. I was there from 930-1 there were no snacks (w More

by LwoodNP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure of names - you can check the records
Jan 09, 2024 -

Atlantic Kia responded

We're sorry to hear about your recent experience. We understand that waiting for an extended period, especially when expecting a quick visit, can be frustrating and we apologize for any inconvenience caused. Your feedback is valuable as it helps us improve our service delivery standards. Please reach out so we can discuss this further and find ways to make your next visit more comfortable. Thank you, Nick Frank - Service Manager - 631-358-7000

January 05, 2024

Kevin and Nick are real gentlemen- pleasant and professional! A pleasure to have my car serviced there. More

by philip.popperlb
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 05, 2024 -

Atlantic Kia responded

We're delighted to know that Kevin and Nick provided you with such a positive experience at Atlantic Kia. Thanks for trusting us with your vehicle's service needs!

December 21, 2023

The service only oil changed, but it took about 2. 5hrs. The location did not had a car to take me home, so I stayed at the location until my car was done More

by SERRANOJASON09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Dec 21, 2023 -

Atlantic Kia responded

Thank you for your patience during your recent visit here at Atlantic Kia. We're always looking for ways to improve our service, so we'll take note of this feedback regarding wait times and transportation options. Thanks for sharing!

December 16, 2023

Kevin is the BEST. Beyond responsive and helpful. Really went out of his way to help us. More

by susberk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Dec 18, 2023 -

Atlantic Kia responded

Hi Susberk! Thank you for leaving us this five-star review and kind words about Kevin and our service team at Atlantic Kia! We'll see you next time!

December 16, 2023

Prompt, courteous service completed as requested. Good start for first service since lease of vehicle. More

by millertime331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Dec 18, 2023 -

Atlantic Kia responded

Hi Miller! We're glad to know that your first service experience with us at Atlantic Kia was a positive one! We appreciate the feedback and look forward to assisting you in the future. Safe travels!

December 15, 2023

Great attention and atmosphere . Good job keep it up highly appreciated the support . Thanks a lot More

by MARIOABANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Dec 15, 2023 -

Atlantic Kia responded

Hi Mario! Thank you so much for your kind words! We're thrilled to hear that you enjoyed the attention and atmosphere during your experience with us. Our team works hard to create a positive and welcoming environment, and it means a lot to us that you took the time to share your appreciation at Atlantic Kia!

December 15, 2023

The dealership was clean and the staff was friendly. My wait was not too long. More

by TTCHINNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Dec 18, 2023 -

Atlantic Kia responded

We're happy to hear we've provided a five-star experience! Thank you for being an Atlantic Kia customer!

December 14, 2023

Very good and speedy service I waited about one hour u like other dealers where you are there all day for a oil change More

by busman244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Dec 14, 2023 -

Atlantic Kia responded

We're glad to know that you appreciated our efficient service at Atlantic Kia. We always aim for quick turnarounds so customers like yourself aren't waiting all day! Thanks for the review.

December 11, 2023

Great service. Kept in contact with me while my car was being repaired. Kevin was excellent!! More

by BLACK28XL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 12, 2023 -

Atlantic Kia responded

We really appreciate you taking the time to leave Atlantic Kia this awesome review, thank you!

December 10, 2023

Everyone in the service department was very pleasant, from the technicians to the front desk personnel. Keven was very helpful in particular. I was having minor maintenance work done on my car when they More

by BILLFAULK3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 11, 2023 -

Atlantic Kia responded

We're so glad to know our service department, especially Keven, was able to assist you effectively and conveniently at Atlantic Kia. It's important for us that your car is in top shape and we're happy we could accommodate your schedule! Thanks for taking the time to share this positive experience with us.

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