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Atlantic Kia - Service Center

West Islip, NY

4.5
153 Reviews

153 Reviews of Atlantic Kia - Service Center

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January 24, 2024

It was a pleasure purchasing my vehicle and would definitely go back again if I am looking for another vehicle. More

by coach.chris19
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Behar
Jan 24, 2024 -

Atlantic Kia responded

Hi Chris! We're glad to know that you had a positive experience at Atlantic Kia. We look forward to helping you again when it's time for your next vehicle!

January 19, 2024

My visit for an oil change went smoothly. Kevin reviewed the car's history and noticed that tire rotation is due soon so that was done too. Kevin has great customer skills, is knowledgeable, More

by marvineallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
Jan 22, 2024 -

Atlantic Kia responded

Hi Marvin! We're glad to know that your visit for an oil change at Atlantic Kia went smoothly and that Kevin was able to assist you effectively. We strive for efficient service, so it's great to see we hit the mark! Thanks for sharing your experience with us.

January 17, 2024

They charged me $50 for a tire rotation and lied and never did a tire rotation. More

by JENNOVIEDO26
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Jakeup
Jan 17, 2024 -

Atlantic Kia responded

Hello - I'm concerned to hear about this situation and would like the opportunity to discuss it with you in greater detail. When you have a moment, would you please contact me directly? Thank you, Nick Frank - Service Manager - 631-358-7000

January 14, 2024

Very professional. I had a great experience. Kevin Falco was extremely professional and helpful throughout. More

by MsP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
Jan 16, 2024 -

Atlantic Kia responded

We're glad to know you had a great experience with Kevin at Atlantic Kia! We look forward to serving you again! Have a great ride!

January 13, 2024

Car has many issues. Some were resolved. Need to bring it back. They cut corners More

by RYANJAMESMORGAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex finance guy. Real shizter, Sean Sierra, Anthony Jakeup, Malvin Garcia
Jan 16, 2024 -

Atlantic Kia responded

We really appreciate you taking the time to leave Atlantic Kia this awesome review, thank you!

January 13, 2024

I am very pleased with the curtiousness of the staff and how they keep you informed as to the progress of the service being performed on the vehicle. More

by kathymk934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Jan 16, 2024 -

Atlantic Kia responded

Hi Kathy! We're delighted to know that you had a positive experience with our staff at Atlantic Kia. Keeping customers informed is part of our commitment to excellent service. Thanks for your review!

January 13, 2024

Everyone was polite, professional, and friendly. It was my first time there, and Zi was impressed. More

by KTAPOGNA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Jan 16, 2024 -

Atlantic Kia responded

Thank you for visiting Atlantic Kia! We're happy to hear our team left you with a positive impression and we hope to see you again in the future. Take care!

January 08, 2024

Quick thorough service. Everyone was very polite and considerate. Included a free car vacuuming too! More

by CFKEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Jan 09, 2024 -

Atlantic Kia responded

Thank you for choosing Atlantic Kia for your car service needs! We look forward to assisting you again in the future! Safe travels!

January 07, 2024

Knowledgeable. Kind and trustworthy so far but only my first time here. I hope it stays that way. I believe i delt with kevin or nick More

by CELLI1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Jan 08, 2024 -

Atlantic Kia responded

We're glad to know your first visit at Atlantic Kia was a positive one! We'll pass on the kind words to Kevin, Nick and our team. We look forward to serving you again in the future! Have a great day!

January 07, 2024

Had a 10am appointment only one person waiting before me. After I sat in waiting room 4 other people came in for their appointments- they all left before I did. I was there from 930-1 there were no snacks (w More

by LwoodNP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure of names - you can check the records
Jan 09, 2024 -

Atlantic Kia responded

We're sorry to hear about your recent experience. We understand that waiting for an extended period, especially when expecting a quick visit, can be frustrating and we apologize for any inconvenience caused. Your feedback is valuable as it helps us improve our service delivery standards. Please reach out so we can discuss this further and find ways to make your next visit more comfortable. Thank you, Nick Frank - Service Manager - 631-358-7000

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