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Atlantic Kia - Service Center

West Islip, NY

4.5
154 Reviews
Call Service Center (631) 587-3400

154 Reviews of Atlantic Kia - Service Center

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July 06, 2023

I was sold a car with a lot of problems and I feel I will always be bring it back to the dealership. More

by clarkz34
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Sierra
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Jul 14, 2023 -

Atlantic Kia responded

Thank you for reaching out. We apologize for the issues you're experiencing with your vehicle and would like the opportunity to discuss the situation with you in greater detail. When you have a moment, would you please contact me directly? Thanks again, Tim Turnbull - Service Manager - 631-587-0700

July 05, 2023

They rotate tires and left me two loose nuts and one was missing…..Bad service More

by j_ona_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Jakeup
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Jul 07, 2023 -

Atlantic Kia responded

We're disappointed to read this review and learn that the experience wasn't up to our usual standards. We never want anyone to feel unsatisfied with their service and will present this to our team. We encourage you to reach out to discuss these concerns and find a resolution. Thank you, Tim Turnbull - Service Manager - 631-587-0700

June 25, 2023

I didn’t buy my car here. I wish I had, as the customer service is great. The other place I bought it was not so good. I’m glad my sister told me about Atlantic Kia. I drive More

by SUILON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk/reception is always fantastic! I’m sorry I didn’t get her name., Anthony Jakeup
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Jun 27, 2023 -

Atlantic Kia responded

We're so glad to hear that you've had a positive experience with our customer service, even though you didn't purchase your car from us. We appreciate your support and are honored that you choose to drive all the way from the city for our services. Thank you for trusting Atlantic Kia!

June 20, 2023

Service dept staff are really nice and service was fast. She explained about the service and the fee involved with very friendly manner. More

by TINAIM816
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Didn't get her name.
Report | Print
Jun 21, 2023 -

Atlantic Kia responded

Thanks for the great review, Tina! We're glad our service department staff could provide you with fast and friendly service. If you have any more questions or need assistance in the future, don't hesitate to reach out. Have a fantastic day! - The Atlantic Kia Team

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