Atlantic Kia - Service Center

Easy drop off. Pleasant staff that were very accommodating to all the customers and a very comfortable wait area Pleasant staff that were very accommodating to all the customers and a very comfortable wait area More

Failed to perform the requested New York state auto inspection. That required me taking the auto to New York State authorized inspection station. inspection. That required me taking the auto to New York State authorized inspection station. More

Service center took 3 hours to complete an oil change on my car and did not tighten down the oil pan plug. my car and did not tighten down the oil pan plug. More

Excellent, polite, and courteous service team. You are kept informed throughout your wait: clean place and friendly people to do business with. The ladies were very pleasant. You are kept informed throughout your wait: clean place and friendly people to do business with. The ladies were very pleasant. More

People were nice, just don’t think it’s right that we had to pay for the catalytic converter engraving on a leased vehicle. It should have been done prior. to pay for the catalytic converter engraving on a leased vehicle. It should have been done prior. More

Customer service and maintenance service at this location was excellent, I was not pressured or asked to do any more than what I scheduled the service for much appreciated was excellent, I was not pressured or asked to do any more than what I scheduled the service for much appreciated More

Rose was a fantastic service rep. I give her 5 stars. I'm taking one star away because Atlantic is not taking responsibility for a body work defect. There is a panel on the passenge I give her 5 stars. I'm taking one star away because Atlantic is not taking responsibility for a body work defect. There is a panel on the passenger side near the rear bumper that does not line up where it should. Was delivered in that state but Atlantic is claiming a "dent". If Dilligent pays to fix it, I don't care but was basically called a liar and I will not stand for that. Yes I wish I had seen this before I signed to buy, but it is obvious that it is a workmanship error. More

The receptionist at the service center very pleasant and knowledgeable. The service performed worked and got my car back the same day. knowledgeable. The service performed worked and got my car back the same day. More

The shop has an excellent staff of professionals that work in conjunction with the other members of the team. The counter associates keep the customers informed about the status of their service needs an work in conjunction with the other members of the team. The counter associates keep the customers informed about the status of their service needs and do a fine job of providing answers to questions regarding the process. More