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Atlantic Kia - Service Center

West Islip, NY

4.5
153 Reviews
Call Service Center (631) 587-3400

153 Reviews of Atlantic Kia - Service Center

Sort by
September 02, 2023

Customer service was excellent. Very helpful and responsive. Answered all my questions and made me feel very comfortable. More

by mbneiyah7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Jakeup
Report | Print
Sep 06, 2023 -

Atlantic Kia responded

Thank you for the 5-star rating! We're delighted to know you had an excellent service experience with our team at Atlantic Kia. We'll see you next time! Have a great ride!

September 02, 2023

Fast and friendly service. They got me in and out in the time frame that I expected. More

by ANDREW.SCHOEPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Report | Print
Sep 06, 2023 -

Atlantic Kia responded

Hey Andrew, thank you for the positive review! We're happy to hear that you experienced prompt service at Atlantic Kia. We'll see you next time! Have a great ride!

August 31, 2023

The service department was easy to work with and they were very accommodating of my schedule. More

by mike.latko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Report | Print
Aug 31, 2023 -

Atlantic Kia responded

Hi Mike! Thank you for taking the time to share your feedback about your experience with our service department at Atlantic Kia. We greatly appreciate your kind words! We'll see you next time!

August 31, 2023

Quick and reliable service. The two receptionists are very accommodating and had all relevant information available More

by fishert0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
Report | Print
Sep 01, 2023 -

Atlantic Kia responded

Thank you for the 5-star rating! We're glad to know you found our service at Atlantic Kia quick and reliable. We'll see you next time! Safe travels!

August 29, 2023

I was disappointed this visit but it usually goes well they did vacuum n wash my car More

by ELOPEZ1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Okeefe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Pigate, Sean Sierra, Anthony Jakeup, AJ Jamaddar
Report | Print
Sep 26, 2023 -

Atlantic Kia responded

Hi, we want to understand what happened to disappoint you during your recent service. Please reach out to discuss this with us to ensure future visits are up to our usual standards. Thank you, Tim Turnbull - Service Manager - 631-587-0700

August 28, 2023

Tori Laing and Marcus Hall had great customer service and a positive attitude. They did a great job with my car service. More

by MORRISTANASIA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori Laing, Marcus Hall
Report | Print
Aug 28, 2023 -

Atlantic Kia responded

We're glad to know that Tori & Marcus provided you with excellent service at Atlantic Kia! Your positive feedback is much appreciated and we hope to see you again in the future!

August 28, 2023

Service writers were attentive in making sure why I was there and to make sure the More

by jld513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Sierra, Malvin Garcia
Report | Print
Aug 30, 2023 -

Atlantic Kia responded

Thank you for the 5-star rating! We're glad to know our team at Atlantic Kia was attentive and ensured your service needs were communicated. We'll see you next time! Safe travels!

August 28, 2023

Staff was very helpful they made everything as convenient as possible they explained all repairs done and what was needed More

by candice.mcfadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda, Anthony Jakeup
Report | Print
Aug 30, 2023 -

Atlantic Kia responded

Hi Candice! We're glad to know our team at Atlantic Kia was able to assist you effectively and explain everything clearly. Thanks for sharing your positive experience with us! We'll see you next time!

August 28, 2023

It was definitely a different experience this time. My past visits were friendlier and more professional. I was greeted by a person who was mumbling and xxxxxxx a lollipop. It felt like I was interr More

by dorisd0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The girl did not introduce herself! Anthony was who I dealt with in the past and was great! Sorry he is no longer there!, Anthony Jakeup
Report | Print
August 24, 2023

Always a positive experience dealing with Atlantic Kia. They are always receptive and attentive. I highly recommend this dealership. More

by DFERGUSON1415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Report | Print
Aug 25, 2023 -

Atlantic Kia responded

We're glad to know you've consistently had positive experiences with our team at Atlantic Kia! Thank you for your loyalty and recommendation! We'll see you on your next visit. Safe travels!

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