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153 Reviews of Atlantic Kia - Service Center
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October 05, 2023
Came in for service and to address a couple recalls for my 2022 Telluride SX, and was delighted by extreme customer service by Rose. She answered all of my questions with a smile, followed up on the status my 2022 Telluride SX, and was delighted by extreme customer service by Rose. She answered all of my questions with a smile, followed up on the status of the work periodically, and got me out of there in no time! Kudos to the service team for providing excellent service, and more specifically Rose, who made the experience smooth and quick! Thank you! Also, the experience was so good it lead to a purchase of a brand new 2023 Kia Forte for my daughter! Shout out to Alex in Sales and Alex in Finance, for getting her a great deal on her first “Big Girl” purchase! Thank you! More
by SeanBoogie
Verified Customer
September 28, 2023
Didn't resolve the problem. No communication between customers and employees. I came it to get it check out, come back 6 hours later for them to tell me, they dont have the part No communication between customers and employees. I came it to get it check out, come back 6 hours later for them to tell me, they dont have the parts. When i came back the person supposed to took in my car wasn't there so I have to wait. I sat their for 30 mins and came to the desk and saw her sitting their. Why are they not telling me that they are back and I can be done? More
by HANGRO95
Employees Worked With
Not sure whom, but 1 of the ladies in the service front desk
September 25, 2023
My car battery died and the dealership had my car for about 3 weeks. Before I took it to the dealership, I had to have my car jumped several times. When I took the car to the dealership, and they told me about 3 weeks. Before I took it to the dealership, I had to have my car jumped several times. When I took the car to the dealership, and they told me that I would need to wait about a week for my new battery to be delivered, they did not offer a rental/loaner. They suggested at first that I can take the car and just jump it Everytime I needed to drive it. I had to ask several times for one and they finally loaned me a car. I had the car for about 3 weeks instead of the week of estimated time. Dealership called me to pick up my car because they got a temporary battery from another dealership. My battery is still on back-order. Will most likely need to follow-up with them about battery because they may forget to call me. More
by mgloriab0990
Employees Worked With
N/A
September 24, 2023
I had an oil change done, and an update to the car’s computer, which was done MAD FAST!!!! I thought I’d be there an hour; instead, was in and out in almost a half hour. Great mechanic too, Wish I knew computer, which was done MAD FAST!!!! I thought I’d be there an hour; instead, was in and out in almost a half hour. Great mechanic too, Wish I knew the person’s name More
by ASTRONAUTROBBINS
Employees Worked With
Tori Lang
September 24, 2023
Great customer service. Linda was extremely helpful throughout the whole process. The service was performed well. Will definitely be back! Linda was extremely helpful throughout the whole process. The service was performed well. Will definitely be back! More
by VSEENO
Employees Worked With
Anthony Jakeup
