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Atlantic Kia - Service Center

West Islip, NY

4.5
154 Reviews

154 Reviews of Atlantic Kia - Service Center

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December 08, 2024

Very helpful and friendly. I will continue to do business there. Very short wait times for service. More

by VBRUNO085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Atlantic Kia responded

Thank you for the positive feedback about your recent visit here at Atlantic Kia! We appreciate your business and look forward to serving you again in the future!

October 11, 2024

Moise is a great sales guy ! !!!!!!! He’s very friendly and funny. Please ask for him whenever you need a car. More

by Asia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moise Volcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Atlantic Kia responded

We're delighted to hear that Moise made your experience at Atlantic Kia enjoyable and fun! Thank you for recommending him, and we look forward to assisting you with any future car needs.

May 30, 2024

I love my new KIA and everyone is very nice but I had this truck for 1.5 years and I have been back to the service department 8 times. 3 Times was because my Carplay refuses to work, then i had to take i More

by wardog51g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Atlantic Kia responded

Thank you for the review. I'm sorry for the repeated service issues you've experienced. If we can be of further assistance in resolving these concerns, please feel free to contact me directly. Respectfully, Nick Frank - Service Manager - 631-358-7000

April 11, 2024

All work was done in a timely manner and to expectations, I highly recommend this dealership. More

by NETDUMMY2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know his name and its not listed above
Apr 11, 2024 -

Atlantic Kia responded

Thank you for recommending and rating Atlantic Kia five stars! We'll see you again!

April 11, 2024

Very efficient and friendly! I have worked with Kyle twice now and he is very knowledgeable, friendly and helpful! More

by christopher.morrison61884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 11, 2024 -

Atlantic Kia responded

Christopher, it's great to know that Kyle has been able to assist you twice now at Atlantic Kia! We appreciate your kind words about his knowledge and friendliness. Thanks for the review!

April 10, 2024

Kyle was very helpful and greeted me as soon as I arrived . He explained the process and the time it would take. provided the services to be performed and the fees. Checked for any recalls and at the conclus More

by roscoeblueeyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
only worked with Kyle and the young lady at the cashier's window. she was very polite.
Apr 10, 2024 -

Atlantic Kia responded

We're glad to know that Kyle provided you with excellent service during your recent visit here at Atlantic Kia. It's important for us to keep our customers informed and comfortable throughout the process. Thanks for sharing this positive feedback!

April 08, 2024

Staff was prompt, courteous, efficient. ..I was out in about 1 1/4 hours as promised...I drive out from Baldwin as this is generally a good experience. More

by pslayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Sierra
Apr 08, 2024 -

Atlantic Kia responded

We appreciate your feedback and are glad to know you had a good experience with our team at Atlantic Kia. We always aim for efficiency without compromising service quality! Safe travels until we see you next time.

April 06, 2024

Thank you Kyle Green for your prompt excellent service for my 10.197K Complimentary Oil Change/Tire Rotation. Special thanks to Service Mgr. Kevin Falco and District Mgr. Nick Frank for setting up & honor More

by Kamakazi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco, Kyle Green & District Mgr. Nick Frank
Apr 08, 2024 -

Atlantic Kia responded

Hi Kama! We're so glad to know that our team at Atlantic Kia, especially Kyle, Kevin, and Nick made your visit worth the drive! We appreciate you taking time out of your day to share this feedback. Looking forward to seeing you again for the next service appointment. Safe travels until then!

April 03, 2024

Rose Was extremely helpful and nice. Explained everything to the fullest detail, was very honest and kept and open line of communication about the how long the process would take More

by maximilian8219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose
Apr 03, 2024 -

Atlantic Kia responded

We're delighted to know that Rose was able to provide you with detailed and honest service at Atlantic Kia. Your feedback is much appreciated, and we hope you won't hesitate to reach out if we can be of service again in the future!

March 31, 2024

Knowledgeable, friendly, clear. The attendant was wonderful and very helpful with my questions. Nice work! More

by IRELYN.AKERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosemery
Apr 01, 2024 -

Atlantic Kia responded

We're glad to know our team at Atlantic Kia was able to assist you with your questions and provide a friendly service. Thanks for the great review!

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