
Atlantic Kia
West Islip, NY
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744 Reviews of Atlantic Kia
Words can not describe my extreme dissatisfaction with the service provided by this establishment. They somehow made the exciting process of purchasing a new car into a horrific and convoluted mess wright the service provided by this establishment. They somehow made the exciting process of purchasing a new car into a horrific and convoluted mess wright with issues, all of which spawn from their inability to meet deadlines they themselves set. In addition to their incompetence, the sheer rudeness and disrespect directed towards me from none other than the manager AZ is appalling. It completely awes me that someone with so little regard for a customer can be called a "manager". I have never encountered anyone who is so unfit for their position. Needless to say, customer service is not their specialty. When purchasing a car their are so many other options available, there is no need to ever go here. If you do find yourself looking to feel truly downtrodden look no further. For the unfortunate lot who do find themselves needing to purchase a car from this disreputable and disrespectful dealer ask for Camryn, somehow the only respectful, helpful, and genuine employee in this charade. More
I went to the dealership to look at a specific vehicle that was in stock. Was told the mark up would be 5k to 8k more than msrp. When I asked for the price breakdown and payments the salesperson asked me that was in stock. Was told the mark up would be 5k to 8k more than msrp. When I asked for the price breakdown and payments the salesperson asked me for a credit card to present to his manager to "show I was serious about buying the vehicle." This was so odd. He said it wouldn't be charged. Why would they need a credit card to show I was interested? I refused, even though I have a wallet full of credit cards. The manager came out with his "best offer" of 8k over msrp. I left and won't be returning. I also find it odd that all reviews for this dealership were written within a few days of each other. Hmmmmm More
Salesman Tom Hirschey Business Manager Carla were patient, informative and extremely helpful. Bought a brand new Telluride and our experience was outstanding!! patient, informative and extremely helpful. Bought a brand new Telluride and our experience was outstanding!! More
I would highly recommend working with Tommy. He worked with me on finding a new Kia with the features I wanted as well as stayed within my price range. I’m loving my K5 with me on finding a new Kia with the features I wanted as well as stayed within my price range. I’m loving my K5 More
Tom Hirschey was impressive with his knowledge of the KIA brand. . Took the time to explain cars features & I didn’t feel pressured to make decision immediately . Happy that it was Tom who helped in my decis brand. . Took the time to explain cars features & I didn’t feel pressured to make decision immediately . Happy that it was Tom who helped in my decision. Very satisfied with my choice. Thanks Tom. BTSmith More
Thomas has a wealth of knowledge on Kia’s lineup. He was able to walk us through features that met our needs. We love the new Sorento! Jasmine in the Finance Department was extremely helpful in presentin able to walk us through features that met our needs. We love the new Sorento! Jasmine in the Finance Department was extremely helpful in presenting all options and making us feel at home. Looking forward to working with them both the next time we need a Kia. More