Atlantic Kia

I knew the car I wanted to see from the time I arrived - I had already done my research in terms of price/mileage etc. I was paired up with Mr. Dwayne Roberts within minutes of entering the dealership door I had already done my research in terms of price/mileage etc. I was paired up with Mr. Dwayne Roberts within minutes of entering the dealership doors. Dwayne was well informed about the car and explained all its bells and whistles in full detail. He was funny, personable and honest. I truly believe he did his best to accommodate my budget and picky personality. He was very communicative, answered my many annoying phone calls and was just a real pleasure to deal with. Buying a new car is an arduous process but there are people that make it as painless and quick as possible and that’s Dwayne Roberts! I love my NEW (used) KIA SPORTAGE. More

Horrible, my husband and I came down here like 3 weeks ago, I have my daughter make me an account for google for this. A incompetent lady Liane, not knowledgeable of her product or maybe just wanting anot ago, I have my daughter make me an account for google for this. A incompetent lady Liane, not knowledgeable of her product or maybe just wanting another sale?? Whatever, calls my husband for an appointment to come take a look at a specific sportage, We come in on a Sunday, and they tell us she’s not there I’m like ok, can you find someone else, they find someone else, and as we are doing the process, there’s more fees for another vehicle similar to that one that the lady had told us. I left mad, how are you going to lie to us that the vehicle is there and it’s NOT THERE!!!!! Liane is a horrible salesperson irresponsible and a liar, that is upsetting to lie to a customer and makes us drive here an hour for the vehicle not being there, not including the fact that I had to wait for like 2 hours just to be helped and extremely expensive. More

Dave was very professional, knowledgeable, extremely helpful with the purchase of our K5. I would highly recommend purchasing a vehicle from this dealership helpful with the purchase of our K5. I would highly recommend purchasing a vehicle from this dealership More

I have successfully used Dealer Rater in the past and wanted to do so again . I selected Atlantic Kia. I determined that Tom Hirschey was a well reviewed salesperson and I decided to contact him. Unfortu wanted to do so again . I selected Atlantic Kia. I determined that Tom Hirschey was a well reviewed salesperson and I decided to contact him. Unfortunately when I arrived at the dealership I was advised that Tom was off and Amher Iqbal was assigned to help. Ahmer was a very nice young man who provided a test drive of a Kia Soul that interested me .There was one Soul on the sales floor that included a sign on the windshield that said that due to the current situation in the car market, there would be a 17.5 percent markup on the vehicle. Ahmer seemed new to the business and was only able to answer my questions after consulting with his manager in another room on multiple occasions .We got close to an agreement on a Soul lease when I was given what I thought were final numbers.I asked if the numbers included taxes and fees and after consulting with his manager, Ahmer said that taxes and fees were not included in the initial offer. The monthly lease payment would actually increase $30 per month. I left the dealership frustrated after 2 hours of negotiating for a vehicle that I was truly interested in acquiring. Moments later Ahmer called and said that he might be able to change some numbers. I had a dog crated at home and told Ahmer that I was unable to return and asked him to E-mail a proposal for my consideration. He said that he would. He never did. A few days later I decided that I wanted to move ahead with the Soul but I wanted to do a purchase instead of a lease. I went to the Kia website and researched their financing offers. I also went to the Geico on line car buyer's site through True Car and was provided prices from the dealership.I have an 800 credit score and I planned on making a large down payment. I called salesman Tom Hershey and explained my experience with Ahmer. I told Tom that I was interested in a Kia on line financing offer that I found on the Kia website. I added that I had also been provided dealer pricing through Geico/True Car.. After asking what my credit score was, Tom told me that the offers on the Kia website were only for "top tier customers" with credit scores above 820. He told me that Atlantic Kia could offer financing through a captive lender for about 1.5 percent higher than what was being offered by Kia. Tom added that due to the current condition of the automotive market, potential buyers should realize that Kia financing offers and True Car sale prices were unrealistic and impossible for Atlantic Kia to honor. I moved on from the Kia Soul and obtained a similar vehicle from another manufacturer at the price and financing offered on their website and available through True Car and Edmunds. Based on my experience at Atlantic Kia I would highly recommend choosing another dealership for your car buying needs. More

Among all the antics brought upon the car market due to COVID, Dave from Atlantic Kia provided me a great deal on a great car. Very grateful for his efforts, and recommend looking for Dave when shopping at COVID, Dave from Atlantic Kia provided me a great deal on a great car. Very grateful for his efforts, and recommend looking for Dave when shopping at Atlantic Kia More

I purchased a car with Thomas H. & I had the best service, the entire atmosphere from all of the workers were immaculate they were very straight forward and helpful. They are the definition of provid service, the entire atmosphere from all of the workers were immaculate they were very straight forward and helpful. They are the definition of providing good customer service. As everyone know the entire process it’s self is a long one but they always checked on my family and I, got us lunch and made us feel very comfortable. The dealership is very clean and bright which appearance make you want to purchase from there even more. I made the right choice by going here for my purchase and I highly recommend everyone else to do so. thank you again Atlantic Kia & Thomas! More

Thomas and the staff were a pleasure to work with. Smooth and easy transaction. Thank you! and easy transaction. Thank you! More

Words can not describe my extreme dissatisfaction with the service provided by this establishment. They somehow made the exciting process of purchasing a new car into a horrific and convoluted mess wright the service provided by this establishment. They somehow made the exciting process of purchasing a new car into a horrific and convoluted mess wright with issues, all of which spawn from their inability to meet deadlines they themselves set. In addition to their incompetence, the sheer rudeness and disrespect directed towards me from none other than the manager AZ is appalling. It completely awes me that someone with so little regard for a customer can be called a "manager". I have never encountered anyone who is so unfit for their position. Needless to say, customer service is not their specialty. When purchasing a car their are so many other options available, there is no need to ever go here. If you do find yourself looking to feel truly downtrodden look no further. For the unfortunate lot who do find themselves needing to purchase a car from this disreputable and disrespectful dealer ask for Camryn, somehow the only respectful, helpful, and genuine employee in this charade. More

I went to the dealership to look at a specific vehicle that was in stock. Was told the mark up would be 5k to 8k more than msrp. When I asked for the price breakdown and payments the salesperson asked me that was in stock. Was told the mark up would be 5k to 8k more than msrp. When I asked for the price breakdown and payments the salesperson asked me for a credit card to present to his manager to "show I was serious about buying the vehicle." This was so odd. He said it wouldn't be charged. Why would they need a credit card to show I was interested? I refused, even though I have a wallet full of credit cards. The manager came out with his "best offer" of 8k over msrp. I left and won't be returning. I also find it odd that all reviews for this dealership were written within a few days of each other. Hmmmmm More