Atlantic Kia
West Islip, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This IS the dealership to buy from. I highly suggest anyone looking for a car to come here. They have an exceptional staff who can help you with anything you need. I was lucky enough to I highly suggest anyone looking for a car to come here. They have an exceptional staff who can help you with anything you need. I was lucky enough to work with great people such as Marcus my salesmen, Brian the sales manager, Jason the finance manager. More
Overall, my experience at this dealership has been less than ideal and a buyer should be aware before purchasing a vehicle at this dealership. Upon arriving to the dealership and test driving the car, the than ideal and a buyer should be aware before purchasing a vehicle at this dealership. Upon arriving to the dealership and test driving the car, the salesman was friendly which I appreciated. However, once sitting down to discuss pricing, the experience was uncomfortable. The sales manager, Brian O’Keefe came in to “close the deal”. As a first time auto buyer, I felt intimidated and uninformed when discussing my leasing options with Mr. O’Keefe. He was off putting when speaking and was quite aggressive when working with me to get his bottom line. He would not tell me what the final cost of the car was, even when I asked multiple times. He said it was not necessary to know the final cost of the car as I was going to lease. However, the final cost of the car would clearly affect my monthly payments as well as my ability to buy out the vehicle at the end of my lease. I’ve been talking to my cousin who works for a car dealership on Long Island and she’s confirming all of the shady tactics Atlantic used to sell this car to me. My cousin confirmed that her dealership and any reputable one is up front about how much they’re charging over MSRP. As I said, I was a first time car buyer and very intimidated by Mr. O’Keefe and I felt pressured in the moment and could not think clearly and make an informed decision. This feeling has overshadowed my happiness at getting a new vehicle and tainted the car buying experience for me. Not only issues with this sales manager, I was also promised a car with KIA connect capabilities where I could remotely start my car from my phone. After setting up the app for me, the sales people reassured me that it just took 24 hours for this app to work and it should be up tomorrow. The next day it didn’t work, and when I googled my VIN #- the car does not have it. When I called back Sunday the sales people had to look into it and check another car, just to tell me what I already knew, that the car was not equipped with this feature. When asked what can be done to help remedy this issue, I was told they would get back to me. No call the rest of Sunday or Monday. I called Tuesday and was offered floor mats. Thanks- I don’t want floor mats or a discount with your service department. I want you to buy the car back knowing that the loss you’ll take on it is because you’re putting your salesmen on the floor to make you money before they know the product you’re having them sell. Or in the very least, refund part of the mystery amount you sold me the car for over MSRP. I advise everyone to demand to know exactly what they are charging for any car you buy from them. And when they tell you “that doesn’t matter” RUN. Everyone’s job is to make money but ethically you have a responsibility as well and this dealership does not care about this big purchase you’re making just what they make on it from you. More
Lamelle Sands was an amazing representative . He was very very helpful in getting the lease deal done. It was truly the best experience I’ve had with a dealership . Highly recommend . He was very very helpful in getting the lease deal done. It was truly the best experience I’ve had with a dealership . Highly recommend . More
Atlantic Kia gets my 5 stars. From the moment you walk in you don’t feel pressure from anyone. Our sales associate Andrew was amazing. The knowledge he had on the car we purchased From the moment you walk in you don’t feel pressure from anyone. Our sales associate Andrew was amazing. The knowledge he had on the car we purchased was impeccable. Not even a hesitation on any questions we had for him. He worked with me on all my wants and needs and was able to go above and beyond. Definitely will be coming back to Atlantic Kia. More
10 out of 10. If you’re looking for a Kia and you don’t come here you’re crazy! The sales manager and salesman Bruce worked magic to get me an even better car than If you’re looking for a Kia and you don’t come here you’re crazy! The sales manager and salesman Bruce worked magic to get me an even better car than I originally went there to get , all within my budget. Very Happy with the whole experience. More
Leased our 2023 Telluride and could not be happier with the service we received. It was the easiest and more comforting dealership experience we have had. the service we received. It was the easiest and more comforting dealership experience we have had. More
Had a pleasant experience with Lamelle at Atlantic Kia. He made it fast and easy amd no pressure. I highly recommend seeing him if you stop in for a new Kia. He made it fast and easy amd no pressure. I highly recommend seeing him if you stop in for a new Kia. More