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Atlantic Kia

West Islip, NY

4.7
668 Reviews
Opened in August 2021, this dealership is different then anyone around. State of the art facility offering you superior service.
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251 Sunrise Hwy

West Islip, NY

11795

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Showing 668 reviews

October 19, 2024

I highly recommend Atlantic Kia. I love my Sorrento! Sakes and service are top notch! More

by Sueortolani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Ortolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moise Volcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Atlantic Kia responded

We're happy to hear you're loving your Sorrento! Thanks for trusting the Atlantic Kia team with your sales & service needs. We look forward to seeing you next time!

October 18, 2024

Very deceiving business practices, was lied to, was made promises that weren’t delivered on and they added costs that weren’t supposed to be added and acted like they didn’t know what I was talking. I’ve bo More

by tony.dosouto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Okeefe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Vickers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Ortolani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Atlantic Kia responded

It's concerning to hear about your experience, and I apologize for any miscommunication or misunderstanding that occurred. We strive for transparency in our dealings, so it's disappointing to learn we fell short here. I'd like the opportunity to address these issues directly with you; please feel free to reach out at your convenience. Thank you, Vincent Ortolani - General Manager - 631-465-6900

Oct 18, 2024 -

tony.dosouto responded

Comical response from dealership considering I spoke with Vincent for 2 straight months about the situation and yet he won’t return a phone call or respond to my emails anymore. Last time I heard from them was back in August

October 16, 2024

Very helpful in all aspects of the buying process were very patient and no pushy while trying to decide which vehicle would best for our needs very curious and respectful and willing to answer our questio More

by BKJK811
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Dellolio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artur Atanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moise Volcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel
Oct 17, 2024 -

Atlantic Kia responded

Thank you for sharing your experience with us at Atlantic Kia! We're delighted to hear that Moses and the team provided patient, respectful service throughout your car-buying journey. Enjoy all the options in your new vehicle!

October 15, 2024

Unethical Business Practices and Unauthorized Actions On Wednesday, October 9th, I visited Atlantic Kia to discuss purchasing a vehicle. The salesman, Moises, requested that I leave a check “i More

by ReGL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Moise Volcy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Atlantic Kia responded

It's concerning to hear about your experience, and I apologize for any unauthorized actions or miscommunication that occurred. We take such matters seriously and would like the opportunity to address this situation directly with you. Please reach out at your earliest convenience so we can work towards a resolution. Thank you, Kyle Green - Service Manager - 631-465-6900

October 14, 2024

Asked if I should go meet even if my score wouldn’t be Tier 1 after running it…to receive $468 monthly payments, and I was told yes come in; however, in person they told me $486 monthly payments would be More

by PANAGIOTISRAIKOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Artur Atanov
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Confino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Atlantic Kia responded

Thank you for the feedback. We sincerely apologize for any confusion or disappointment you experienced during your visit and will make sure this situation gets reviewed with our team. If you'd like to speak further, please feel free to contact me directly at your earliest convenience. Respectfully, Vincent Ortolani - General Manager - 631-465-6900

October 14, 2024

Moises was amazing and so easy to work with! We will be back! Thank you More

by TONI.TROPEANO322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moise Volcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Atlantic Kia responded

Toni, thank you for giving Moises & the Atlantic Kia team an opportunity to earn your business! We look forward to seeing you again in the future!

October 14, 2024

Very satisfied with my salesperson & others who helped close the sale. Opal took time to explain each vehicle I was interested in & how some features on the one I chose worked. She also followed up the ne More

by Ccfortune808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Opal Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Atlantic Kia responded

We're delighted to hear that Opal and the team at Atlantic Kia provided such a pleasant and professional experience! It's great to know you felt supported throughout your car-buying journey. Enjoy driving your new vehicle, and feel free to reach out if you have any more questions!

October 11, 2024

Moise is a great sales guy ! !!!!!!! He’s very friendly and funny. Please ask for him whenever you need a car. More

by Asia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moise Volcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Atlantic Kia responded

We're delighted to hear that Moise made your experience at Atlantic Kia enjoyable and fun! Thank you for recommending him, and we look forward to assisting you with any future car needs.

October 10, 2024

Moses was an amazing help he made sure I was happy with my purchase I had a great experience there! More

by KAYLASPENCER279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moise Volcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Atlantic Kia responded

We're glad to hear Moses made a positive impression, Kayla! Thank you for coming to Atlantic Kia!

October 10, 2024

Very good customer service. .listened to everything I was looking for I a car. Good energy More

by DONNAMALABO1159
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moise Volcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Atlantic Kia responded

Donna, thank you for the positive feedback about your recent experience with the Atlantic Kia team! We're grateful for your business and hope we have the privilege of working with you again in the future!

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