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Atlantic Kia

West Islip, NY

4.7
693 Reviews
Opened in August 2021, this dealership is different then anyone around. State of the art facility offering you superior service.
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251 Sunrise Hwy

West Islip, NY

11795

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Showing 693 reviews

December 01, 2023

Brought my car in for oil change. There was also a recall on my car. They didn’t have the part so I had to come back and get a courtesy vehicle. They gave me an electric car. I did More

by ethanbaby07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above.
Dec 01, 2023 -

Atlantic Kia responded

Ethan, I'm sorry to read about your experience. We aim for top-notch service and it seems we fell short in this instance. The extended wait time and the condition of your car upon pick-up are not indicative of our usual standards. Your feedback is important as it helps us improve, so let's chat more about this when you have a moment - Nick Frank - Service Manager - 631-358-7000

November 26, 2023

We walked in to "look" at a Kia Telluride. Andrew was such a diligent, spot-on, knowledgeable sales person. He was not pushy, just presented facts in a professional way. He was easy to speak w More

by nlovwlov16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Atlantic Kia responded

We're delighted to know that Andrew was able to provide you with the professional and seamless experience we strive for at Atlantic Kia. It's great hearing how much you love your new Telluride! Thanks for recommending us, and enjoy every mile in your new ride!

November 25, 2023

Nice and quick service. Front desk was very informative, polite and friendly. Look forward to my next visit. More

by bobnlu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Nov 27, 2023 -

Atlantic Kia responded

We're delighted to know you had a positive experience with our team at Atlantic Kia! We appreciate your feedback and look forward to seeing you again next time. Safe travels until then!

November 24, 2023

It's easy access for the dealership and super clean and comfortable to wait at. Music is a bit loud if you have work to do. Very polite team. andrew my salesman was there and even noticed me and helped m More

by sjupa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Atlantic Kia responded

We're glad to know that you found our dealership comfortable and clean and that Andrew was able to assist with your questions. We appreciate the feedback about the music volume - we'll consider it for future improvements at Atlantic Kia!

November 21, 2023

The salesman that helped us his name was Edward. He was very good. He did a good job explaining everything and the financial guy in the financial department was excellent as well. More

by bernicemarion.bm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward was the salesman and he was very good and also the guy in the finest department. He did an excellent job as well and I would recommend Kia to my friends. Thank you., Sean Sierra
Nov 22, 2023 -

Atlantic Kia responded

We're delighted to know that Edward and our finance team were able to provide you with a great experience at Atlantic Kia. Thanks for taking the time to share your feedback!

November 17, 2023

Dabresil, Alex Finance and Mel absolutely amazing! Helped me finance my car. They were incredibly professional and ensured I got the best deal possible. More

by angelestevez25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvelhaud Dabresil, Malvin Garcia
Nov 17, 2023 -

Atlantic Kia responded

Hi Angele! We're so glad to know that Dabresil, Alex, and Mel were able to assist you with your car financing at Atlantic Kia. We always aim for the best deals possible! Thanks for sharing this positive experience.

November 17, 2023

Always great service. The staff is nice and efficient. The car is always returned super clean. More

by LOUIS.LAFRENIERE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Nov 17, 2023 -

Atlantic Kia responded

Louis, thank you so much for trusting our Atlantic Kia team with the care of your vehicle! We're grateful for your continued support and look forward to your next visit!

November 16, 2023

I am nee to using this service department but so far they have been amazing More

by jpece369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Nov 17, 2023 -

Atlantic Kia responded

We really appreciate you taking the time to leave Atlantic Kia this awesome review, thank you!

November 16, 2023

Nice & clean with friendly staff. Enjoyed the music that was playing. And seeing everyone in their Halloween costumes More

by JMEGUIN525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Nov 17, 2023 -

Atlantic Kia responded

We're delighted to know you enjoyed the friendly atmosphere and festive spirit at Atlantic Kia. Thanks for your positive feedback!

November 15, 2023

Would have rated yes except for the fact after doing the 15000 mile recommended service for $350 they returned the car and the service tech. left the passanger seat fully flat out and they didn't even run t More

by JC3541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Jakeup
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