Atlantic Kia

I did not had a good experience with Eren. From the Beginning he had an attitude of not helping the customer. we made a deal on 2025 carnival. the vehicle was at their storage lot. I didn't ev From the Beginning he had an attitude of not helping the customer. we made a deal on 2025 carnival. the vehicle was at their storage lot. I didn't even see the car. because they didn't have the paper work. we had to wait a week to get the papers. we were so excited to see the car but we were unable to. I requested Eren to at-least send me the pictures. after finding out the color. I wanted to see if we can get a different color. I have called Eren to see if they are getting any other colors near future. he said we are getting 2 more cars but it will be 1k extra for different color. I said i don't want to pay any extra to get a different color. I was willing to wait. rather telling me that let me try. he rudely refused and said I can't help you on this. After the deal I had to call over 10 times to find out when will I be getting the car. no response from Eren. I had to go back to the dealership to find out what is going on. I had to talk directly with the GM (Vinny) to find out when will i get the vehicle. The Day of Delivery Eren was not even there to make sure everything goes smoothly. He passed his assignment to another salesman name Kamran. he was very nice respectful and went above and beyond to help us. The day of Delivery all I asked if i could get a Weather mates for this car, and the Manager Brian Okeefe respond was extremely Rude. He said "Absolutely NOT!, You bought that car under MSRP, and you got a deal on our warranty, now you want weather Mates. NO WAY." I almost left without making the deal. I felt so Embarrassed. this is Unacceptable. no customer should be treated like this. GM was off that day so i was not able to talk to him. This is my First Kia From Atlantic Kia. I would have to think twice to go back to purchase another one in future. More

Excellent customer service. Everyone was friendly and went out of their way to help us Everyone was friendly and went out of their way to help us More

Arthur was very personable and knowledgeable and made the buying experience less scary. Thank you! buying experience less scary. Thank you! More

The staff was very knowledge, professional and also very helpful.i will do business here again in the future! helpful.i will do business here again in the future! More

I love my car! I wish the price was a bit lower. It was a bit of a pushy environment. I wish the price was a bit lower. It was a bit of a pushy environment. More

Great experience very smooth and easy process of getting my vehicle staff was very helpful thanks. my vehicle staff was very helpful thanks. More

Wonderful & professional people to deal with. Everything was explained in detail & all questions were answered. Everything was explained in detail & all questions were answered. More

My experience was great, the staff greeted me, they helped me figure out what was the best outcome for my visit, very professional very helpful, will definitely come again! helped me figure out what was the best outcome for my visit, very professional very helpful, will definitely come again! More

Very helpful meeting our needs and very personable. I would recommend them to friends. Thank you. I would recommend them to friends. Thank you. More

Always dread when it’s time to walk into a dealership, but my experience at Atlantic was different. Was met with patience and understanding and it was a very pleasant experience. but my experience at Atlantic was different. Was met with patience and understanding and it was a very pleasant experience. More