
Atlantic Hyundai
West Islip, NY
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Professional, knowledgeable, friendly, & gorgeous location. When we walked in we were greeted by a very cheerful desk attendant who directed us where to go while we waited for Caroline. Caroline location. When we walked in we were greeted by a very cheerful desk attendant who directed us where to go while we waited for Caroline. Caroline showed us our brand new Hyundai Palisade. She walked us through the features and noted the differences between the ‘22 model and the ‘23 that we purchased. After that she took us to Rob in Finance who also explained everything in detail BEFORE we signed. It was not a long & arduous process & for busy people like is, we truly appreciated that. And I can not forget Q! A sharp dressed man with tons of knowledge about the technical side of the Hyundai & Genesis models. I don’t mean this a s a joke, that was my real impression of him. Overall, we can not stress enough the wonderful experience we had at Atlantic Hyundai. Caroline, Rob & Q are a dream team. When you are looking to finance or lease, call Caroline & she will take great care of you. More
I had an outstanding experience working with Ed Brightman during my purchase of a 2022 Ioniq 5. Ed was very knowledgeable about the car, and the whole buying experience was low stress and enjoyable. The most during my purchase of a 2022 Ioniq 5. Ed was very knowledgeable about the car, and the whole buying experience was low stress and enjoyable. The most impressive aspect of my experience was the excellent communication provided by Ed. As an out of state buyer, I was a little anxious about the transaction. Ed answered my text messages and phone calls promptly, making what could have been a stressful purchase one the best experiences I have ever had at any car dealership. It was clear that Ed cares about his customers and is a true professional. I would recommend buying a car at Atlantic Hyundai without hesitation. Overall, this was a wonderful experience, and I am very happy. More
Had a great experience buying a new Hyundai from Caroline Rund - she helped locate the car we wanted, and was so knowledgeable and accommodating- the best / most professional car salesperson I have ever work Rund - she helped locate the car we wanted, and was so knowledgeable and accommodating- the best / most professional car salesperson I have ever worked with. More
I bought my vehicle in on Aug 13 for an oil change and because the paint was peeling in numerous spots on the roof above the windshield. Mr. Grosso informed me that he and or his crew spotted additional s because the paint was peeling in numerous spots on the roof above the windshield. Mr. Grosso informed me that he and or his crew spotted additional spots on the hood. I asked if the extended bumper-to-bumper coverage I paid extra for covers this and was told paint is not covered. This made me totally unhappy with the Hyundai brand. It is a 2018 and shouldn't have this issue. However, he would let Hyundai know and said it would take 3 to 4 days for them to get back to him and he would let me know if they would help me. It has been 25 days with no response. Either I am forgotten by Atlantic Hyundai or corporate Hyundai didn't respond to Mr. Grosso. Meanwhile, the paint job has peeled even worse. More
The most corrupt dealer that I have ever tried to do business with. We ordered a car at a set price. They sold it our from underneath us. They told us another identical car would come in for 2-4 days an business with. We ordered a car at a set price. They sold it our from underneath us. They told us another identical car would come in for 2-4 days and that it was in transit. The car came ion and we went to sign the papers and magically the price of the car went up 70.00 per month. The sales manager was an animal at listening to reason. I would NEVER do business with this company again. I understand that there is a shortage and dealers need to go over MSRP to keep their heads above water but, trying to tally rip off customers is totally out of line. When I told the sales manger that this is not right that you are not honoring the price for a few days ago he basically told me to pound sand. STAY CLEAR.. This is who they are. More
I have been looking for an Inoiq 5 (electric car) everywhere. I worked with Patsy Bellomo to find a great vehicle very quickly. Because I live far away, I actually had to buy it sight unseen. He trea everywhere. I worked with Patsy Bellomo to find a great vehicle very quickly. Because I live far away, I actually had to buy it sight unseen. He treated me with respect every step of the way and went the extra mile to turn the car and process around as quickly as possible. There were a lot of moving pieces because I am located out of state (plan extra time at the dealership), but I have the car now and I love it! More
I brought my car in for oil change and recall on Aug 6 @ 8am. I had to leave it and was told car should be ready around 2pm. I heard nothing so I called my service advisor, Christopher Kearney at 2:58pm. 8am. I had to leave it and was told car should be ready around 2pm. I heard nothing so I called my service advisor, Christopher Kearney at 2:58pm. Spoke with someone who advised he was unavailable and would call me back. At 4:10 I called back as I never hear from him. I left a voicemail message. At 4:57 I called again and left another message. I arrived at the dealership at about 5:45 to find the service department was closed. We went to the Toyota dealer next door and they were able to bring my car to us. I was told that someone would call me to offer a voucher for detailing my car but never received a call. I emailed the service mgr, Tim Turnbull who responded that he would call me to discuss my service experience. Waited 2 days with no response so emailed the General Mgr, Peter Szorze (?) and thought he would be interested to know about my poor service experience and no response from him either. This is my 3rd car with this dealership and most likely my last. I have given ample time for management to respond to the fact that they had my car for over 9 hours with no correspondence. I never received a survey after my service - I wonder why..... More
Pat is a salesman I’ve dealt with over a year ago now. I had a minor issue with the service department and reached out to him, even though that isn't Pat’s department he made it his business in the middle I had a minor issue with the service department and reached out to him, even though that isn't Pat’s department he made it his business in the middle of his work day to assist me and got my situation straight. He is truly amazing ! 10 out of 10 ! I Recommend ! More
I purchased a car from this dealership in he beginning of February this year. Purchase was fast and my sales person was Sandra Redway. After taking the car I waited for the title to arrive in mail and it nev February this year. Purchase was fast and my sales person was Sandra Redway. After taking the car I waited for the title to arrive in mail and it never did. By calling Hyundai customer service I learned that Title was issued on a totally different person by the Atlantic Hyundai. I found that Title was issued to a person leaving in another state. I tried to contact dealership multiple times . I spoke to sales Manager Martin Flores and did not get any answer. Mr Flores was irritated and upset. Sandra Redway never returned her calls or text messages. The dealership is still to be contacted and did not care that situation is to be reported to Federal Trade Commission. At this time I am still waiting for the response. More