Atlantic Hyundai
West Islip, NY
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I put a $1,000 deposit down on an incoming Hyundai Palisade in September 2023 at MSRP. When the car arrived 6 weeks later, Atlantic Hyundai sold it to another customer, presumably for a better price. Palisade in September 2023 at MSRP. When the car arrived 6 weeks later, Atlantic Hyundai sold it to another customer, presumably for a better price. The only person I could ever get on the phone after I made my deposit was the receptionist who never connected me to a live person; only took a message which was rarely, if ever, returned. It took 6 weeks to get my deposit refunded, and then only after I got my credit card company involved. (I had to get special permission from “the manager” to have the deposit be refundable in the first place, which I had them write on the purchase agreement – good thing!) All-in-all, a miserable purchase experience. More
I have leased my past 2 Hyundai elantras through this dealership-when my lease is over I will do the same-My car was called in for a recall -and it took awhile for the part to come in(Not Hyunadai fault) dealership-when my lease is over I will do the same-My car was called in for a recall -and it took awhile for the part to come in(Not Hyunadai fault)but when it finally came in myhusband took the car and not only did I speak to Tim Turnball -he actually informed me that the car had another recall and they took care of it the same day- We have also had very good dealings with John Grasso-The person who serviced the car that day(not sure of his name-I think it was also another John) called me immediately when it was ready and they also cleaned the car for me-did great job More
Had a seamless out-of-state purchase with Atlantic Hyundai and salesperson Ed Brightman. I had never bought a new vehicle before and was apprehensive about the process, but Ed negotiated with me over Hyundai and salesperson Ed Brightman. I had never bought a new vehicle before and was apprehensive about the process, but Ed negotiated with me over the phone, honored the great deal he promised, and gave me no surprises once I got to the dealership. I was in and out the door within two or so hours. I love my new Elantra Hybrid and am very grateful the buying process was painless. Would highly recommend going to Ed if you know what type of vehicle you want, but can't find it in your area. More
When looking to change ownership of a car we ran into issues nobody could solve. Patsy Bellomo was very helpful and went above what everybody else did in aiding us in a quick and professional matter. Whi issues nobody could solve. Patsy Bellomo was very helpful and went above what everybody else did in aiding us in a quick and professional matter. While being professional you could tell he genuinely cared about our issue and was amazing in the process. Atlantic Hyundai is lucky to have a worker like Patsy under their wing. More
Caroline was wonderful. She helped us secure the car we wanted, and managed the process from start to finish. Would definitely work with her again! She helped us secure the car we wanted, and managed the process from start to finish. Would definitely work with her again! More
I went there looking at a 2020 Elantra listed at 18,900. The car looked good. When it came to pricing there were a lot of confusing and not well explained hidden fees that brought the end total to 20,900 be The car looked good. When it came to pricing there were a lot of confusing and not well explained hidden fees that brought the end total to 20,900 before tax and after tax the total was 22,876. When I was looking I told them I didn’t want to spend over 20,000 they ensured me that I wasn’t. This was a bit of wasting my time I told them I could do it for the listed price but they didn’t take much off the total they gave me. More
The most terrible experience I ever had. Besides, he made the application with mistakes and was telling about much higher rates. I got approved on the side with a 2% lower rate than there Besides, he made the application with mistakes and was telling about much higher rates. I got approved on the side with a 2% lower rate than there More
Professional, knowledgeable, friendly, & gorgeous location. When we walked in we were greeted by a very cheerful desk attendant who directed us where to go while we waited for Caroline. Caroline location. When we walked in we were greeted by a very cheerful desk attendant who directed us where to go while we waited for Caroline. Caroline showed us our brand new Hyundai Palisade. She walked us through the features and noted the differences between the ‘22 model and the ‘23 that we purchased. After that she took us to Rob in Finance who also explained everything in detail BEFORE we signed. It was not a long & arduous process & for busy people like is, we truly appreciated that. And I can not forget Q! A sharp dressed man with tons of knowledge about the technical side of the Hyundai & Genesis models. I don’t mean this a s a joke, that was my real impression of him. Overall, we can not stress enough the wonderful experience we had at Atlantic Hyundai. Caroline, Rob & Q are a dream team. When you are looking to finance or lease, call Caroline & she will take great care of you. More
I had an outstanding experience working with Ed Brightman during my purchase of a 2022 Ioniq 5. Ed was very knowledgeable about the car, and the whole buying experience was low stress and enjoyable. The most during my purchase of a 2022 Ioniq 5. Ed was very knowledgeable about the car, and the whole buying experience was low stress and enjoyable. The most impressive aspect of my experience was the excellent communication provided by Ed. As an out of state buyer, I was a little anxious about the transaction. Ed answered my text messages and phone calls promptly, making what could have been a stressful purchase one the best experiences I have ever had at any car dealership. It was clear that Ed cares about his customers and is a true professional. I would recommend buying a car at Atlantic Hyundai without hesitation. Overall, this was a wonderful experience, and I am very happy. More
Had a great experience buying a new Hyundai from Caroline Rund - she helped locate the car we wanted, and was so knowledgeable and accommodating- the best / most professional car salesperson I have ever work Rund - she helped locate the car we wanted, and was so knowledgeable and accommodating- the best / most professional car salesperson I have ever worked with. More