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Atlantic Hyundai
West Islip, NY
2,814 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 29, 2023
Atlantic Hyundai Sonata s my go to place for cars and Gary Calixte is the salesperson to go to. He is patient, kind and honest. Thanks Gary for your help with my new Santa Fe. Gary Calixte is the salesperson to go to. He is patient, kind and honest. Thanks Gary for your help with my new Santa Fe. More
by Gubitosidenise0
Employees Worked With
Gary Calixte, Lenny Orlov
August 29, 2023
I am now 5 months post purchase of my vehicle and I still do not have the rugs for this vehicle. After 3 months of waiting and being ignored I decided to leave a negative review on multiple platforms. This g do not have the rugs for this vehicle. After 3 months of waiting and being ignored I decided to leave a negative review on multiple platforms. This got their attention! I finally received a call back from someone claiming to be a customer experience manager. She said she would help me get my rugs and asked that I take down the negative review in a show of good faith. She said if I take down the review she would send me a tracking number for the rugs right away. I told her that I would take down the review but only AFTER I received the rugs. She insisted that I take the review down right away. After a lengthy back and fourth and her insisting I take the review down first she finally realized that I was not going to budge on taking down the review until I get my rugs first. It was then that she said the rugs are on back order and I haven't heard from her since (or anyone else there). If they are on back order, what tracking number was she going to send? I am now confident that if I deleted the review, I'd still be rugless. Afterwards I went to the Hyundai website to see if they were on back order and needless to say they were not. They were available for purchase!!!For them to call me and tell me that I need to delete the review before I get my rugs is taking Shady Dealerships to a whole new level. This is next level dishonesty and corruption. If you are looking from buying at this dealership be aware that they will stoop down to any level and are capable of lying about everything. You'd think I was asking for a new car when you see the effort they are putting in to not give me rugs worth less that $200. If they are willing to do all this for a set of inexpensive rugs what do you think they would do to not honor a pricey warranty item? This is the kind of dealership everyone warns you about!! More
by EA
Employees Worked With
EA, Sandra Redway
August 18, 2023
He was patient & took the time to explain all the features. He also helped me setup the phone. I would recommend him to anyone looking for a new car. features. He also helped me setup the phone. I would recommend him to anyone looking for a new car. More
by dawnlicatanpmhu
Employees Worked With
Gary Calixte
August 15, 2023
Gary was terrible Told us the car could be ready tomorrow but we couldn’t come until 5 days later Calls us an hour before and says the car isn’t ready Then when everything is said and done he says tomorrow but we couldn’t come until 5 days later Calls us an hour before and says the car isn’t ready Then when everything is said and done he says it’ll be 15 minutes and end up waiting 4 hours. Absolutely terrible More
by dauntejones
Employees Worked With
Gary Calixte
August 11, 2023
It’s been a great experience . . my center console clip broke from wear and tear of 14 years, and Ed ordered me a new one, and an additional one being the other clip is on the verge . my center console clip broke from wear and tear of 14 years, and Ed ordered me a new one, and an additional one being the other clip is on the verge of breaking as well .. he’s very attentive and conscientious.. I’ve already given his name to people as a referral More
by Haccarino
Employees Worked With
John Grosso, Ed Brightman
