Atlantic Hyundai

Excellent sales people beside the used car sales manager. We were attended by the sales person Susan DeFalco with a generous approach and took her time to make us feel comfortable and provided us with all the We were attended by the sales person Susan DeFalco with a generous approach and took her time to make us feel comfortable and provided us with all the information we needed to purchase a used vehicle with trade- in. More

New Tuscon Purchase Would strongly recommend this dealership for sales and service. Both Jason and Gary we're great and Chris Pompeo was very helpful. Will return here fo Would strongly recommend this dealership for sales and service. Both Jason and Gary we're great and Chris Pompeo was very helpful. Will return here for service as well. John Grosso and Tim are always professional and helpful. More

New car Will be back to get another car and it will be another Hyundai from susan and the Atlantic automall great customer service and support this was a grea Will be back to get another car and it will be another Hyundai from susan and the Atlantic automall great customer service and support this was a great experience More

Engine Recall on my Sonata I am completely disgusted by the way they have handled my recall. My car was literally confiscated from me on Aug 17 because it failed the engine tes I am completely disgusted by the way they have handled my recall. My car was literally confiscated from me on Aug 17 because it failed the engine test. I did not expect this at all and have gotten no where with trying to get alternate transportation. The service person told me there was a 2 month backlog on the replacement engines and I am stranded without a car. One service guy told me don't worry we'll get you a loaner car. Well guess what? The service manager, Tim Turnbull, told me they had no loaner cars available. I asked about renting a car and would I be reimbursed. I told Turnbull I would rent a vehicle until they had a loaner which they said would be available this week. Turnbull said to call Hertz and I would only have to pay $10 per day and Hyundai would cover the other $25. When I called Hertz, they said I had to lay out all the money for the rental and then request reimbursement from Hyundai, Turnbull didn't disclose that important bit of information. I called Hyundai HQ and they would not guarantee reimbursement and their website for submitting the claim says someone will get back to you in 60 days regarding reimbursement. Newsflash to Hyundai, people who own Hyundais aren't rich and can't lay out over $40 a day for an indefinite period of time! Hyundai HQ basically gave me the middle finger salute and told me to contact BBB dispute resolution. I called back Turnbull who didn't take my call and left a message that I would not be renting a vehicle. Now it's 6 days later and I called Atlantic Hyundai Service to find out about the status of the loaner vehicle. Dominick took the call and said the person who handles loaner vehicles was not at their desk but he would find out once that person returned and call me back. Well surprise, surprise, he never called me back. No one here will tell you the truth and no one gives a xxxx about your plight. Is it my fault that you manufactured a defective engine and didn't plan appropriately for taking care of customers affected? Meanwhile, I still have to make payments on a car I'm not able to use and pay for insurance on said vehicle. I have been very happy with my car but after this fiasco, I will never buy another Hyundai and I will tell everyone I know to steer clear because you clearly don't give a xxxx about your customers. I wouldn't recommend my worst enemy buy one after the experience I have had this last week! My original customer service guy, Johnathan Roque was fine but all he did was check me in and was never around again when I called. Chris Pompeo was my original salesperson and he was terrific with the sale. I still can't get a straight answer from anyone regarding a replacement vehicle or when my car will be fixed. So I would like to return the middle finger salute to Atlantic Hyundai and Hyundai HQ I hope you go out of business because of this recall fiasco. More

Prompt and successful I recently moved to bayshore so i needed to switch dealerships for convenience and Atlantic made that transition very quick and easy,and a special tha I recently moved to bayshore so i needed to switch dealerships for convenience and Atlantic made that transition very quick and easy,and a special thanks to Rich Maggio More

Great experience Hi. Let me start by stating I hate car shopping. I had a horrible experience at another dealership and then I walked into Atlantic Hyundai. I was l Hi. Let me start by stating I hate car shopping. I had a horrible experience at another dealership and then I walked into Atlantic Hyundai. I was lucky to have Vic as my sales person. Down to earth not trying to get me to do something I want interested in. Would highly recommend him More

Great They did a Good job. I brought my car in for routine service. I Was reminded I was due for my inspection. got everything done They did a Good job. I brought my car in for routine service. I Was reminded I was due for my inspection. got everything done More

Routine oil change They took the time to look over car I needed an appointment immediately and they were able to get me in , the wait time actually wasn't too long they They took the time to look over car I needed an appointment immediately and they were able to get me in , the wait time actually wasn't too long they cleaned the car !! More

New car lease I've been a customer of Sue for many years. She has always given me the utmost professional attention and service at Atlantic. I look forward to conti I've been a customer of Sue for many years. She has always given me the utmost professional attention and service at Atlantic. I look forward to continuing my relationship with this dealership. More