Atlantic Hyundai
West Islip, NY
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A five-star employee! We brought our Hyundai Sonata to the service center for a minor adjustment. We've had the car for seven months and still haven't mastered all the tec We brought our Hyundai Sonata to the service center for a minor adjustment. We've had the car for seven months and still haven't mastered all the technological details. Rich Mazzio was a very lucky hit for us. Competent, thorough, patient - and fun! He would not let us leave until he was sure that we understood and would remember the solution to the problem. He would make a wonderful teacher; his methods are effective and fine-tuned. I hope that he will be at the dealership for all our future visits. More
Service The service was fast and the people were friendly. They took my concern into consolidation and had the problem fixed within three hours. It is the fa The service was fast and the people were friendly. They took my concern into consolidation and had the problem fixed within three hours. It is the fastest repair I’ve ever experienced! More
2015 Hyundai Genesis John Grosso, Service technician is an amazing employee of Hyundia Atlantic Auto Mall. It’s always a pleasure being served by him, makes my time there John Grosso, Service technician is an amazing employee of Hyundia Atlantic Auto Mall. It’s always a pleasure being served by him, makes my time there enjoyable. More
Quality, Thorough, Timely Service Rich is such a sweetheart, super pleasant, & helpful! I came in for an oil change, wheel alignment, tire replacement, and state inspection—he even had Rich is such a sweetheart, super pleasant, & helpful! I came in for an oil change, wheel alignment, tire replacement, and state inspection—he even had my car washed. He doesn’t mind clarifying what I don’t understand, verified all work to be done, & updated me on our progress along the way. Definitely intend to have him as my service rep again! More
Josh - Horrible My mom and I came in because we got an ad in the mail stating my lease was up in a few months and to see if we can work on a new deal. Josh was friend My mom and I came in because we got an ad in the mail stating my lease was up in a few months and to see if we can work on a new deal. Josh was friendly at first but, when we told him the Tucson model we were interested in. He left us at his desk and he was gone for an hour. Finally gets back with a ridiculous offer and one I can’t afford. Once we realized he was lying to us, he became very defensive, RUDE, and disrespectful to my mother. I will never step foot inside this Atlantic Auto Group. More
Survey response Was greeted immediately Mr.Grosso was extremely helpful , our vehicle was towed to this shop several days before and he was extremely helpful and a pl Was greeted immediately Mr.Grosso was extremely helpful , our vehicle was towed to this shop several days before and he was extremely helpful and a pleasure to deal with. More
Another terrible experience Like a wounded animal I was attacked and devoured by the jackals at Atlantic Hyundai. As I was leaving Atlantic unhappy with the deal they had offered Like a wounded animal I was attacked and devoured by the jackals at Atlantic Hyundai. As I was leaving Atlantic unhappy with the deal they had offered I fell bruised my ribs and face my sales person came to assist me get up off the ground but NEVER offered medical assistance. I was embarrassed and sore but they saw their wounded animal and pounced. They offered me the exact deal I wanted $900 down $220 per month lease and remote start. We agreed to this deal. They Then took my car keys and sent me for final slaughter, their Finance Dept. Hurting and befuddled I left giving them $1000 down and signing a lease paying $260 monthly. The kill was made. I’m ashamed of myself for being duped but I felt I should tell my story so others won’t be. Oh well if Atlantic needs my $1500 that bad then again shame on me,“Caveat Emptor”. Tip: See the final agreements before relinquishing your keys. I did get the remote start. More
Prompt and Attentive Two weeks ago, I went in to Hyundai Service to fix my headlights, which were not functional. Service was prompt and friendly. Of special note was the Two weeks ago, I went in to Hyundai Service to fix my headlights, which were not functional. Service was prompt and friendly. Of special note was the attention Service Director Tim Turnbull and Robert Domino paid to trying to resolving my car's lighting issue. The current staffers with whom I've interacted have been very professional and willing to accommodate clients. I appreciate their dedication to excellence. More
Service rep trying to take me for a fool.. This was my second service on my recently purchased 2018 Sonata. During my first visit, I requested that one of the tires be checked for a leak. There This was my second service on my recently purchased 2018 Sonata. During my first visit, I requested that one of the tires be checked for a leak. There was a nail in the tire which led a tire patch. Three months later, I had a minor issue on a tire that was low in pressure, so I requested for it to be checked. The service rep stated that there was damage to the inner wall of the tire and it should be replaced. The cost of a new tire replacement of a new tire was $160.. I declined the replacement. I left the service department with each tire inflated and without the complimentary car wash & vacuum.. After nearly two days and 100 miles of driving, the tire in question is still fully inflated with no signs of internal wall damage/leaking. Looking for a way to get a longtime to spend money that isn't needed. Complete xxxxxxxx... More
Great experience From start to finish Vic Carver was a pleasure to work with. No pressure.. got the car I wanted and I love it. Would definitely recommend. From start to finish Vic Carver was a pleasure to work with. No pressure.. got the car I wanted and I love it. Would definitely recommend. More