Atlantic Hyundai

Excellent service John Grasso is always amazing. Excellent customer service every time always makes himself available in a time if crisis #1 reason I continue to buy Hy John Grasso is always amazing. Excellent customer service every time always makes himself available in a time if crisis #1 reason I continue to buy Hyundai More

i received excellent service and cooperation. This is my second time having Vic Carver assists me in purchasing a vehicle. he gave all time needed to make sure my vehicle new parts were functionin This is my second time having Vic Carver assists me in purchasing a vehicle. he gave all time needed to make sure my vehicle new parts were functioning properly. He made me like a premium customer. More

Wonderful From my experience they where very nice and I can see they take care of their customers like family. I would recommend any one to do business with Atl From my experience they where very nice and I can see they take care of their customers like family. I would recommend any one to do business with Atlantic Hyundai. I love my Hyundai. More

Outstanding service Rich and his team took great care of the service needed for my 2017 Elantra. Who would've thought that spider webs were the reason for my check engine Rich and his team took great care of the service needed for my 2017 Elantra. Who would've thought that spider webs were the reason for my check engine light. I certainly didn't. Rich even called it ahead of time too! Overall 5 out of 5 stars for the incredible service provided. More

Consistently Excellent My review is based on the visit I had yesterday, and really describes every visit I make to this service garage. They've been consistently good over My review is based on the visit I had yesterday, and really describes every visit I make to this service garage. They've been consistently good over the years and I'm on my second Elantra from this dealership. I told them so before I left. From driving in through driving out. I loved dealing with John Grosso. He couldn't have any been any nicer or more knowledgeable. On every visit, they check out my whole car to find anything that needs taken care of. Once they realized my registration was expiring in a month and they did the inspection at the same time as the 3-5K miles maintenance. This time they did an alignment I needed. More than once I've pulled in with no appointment with a tire pressure symbol and they fixed it right away while I sat in my car. Then they switched me to Nitro-fill. I always seem to leave feeling like they took really good care of my car, didn't take advantage of me (recommending only what's necessary), and answering my questions intelligently. Yesterday I waited there for my car. No complaints about the waiting area. The seats were very comfortable. They lowered the TV volume when I asked them to without arguing. I asked for a carwash and was told it's already been done! : ) It seems like a very well-run Service Center overall. Busy people but not a lot of commotion. Not at all unpleasant. Btw, heads up! Keep those coupons you get from Hyundai and Tim Turnbull. I saved about 60 bucks! More

Ashley’s first new car I went in to purchase a car for my daughter. I met with Vic and I informed him I had other things to do today and time was an issue. Unfortunately the I went in to purchase a car for my daughter. I met with Vic and I informed him I had other things to do today and time was an issue. Unfortunately the computers were down but Vic continued to process all he could. In 3 hours the car was purchased and Vic made the visit very pleasurable. More

Awesome Love dealing with John Grosso, knowledgeable, and follows thru, great guy! Service hours are convenient for a working person to get their early or pic Love dealing with John Grosso, knowledgeable, and follows thru, great guy! Service hours are convenient for a working person to get their early or pick up car after hours. More

Poor customer service Would give 0 stars if I could. Shopped a used car this weekend due to mine being shot. Found one advertised on the internet at $8500 (which did have f Would give 0 stars if I could. Shopped a used car this weekend due to mine being shot. Found one advertised on the internet at $8500 (which did have fine print BS to get it to that price...fine whatever). Salesman Harris was ok but he did not do a good job at all explaining what the actual cost of the car would be, despite me telling him what I was looking to spend. There was no used car window sticker posted on the car to give any details. Asked him to see other vehicles to consider and was told there really wasn't anything worth looking at. Whatever. Took test drive and liked it (not loved but liked). Decided to go thru with sale. Lenny the finance manager heard what I was looking to pay monthly and said that wouldnt be a problem and that it would have the 10 year warranty on it (as it should since it was advertised as Certified). Long story short after a LONG wait I do the sale paperwork and get rushed through everything with little explanation. Price was not even gone over (monthly was higher than promised) and I had to ask about the Car Care Package warranty and a maintenance package (neither of which were mentioned prior to the paperwork) which he tacked on deceptively that added $4000 to the price now putting it closer to double the internet price. I asked if this was optional and he could not give me a straight answer. Against my better judgement I signed for the car...my fault. By next morning I did admittedly have buyers remorse, so being less than 24 hours later I drove down to see my options on cancelling thinking they might do the right thing. Was left to wait a long while again and finally had to find someone and was told by Lenny and then his manager Mitchell (who was quite rude) that I had absolutely no recourse and was stuck. This despite Hyundai's main web site showing a 3 day return policy (which they denied was true). Apparently that policy doesn't apply to NY State. Which I found unacceptable and told them so. That being said the dealer could have still done right by the customer and helped them out instead of having someone be unhappy and uncomfortable with their purchase. I guess not. But now I may be able to re-adjust my warranty options in 90 days. My mistake for being naive but I was not explained anything clearly at all, was rushed, and duped, and I regret ever doing business with them. More

rip offs We go to actual dealerships for reliability but they are always ready to take advantage and rip you off. Ad internet price of 10998 for hyundai sonata We go to actual dealerships for reliability but they are always ready to take advantage and rip you off. Ad internet price of 10998 for hyundai sonata. Called them 3 times to confirm that there are no additional charges apart from the taxes and DMV etc. to which they said 695$ dealership fee which is fine. But after taking a long trip to reach the dealership was told total price would be 19599$. Might as well get a new Hyundai Sonata. they sales guy acted as if I had won the lottery when he came with the finance details - which turned out to be a rip off. Ridiculous advertisements. More

Stay away First of all, we spent almost 7 hours in the dealership to lease a car. Then the finance department made a mistake. They promised to send a check with First of all, we spent almost 7 hours in the dealership to lease a car. Then the finance department made a mistake. They promised to send a check within a week. I have yet to see that check. I have emailed and texted Franswa and Lindsay so many times, still nothing has been done. This dealership pales in comparison to Grand Prix Subaru. I will never come back here again. More