
Atlantic Hyundai
West Islip, NY
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Just left the showroom after working with Omar for an hour and forty minutes…only be told that the finance package for the car I wanted was not an option at all…after getting appropriately upset the well hour and forty minutes…only be told that the finance package for the car I wanted was not an option at all…after getting appropriately upset the well dressed bearded finance manager came out to talk to me. His first words to me were…”ok, here’s the deal…” not I’m sorry for the confusion and inconvenience for being lied to for an hour and a half. He then said, “are you going to let me speak!?” Which I replied…maybe after an apology for being lied to for 90 minutes. He then smirked and said “I’m sorry and have a nice day.” People going into this dealership should be prepared for these tactics, incompetence and complete lack of customer service. Think twice before you go this dealership. Would love to hear from owner if he is interested in making this right. Omar and Brenda have my info from my 315pm appointment on 1/2/24. Beware of this dealership!!! More
Ed Brightman goes above and beyond to ensure you're well taken care of and placed in a car you love and can afford. Unlike most car salesmen, he's a straight shooter, avoiding the unnecessary fluff I've enc taken care of and placed in a car you love and can afford. Unlike most car salesmen, he's a straight shooter, avoiding the unnecessary fluff I've encountered with every other salesman. If you're not going to Ed you're going to the wrong guy. More
Ed Brightman is so helpful and goes above and beyond to get you the best deal. He is literally the only salesman I have ever trusted and I refer everyone I know to him. He makes the process as easy as poss get you the best deal. He is literally the only salesman I have ever trusted and I refer everyone I know to him. He makes the process as easy as possible and I look forward to continuing to work with him! Thank you, Ed! :) More
I just had a horrible purchasing experience at Atlantic Hyundai! Sandra Redway and her Sales Manager agreed to a price of $33,315 but when they wrote up the paperwork, they jacked up the price by $1,500. Hyundai! Sandra Redway and her Sales Manager agreed to a price of $33,315 but when they wrote up the paperwork, they jacked up the price by $1,500. Their digital lease agreement doesn't allow you to see the agreed upon price when you are signing the paperwork. Once I got home, I saw that they overcharged me. I gave them the opportunity to make it right but they decided to cheat me out of $1,500 instead. BEWARE of this dealership! Afterwards, they told me they lost money on this car but meanwhile they sold it to me for over the dealer invoice price. This proves they are dishonest and have no problem cheating their customers out of $1,500. Please don't give them your business. More
Great experience, Iris really was wonderful and worked really hard to get us the car we wanted at the price we wanted. She kept us informed the entire time. really hard to get us the car we wanted at the price we wanted. She kept us informed the entire time. More
We have been working with Sandra for 25 years over 12 car deals. Never rushes us, we talk and catch up. It's always like talking with an old friend. deals. Never rushes us, we talk and catch up. It's always like talking with an old friend. More
This is by far the most dishonest dealership I’ve ever been to. The promise you things and once you sign the papers to finalize the sale you are pretty much dead to them. I’ve been waiting 7 months for th been to. The promise you things and once you sign the papers to finalize the sale you are pretty much dead to them. I’ve been waiting 7 months for them to respond to my concerns and they are going out of their way to ignore me in the hopes I will just go away. That’s their strategy. More
Wayne Weinstein was very professional, courteous and knowledgeable. He went out of his way to help me understand my warranty and was very patient with all my questions. I consider Wayne Weinstein to be knowledgeable. He went out of his way to help me understand my warranty and was very patient with all my questions. I consider Wayne Weinstein to be an excellent employee and feel he should be recognized as such. Thank you very much Wayne! More
Gary is very helpful and provides superior customer service, my daughter and I both purchased vehicles and Gary made the transition smooth and stress free. service, my daughter and I both purchased vehicles and Gary made the transition smooth and stress free. More