Atlantic Hyundai

I recently had a disheartening experience with Atlantic Hyundai that I feel compelled to share, hoping to save others from similar frustrations. My dealings with this dealership were marked by dishonesty a Hyundai that I feel compelled to share, hoping to save others from similar frustrations. My dealings with this dealership were marked by dishonesty and a complete disregard for customer satisfaction. The issues began when I purchased a vehicle from Atlantic Hyundai, initially navigating a seemingly smooth sales process. Unfortunately, my optimism quickly waned when I discovered a part missing from my newly acquired vehicle. Despite assurances from the dealership that the part would be provided within a week, my experience took a sharp turn for the worse. Numerous attempts to follow up on the missing part were met with evasive responses and unfulfilled promises from the staff at Atlantic Hyundai. Responsibility was shuffled around and the promised timelines were consistently broken. It became increasingly clear that the dealership had no intention of fulfilling their commitment to provide the missing part. Seeking resolution, I escalated the matter to higher management, only to encounter the same lack of accountability. Atlantic Hyundai appeared more interested in deflecting blame than in addressing the issue at hand. It became evident that their focus was primarily on closing deals rather than ensuring customer satisfaction. Adding to my frustration, when I expressed my concerns on social media and review platforms, Atlantic Hyundai responded with generic and insincere apologies, accompanied by empty promises to rectify the situation. Despite their assurances, weeks turned into months with no tangible resolution. Prospective customers should exercise caution when considering Atlantic Hyundai for their automotive needs. The lack of integrity and accountability exhibited by this dealership is alarming. If honesty and transparency are priorities for you in your transactions, I strongly recommend exploring alternative options. Atlantic Hyundai has proven themselves to be an unreliable and untrustworthy establishment, and it is my hope that others will be spared the disappointment of falling victim to their deceptive practices. More

Just left the showroom after working with Omar for an hour and forty minutes…only be told that the finance package for the car I wanted was not an option at all…after getting appropriately upset the well hour and forty minutes…only be told that the finance package for the car I wanted was not an option at all…after getting appropriately upset the well dressed bearded finance manager came out to talk to me. His first words to me were…”ok, here’s the deal…” not I’m sorry for the confusion and inconvenience for being lied to for an hour and a half. He then said, “are you going to let me speak!?” Which I replied…maybe after an apology for being lied to for 90 minutes. He then smirked and said “I’m sorry and have a nice day.” People going into this dealership should be prepared for these tactics, incompetence and complete lack of customer service. Think twice before you go this dealership. Would love to hear from owner if he is interested in making this right. Omar and Brenda have my info from my 315pm appointment on 1/2/24. Beware of this dealership!!! More

Ed Brightman is so helpful and goes above and beyond to get you the best deal. He is literally the only salesman I have ever trusted and I refer everyone I know to him. He makes the process as easy as poss get you the best deal. He is literally the only salesman I have ever trusted and I refer everyone I know to him. He makes the process as easy as possible and I look forward to continuing to work with him! Thank you, Ed! :) More

Ed Brightman goes above and beyond to ensure you're well taken care of and placed in a car you love and can afford. Unlike most car salesmen, he's a straight shooter, avoiding the unnecessary fluff I've enc taken care of and placed in a car you love and can afford. Unlike most car salesmen, he's a straight shooter, avoiding the unnecessary fluff I've encountered with every other salesman. If you're not going to Ed you're going to the wrong guy. More

Great experience, Iris really was wonderful and worked really hard to get us the car we wanted at the price we wanted. She kept us informed the entire time. really hard to get us the car we wanted at the price we wanted. She kept us informed the entire time. More

We have been working with Sandra for 25 years over 12 car deals. Never rushes us, we talk and catch up. It's always like talking with an old friend. deals. Never rushes us, we talk and catch up. It's always like talking with an old friend. More

Gary is always accommodating and detailed in providing options in a courteous manner. And goes the extra mile options in a courteous manner. And goes the extra mile More

Wayne Weinstein was very professional, courteous and knowledgeable. He went out of his way to help me understand my warranty and was very patient with all my questions. I consider Wayne Weinstein to be knowledgeable. He went out of his way to help me understand my warranty and was very patient with all my questions. I consider Wayne Weinstein to be an excellent employee and feel he should be recognized as such. Thank you very much Wayne! More