Atlantic Hyundai

Alan was extremely competent in handling my requirements. I went to two other dealerships under the same ownership and was very unhappy. Alan and the West Islip store was the only one able to get me my car q I went to two other dealerships under the same ownership and was very unhappy. Alan and the West Islip store was the only one able to get me my car quickly. The only difficulty came when picking up the vehicle. I was told the problem centered around motor vehicle. I have no reason to disbelieve this, however it still created a negative feeling. More

My experience at Atlantic Hyundai was very positive. My initial contact was via the Internet with Michael Manuzzi. He understood what I was interested in purchasing and my concerns. I received prompt r initial contact was via the Internet with Michael Manuzzi. He understood what I was interested in purchasing and my concerns. I received prompt responses with the requested information by e mail and telephone. He kept our communication link active and timely. In one instance, I called to speak to him and he was off. A colleague---Mike deBari--- handled the call professionally and courteously, even though, I was “not” his customer. Upon my remarking that I appreciated this, he responded that they were colleagues and work as a team to support one another. Amazing. There was no curt response or direction to call back when Mr. Manuzzi was present. When I arrived at the dealership, Mr., Manuzzi transferred me to Barry Russin, a sales advisor. The already gathered information was passed along in a concise manner and, therefore, unnecessary to start from the beginning. Immediately, we could move forward. He was patient, knowledgeable, friendly, and courteous. While the car I came to see---which was available earlier in the day---was no longer available, he sought and offered alternatives that might closely match my needs. In time, we selected another vehicle and began to negotiate. The process continued fairly and without stress until we were informed that this car has just be sold to another customer. You can well imagine my frustration and annoyance, two potential purchases gone and several hours of time wasted. At this point, Mr. Russin assured me that he kept up on car availability, that new stock was delivered daily, and that he would contact me as soon as a car matching my needs was available. I assumed this was “sales talk” and never expected much to come of it. Surprise! First thing the next morning, Mr. Russin called to inform me that he located a car that matched my criteria and that it would be available later in the day. During our several conversations that morning, we confirmed that the car was indeed available, that it would be accessible that afternoon, and, most importantly, it would be “reserved” for me until I either purchased it or released it. No repeat car disappearance! I viewed and drove the car. All was satisfactory and since we had previously agreed to a price---stress-free, I purchased it. Mr. Russin shepherded me through the buying process, even offering some pizza as we spent over five hours at the dealership. He attempted to make the process as easy and as quick as possible. He tried to facilitate the paperwork-purchase processing, performed an excellent job in prepping the car, and did not rush to explain features of the car, despite, it being late Saturday evening. When I drove home with the 2011 Sonata Hybrid, there were still some unanswered questions related to the car. Since it was so late on a Saturday evening, answers could not be ascertained until Monday morning. Mr. Russin assured me that he would call me first thing on Monday morning. He did! I needed to return to Atlantic Hyundai several days later. Mr. Russin greeted me cordially. He was not bothered by my return. Again, he was friendly and professional and helpful. He assured me that our relationship did not end with the sale of the car. Should I have any future/additional concerns or questions, he would be available to assist. Over the next week or so, were communicated with each other. Each time we spoke, he reiterated that our relationship was not over. I could and should always contact him whenever I have any questions/concerns/problem. Barry Russin does not fit the standard image of a sleazy, overbearing, pushy car salesman, just the opposite! If I purchase another Hyundai, I would definitely contact Mr. Russin. While the Atlantic Hyundai staff---support, sales, and management were all professional and friendly, I do have some thoughts pertaining to the dealership and its functioning. The time spent waiting for the car to be delivered from a storage yard was too long. Why would it take more than 1 1/2/ hours to transport a car about 5 miles? Also, the time spent waiting for paperwork processing was several hours. This seems too long since my part in the process had already been completed. A working water fountain and available cups is desirable. A larger waiting/sitting area is needed. (The offer of pizza was a nice positive touch.) A good management team would recognize the potential for a very busy Saturday and adjust staff and accommodations accordingly. Purchased July 30, 2011 Submitted August 18, 2011 More

After shopping around at other dealers, I found Atlantic Hyundai to have the best p rice and was very happy with the saleswomen Sandra. We felt welcomed when we first walked in by her. She was very knowle Hyundai to have the best p rice and was very happy with the saleswomen Sandra. We felt welcomed when we first walked in by her. She was very knowledgeable and very friendly. I would recommend your dealership More

my overall experience was pleasant. i was fully informed of my choices both financially and the vehicle. i would recommend friends and family to this dealership. also, the salesman tim denis had complete kn of my choices both financially and the vehicle. i would recommend friends and family to this dealership. also, the salesman tim denis had complete knowledge and confidence with what he wanted to present to his customer. he definitely display excellent customer service More

Mr Breinlinger is a definite asset to your dealership. Durning the entire transaction he handled it in a friendly but professional manner. Bob is extremely knowledgeable in all areas of the vehicle and a Durning the entire transaction he handled it in a friendly but professional manner. Bob is extremely knowledgeable in all areas of the vehicle and answered all of our questions without hesitation leaving us in a state of complete confidence and at times he was able to forsee some of our concerns and addressed them prior to us asking... More

I am very satisfied with the information that Roldy told me about the car. He is a very good salesman and I like him very much. He is very personable and excellent about the way he delivered the car and e me about the car. He is a very good salesman and I like him very much. He is very personable and excellent about the way he delivered the car and explained everything to us. The negotiations was very successful and very smooth on delivery. I like hm very much. Bob Rodney More

Incredibly helpful. Eric was very easy to work with. I got a great deal and was able to take the car home that same day. I would absolutely recommend these guys to anybody. got a great deal and was able to take the car home that same day. I would absolutely recommend these guys to anybody. More

Salesman was very friendly & courteous. Knew his product Unfortunately, finance officer was confused over certain charges & I believe I have been overcharged for Motor vehicle fees product Unfortunately, finance officer was confused over certain charges & I believe I have been overcharged for Motor vehicle fees More

I was referred to the dealership by my mom & step I was referred to the dealership by my mom & step dad. They have purchaced 4 cars over the past 10 years & have been very satisfied with there cars a I was referred to the dealership by my mom & step dad. They have purchaced 4 cars over the past 10 years & have been very satisfied with there cars as well as the service they recieved. I was recommened to see Mike Petronio who was outstanding in knowlege of sales & all the cars I wanted tyo see. He kept in touch with us as soon as the cars would be available @ the dealership. I was very impressed & would also refer others to your dealership. I absolutly love my new car thanks again. Michael A Yenusonis More

Overall was very satisfied with the experience. The only issue we had was the length of time it took . We were there for over 6 hours- it easily could have been a few hours less. While waiting ,a cup of c issue we had was the length of time it took . We were there for over 6 hours- it easily could have been a few hours less. While waiting ,a cup of coffee would have been a great perk to provide More