Atlantic Hyundai
West Islip, NY
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I LIKE THE EXPERIENCE I HAD AT THIS HIUNDAY DEALER FOR SEVERAL REASONS: 1. AVAILABILITY OF THE CARS I WANTED TO SEE 2. FRIENDLYNESS OF THE EMPLOYEE'S 3. EMPLOYEES MADE US FEEL VERY COMFORTABLE WHEN EX SEVERAL REASONS: 1. AVAILABILITY OF THE CARS I WANTED TO SEE 2. FRIENDLYNESS OF THE EMPLOYEE'S 3. EMPLOYEES MADE US FEEL VERY COMFORTABLE WHEN EXPLAINING EVERY SINGLE DETAIL AT THE CARS WE WERE INTERESTED 4. FLEXIBILITY OF THE PRICE AND DIFERENT OPTIONS OF FINANCE AND INSURANCE 5. EMPLOYEES WERE VERY PLEASANT TO TALK TO, OFFERED FOOD AND WATER TO DRINK 6. EVEN THOUGH THE PROCESS OF BUYING A NEW CAR IS VERY INTENSE AND TIRING, THE EMPLOYEES MADE IT EASIER. More
On our recent purchase of a 2012 Elantra at Atlantic Hyundai. our experience met our expectations. Salesman was friendly and thorough. The process seemed rather lengthy. This seems to be typical of Hyundai. our experience met our expectations. Salesman was friendly and thorough. The process seemed rather lengthy. This seems to be typical of this dealership having purchased a Honda from their sister dealership about a year ago. Their pricing was a little better than their competition probably attributing to their buying power. After researching a fair price they were average. Our only criticism was in the contract. It struck us as odd, that we were encouraged to accept immediate delivery before submission of our downpayment and having to sign a contingent contract. We had also made it clear that we wanted to have lic/reg fees included in downpayment but were instead added to the finance portion. We received copies of documentation 3 days after delivery of vehicle when we returned with agreed downpayment. The finance portion seemed rushed and vague. Thought we might get a better rate. One would wonder how much is determined by credit score tied with amount financed. Putting close to 50% down leaves a smaller amount of finance dollars for the company.These are relatively minor points but were worth noting. We would shop this dealer again because of their selection and competitive pricing. More
I was very happy with the service I received. Bob is a great salesman. He was very knowledgable and very friendly and accomodating. I would highly recommend Bob and this dealership to friends and/or fami great salesman. He was very knowledgable and very friendly and accomodating. I would highly recommend Bob and this dealership to friends and/or family. More
IT WAS A VERY GOOD OVERALL EXPERIENCE. I HAD VERY GOOD CUSTOMER SERVICE. GAVE GOOD INFORMATION AND TOOK CARE OF EVERYTHING AS QUICKLY AS POSSIBLE. CUSTOMER SERVICE. GAVE GOOD INFORMATION AND TOOK CARE OF EVERYTHING AS QUICKLY AS POSSIBLE. More
Samantha, John, and Rich were all very helpful in guiding us to further invest and remain in the Hyundai Family with our Elantra lease. There dedication to customer comfort and satisfaction is reflective of us to further invest and remain in the Hyundai Family with our Elantra lease. There dedication to customer comfort and satisfaction is reflective of what the name Hyundai offers. We are happy to continue our loyalty to Hyundai with the help of those at Atlantic. More
The dealer was very informative and attentive to my needs. Joe Passarelli was very professional and knew exactly what I wanted. I went back to the dealership just to work with joe. needs. Joe Passarelli was very professional and knew exactly what I wanted. I went back to the dealership just to work with joe. More
Mike put me & my wife at ease immediately. He was very helpful & knowledgeable & spent alot of time with us. Never did we feel any pressure or strong armed sales moves. All in all it was a great expe very helpful & knowledgeable & spent alot of time with us. Never did we feel any pressure or strong armed sales moves. All in all it was a great experience. More
The salesman was very friendly and didn't try to pressure me into getting something I didn't want. It was a very positive experience, and I would recommend this dealer and salesman (Farrell Shapiro). me into getting something I didn't want. It was a very positive experience, and I would recommend this dealer and salesman (Farrell Shapiro). More
My experience at Atlantic Hyundai was a very positive My experience at Atlantic Hyundai was a very positive one. Mike Manuzzi(internet sales),was my first contact. He was very helpful and always return My experience at Atlantic Hyundai was a very positive one. Mike Manuzzi(internet sales),was my first contact. He was very helpful and always returned my emails in a timley manner. When I went to the dealership to finalize a deal, we worked with Jonathan Pelc. Jonathan was also very pleasant to deakl with and answered all our questions. We had finally come to a price agreement on a 2012 Elantra and were ready to purchase the vehicle. However, when Jonathan went to hand-in the paperwork, he was told the car had just been sold by another sales person minutes earlier. Normally, this would not be a big deal as they had many Elantra's and offered us another car. The problem was this: the car was for my daughter and she had her heart set on a "White" car with beige interior. They only had one White car. We were about to leave, when the Sales Manager came over to us. I cannot recall his name. I am not naive, I know their goal is to sell cars and make money, which is perfectly normal, that's why they are in business. Having said that, I geniunely believe both Jonathan and the sales manager, felt badly for us and wanted us to be happy and not leave unhappy. To make a long story short, the sales manager did whatever he could to make us happy and get us a car my daughter would be happy with and he did. We did have to settle for a different color car, but he sold us a vehicle with more equipment than the White vehicle and he did NOT raise the price. Everyone was happy in the end. I really believe they did something they did not have to do. After the White vehicle was sold, they could have apologized and said these things happen and told us to come back in a few weeks when maybe they had more white cars. But they didn't do that,they really went to bat for us and to ensure we left the dealership happy customers - It was a pleasure to see their efforts. I would certainly recommend Atlantic Hyundai. George Frank More
My experience at Atlantic Hyundai was a great experience. Tom Maiorini was very helpful throughout the process. Unlike some other sales people, Tom was professional, personable and NOT PUSHY. His knowledg Tom Maiorini was very helpful throughout the process. Unlike some other sales people, Tom was professional, personable and NOT PUSHY. His knowledge about the vehicle and ability to comprehend my needs was a perfect combination that made it easy to find the right car for me! More