Atlantic Hyundai
West Islip, NY
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THE CUSTOMER SERVICE WAS GREAT.THE SALESMAN WAS VERY HELPFUL,FRIENDLY AND MADE US FEEL COMFORTABLE.HE WORKED WITH US, WHICH WE APPRECIATED THE WAY HE WENT OVER EVERY ASPECT OF THE CARS FEATURES. HELPFUL,FRIENDLY AND MADE US FEEL COMFORTABLE.HE WORKED WITH US, WHICH WE APPRECIATED THE WAY HE WENT OVER EVERY ASPECT OF THE CARS FEATURES. More
The salesman Jonathan Pelc was very helpful in helping me find the car that met my needs. He was also very thorough when it came to showing me how all the features on the car worked. Atlantic Hyundai also ha find the car that met my needs. He was also very thorough when it came to showing me how all the features on the car worked. Atlantic Hyundai also had a very large selection of cars More
Sale person Jonathan Pelc was super. Had the facts at hand and was very polite. Sales Manager John Lane very nice and helpful. Initial finance person, Keith, very polite and gracious. Not impressed with hand and was very polite. Sales Manager John Lane very nice and helpful. Initial finance person, Keith, very polite and gracious. Not impressed with final stage of process, where all remaining papers were signed. The young lady "signing-off" was robotic; fast-talking (had to ask her to repeat several things because of her speedy, let's-get-it-over-with delivery)and at end, she did not even wish us good luck with the new car. Were it not for the final signing phase of the process, the score would have been 5. But, I must emphasize again that all other employees were great and all 5's. Bottom line: I would come back to Atlantic. Hopefully, their sign-out person will be better trained in effective customer relations. More
Because of her professionalism, knowledge and patience, I leased a 2012 Sonata from Sandra Redway today. This is the 8th Hyundai I've purchase since 1997 for myself and my family. Over the past few months, leased a 2012 Sonata from Sandra Redway today. This is the 8th Hyundai I've purchase since 1997 for myself and my family. Over the past few months, I've visited Hyundai & Kia dealerships in Nassau, Suffolk, Queens and New Jersey. But none of them had the friendly and courteous staff that I found at thr Atlantic Auto Group. More
The overall purchase experience was smooth. There seems to be a lack of follow up once the sale leaves the floor and goes into finance. I waited 4 1/2 hours until my car was delivered, only to find that t to be a lack of follow up once the sale leaves the floor and goes into finance. I waited 4 1/2 hours until my car was delivered, only to find that there was no inspection sticker on the car. I was given Dealer Tags and asked to return the next day. The care had to be reinspected and new DMV paperwork had to be done. For some reason, this took an additional 1 1/2 hours??? Something has to be done to streamline this process and better communicate with the client!!! More
I went in to trade my old car for a better deal and was able to do so. She was to the point and got me in the new car and out of there as quickly as possible. able to do so. She was to the point and got me in the new car and out of there as quickly as possible. More
I had visited other dealerships, including another Hyandai, before going to Atlantic. My experience at Atlantic Hyandai did not even compare to my experiences at the other dealerships; it was so much Hyandai, before going to Atlantic. My experience at Atlantic Hyandai did not even compare to my experiences at the other dealerships; it was so much better! My sales rep, Vinny, was attentive and knowledgable. He treated me with repsect and maintained a familiarity while also being professional. They gave me a great deal and I would definitely recommend Vinny and all of the helpful people I worked with at Atlantic. Additionally, I love my car. The reputation and good ratings (consumer reports) is what brought me in to begin with! More
was satified with everything about this dealer ship,the sales person did everthing to his best ,we will continue to use them and tell everyone we know abot them sales person did everthing to his best ,we will continue to use them and tell everyone we know abot them More
Car prices and value were great. Our sales person Scott was friendly and very easy to deal with. Buying a car is very stressful, but this was by far the least stressful experience I've had. Would highly re was friendly and very easy to deal with. Buying a car is very stressful, but this was by far the least stressful experience I've had. Would highly recommend. More
Great experience. The saleswoman was honest and reliable. The price was one of the best we received in our research. The car was in stock. The service was excellent! I will be recommending the reliable. The price was one of the best we received in our research. The car was in stock. The service was excellent! I will be recommending the dealership and salesperson to my friends., More