Atlantic Hyundai

I went to Atlantic Hyundai for an oil change and NYS inspection. I was told the oil change will be $39.95, i told him I have 3 years free service as told to me in person and text By the general manager inspection. I was told the oil change will be $39.95, i told him I have 3 years free service as told to me in person and text By the general manager at the time that I bought my car, Josiah Behlen. I was told that he no longer works there so no more free oil changes. Then I was called and told my car failed inspection for bad windshield wipers. I bought and put new wipers on two weeks ago! He tells me they are streaking and Torn. I told them to fail my car and give it back to me I am not buying windshield wipers from you! I then took it to a reputable shop 30 minutes later with my two week old alleged torn wipers and miraculously it passes! Never go to Atlantic Hyundai or any dealer known to be owned by these shysters! They will upsell you for things your car doesn't need, take it to a local shop and save money! More

Purchased my first Hyundai a week ago, Franswa is Wonderful he is extremely knowledgeable and helpful. I felt comfortable and at ease throughout the whole process. Everyone at the dealership was very Wonderful he is extremely knowledgeable and helpful. I felt comfortable and at ease throughout the whole process. Everyone at the dealership was very friendly. I recommend buying your next Hyundai at Atlantic Hyundai West Islip. More

When I went to drive the new car off the lot I noticed the entire drivers side window was scratched like someone hit it with a steel wool pad for a few minutes. There is NO way the person drove the car to the entire drivers side window was scratched like someone hit it with a steel wool pad for a few minutes. There is NO way the person drove the car to the front of the lot didn’t see this. I was given a we owe and told I’d get a call the next morning. I didn’t get any call by late afternoon so I called service myself. They said I have to bring the car in to be looked at and then they could order the parts. So I have to be inconvenienced by going to service twice. Also they only out one screw in the rear license plate and it’s hanging downward. More

So Far so Good1 Our family has bought or leased 14 cars over the past 13 years. (among 3 people). I have always been happy. Wish I didn't have to work so hard to g Our family has bought or leased 14 cars over the past 13 years. (among 3 people). I have always been happy. Wish I didn't have to work so hard to get the best deal possible as I am on a very limited budget, but all in all have been pleased. Any "problems' were handled in a timely fashsion. Service department is very good. More

They never gave me my $500 from Allstate bonus program the paperwork never went through I checked with Allstate so they made a promise and didn't keep it I will never deal with this dealership again their the paperwork never went through I checked with Allstate so they made a promise and didn't keep it I will never deal with this dealership again their paperwork was remiss. Manager offered me 250 because it was their fault that is not acceptable Charlene Grahn More

Absolutely Horrible customer service . I leased a Hyundai Veloster in 2014.. they were all amazing until I walked out the door of the dealership with my car. They made promises, & did not . I leased a Hyundai Veloster in 2014.. they were all amazing until I walked out the door of the dealership with my car. They made promises, & did not keep them! They were supposed to honor a referral discount I had from both my parents whom OWN Hyundai vehicles. They did not honor nor give me any explanation as WHY i never received it . They took my information, license & address..BUT NEVER sent me the check. I contacted Hyundai Corp.. and received NO answer as well. I will NEVER go back to this dealership, nor will I EVER REFER anyone to them!!!. (I had 2 friends and a family member whom were interested in a Hyundai vehicle)and I sent them else where so they can get the service they need. More

0 rating the worst hyundai dealer, actually the worst car dealer that i ever bought a new car from. i have to have my car serviced at sasone or brad benson hyundai. no double talk, no empty promises to sell dealer that i ever bought a new car from. i have to have my car serviced at sasone or brad benson hyundai. no double talk, no empty promises to sell a car. no revolving door for employs. considering all the bad reviews by atlantic hyundai customers one must wonder about the bbb posts of saint hood for this dealership. atlantic hyundai should post the department of consumer affair complaints and their shady business practices Atlantic Hyundai the worst car dealership that i have ever bought a new car from. but atlantic auto group can only screw me once. Let the future car shoppers beware More

My son just graduated college, got a job, and wanted to purchase a new car. Hyundai was on his short list, and with Hyundai offering a promotion of a $50 gift card to test drive a car, even better. Salesma purchase a new car. Hyundai was on his short list, and with Hyundai offering a promotion of a $50 gift card to test drive a car, even better. Salesman's response when I mentioned the gift card was; are we just here for the gift card? No, I'm a car buff, have 6 cars, make a decent living, and $50 is not going to change my life....my son was in the market for a car, and if an incentive is offered to drive a car we shouldn't feel like we're trying to get over. End result, we never received the gift card, nor a response to my inquiries. My son liked the Hyundai but bought a KIA Optima, partly because of the dealership. In my 65 years I have bought many cars and just found the vibe of this dealership unpleasant. Will this review effect their bottom line? No, they're a big, seemingly prosperous organization, but if you want a Hyundai there are other dealerships on Long Island. More

An Awful, Incompetent Crew Trying to complete a deal at this place is like pulling teeth and then waiting, and waiting, and waiting, annnnnnnd waiting. Just a rude staff with Trying to complete a deal at this place is like pulling teeth and then waiting, and waiting, and waiting, annnnnnnd waiting. Just a rude staff without even offering someone a glass of water when sitting in the showroom for over 4 hours. I understand people may have certain circumstances that cause deals to fluctuate or may require extra time on the phone with a bank or two, but to make people sit around for 4 hours - TWICE - is unacceptable. By the time I was told that the finance guy was incapable of making the deal, I was actually grateful. I was so amazingly tired of being stuck in the showroom, I was actually grateful they admitted they couldn't do it, so I could just leave. I have never been at a dealership where I felt so neglected, uncared for, and ignored. Good riddance. The only question I have to wonder is if they ruined my overall outlook on Hyundai, and I just move onto a new car brand, or if I just find a different dealer. But this one gets a hard pass next round. (oh and just to add - they 100% bait and switch. Advertising cars like the Ioniq for $79 but remarkably... they don't have any - AMAZING) More