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Atlantic Hyundai

West Islip, NY

3.8
2,812 Reviews

193 Sunrise Highway North Service Road

West Islip, NY

11795

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Showing 2,812 reviews

February 09, 2024

Iris was a great help. Definitely recommend trying to see her if you’re looking for a new car More

by whoamandz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iris S
Feb 09, 2024 -

Atlantic Hyundai responded

Hi Mandz, we're happy to hear that Marissa provided you with great help at Atlantic Hyundai! We appreciate your recommendation and see you again! Enjoy your new ride!

January 27, 2024

Do yourself a favor and shop elsewhere! Anything will be said to make a sale! Blame was placed on ME multiple times through the leasing process. I have never felt so belittled and upset whe More

by Danielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sandra Redway, Martin Flores
Jan 29, 2024 -

Atlantic Hyundai responded

Danielle, thank you for the review - this is certainly not the way we want our customers to feel while working with us. Your feedback is appreciated and will be addressed with our team so we can ensure all our customers receive a five-star experience moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Lindsay Parisi - General Sales Manager - 631-587-0700

January 22, 2024

Don’t ever walk into this place they scammed by 80 year old father committed auto fraud sold him a lemon a car that after 2 days stopped working and then somehow got him to purchase a new 2024 car. No one More

by suedelarosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Turnbull, Ritik Khanna, Lenny Orlov
Jan 22, 2024 -

Atlantic Hyundai responded

Suedelarosa, I'm sorry to read about your father's experience. This is not the kind of service we aim for and it's concerning to see that you feel ignored. We take these matters very seriously and would like a chance to address this directly with you. Please reach out at your earliest convenience so we can discuss further steps towards resolution together - Thank you, - Lindsay Parisi - General Sales Manager - 631-587-0700

January 12, 2024

It’s been 9 months since I bought my car here. The car didn’t have the rugs and they were supposed to mail them to me. After months of “they are shipping tomorrow” and “they are on back order” my More

by Libet18358
Recommend Dealer
No
Employees Worked With
Sandra Redway
Jan 12, 2024 -

Atlantic Hyundai responded

Thank you for reaching out. We sincerely apologize for the lack of communication. Please contact me directly so I can make sure this situation gets resolved for you. Respectfully, Lindsay Parisi - General Sales Manager - 631-587-0700

January 08, 2024

Iris is as knowledgeable about her cars as they come. Don’t be fooled by the fact that she is a girl; she really knows her stuff hands down the best Carl girl in the industry. More

by El cangri
Recommend Dealer
Yes
Employees Worked With
Iris S
Jan 09, 2024 -

Atlantic Hyundai responded

Hi El! We're glad to know that Iris was able to assist you with her extensive car knowledge! Thanks for the review and we hope to see you again soon!- The Atlantic Hyundai Team

January 03, 2024

I recently had a disheartening experience with Atlantic Hyundai that I feel compelled to share, hoping to save others from similar frustrations. My dealings with this dealership were marked by dishonesty a More

by fowide9851
Recommend Dealer
No
Employees Worked With
Sandra Redway
Jan 04, 2024 -

Atlantic Hyundai responded

I'm truly sorry to hear about your experience. It's our goal to provide excellent customer service and it seems we've fallen short of that expectation in this case. We take feedback like yours very seriously, as it helps us improve our services for all customers moving forward. I would appreciate the opportunity to discuss your concerns further so we can work towards a resolution together. Please reach out at your earliest convenience. Thank you, Lindsay Parisi - General Sales Manager - 631-587-0700

January 02, 2024

Just left the showroom after working with Omar for an hour and forty minutes…only be told that the finance package for the car I wanted was not an option at all…after getting appropriately upset the well More

by Faircarbuyer13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Martin Flores, Omar Marklad
Jan 04, 2024 -

Atlantic Hyundai responded

Thank you for the review. I'm disappointed to hear that your experience with our team did not meet expectations. Your feedback is appreciated and will be addressed internally so that we can take steps to improve our service & communication moving forward. Please feel free to contact me directly if you'd like to discuss the situation further. Respectfully, Lindsay Parisi - General Sales Manager - 631-587-0700

December 21, 2023

Ed Brightman goes above and beyond to ensure you're well taken care of and placed in a car you love and can afford. Unlike most car salesmen, he's a straight shooter, avoiding the unnecessary fluff I've enc More

by Ethan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Brightman
Dec 22, 2023 -

Atlantic Hyundai responded

Ethan, we're glad to know that Ed provided you with such a positive experience at Atlantic Hyundai. We appreciate your kind words and look forward to assisting you in the future!

December 21, 2023

Ed Brightman is so helpful and goes above and beyond to get you the best deal. He is literally the only salesman I have ever trusted and I refer everyone I know to him. He makes the process as easy as poss More

by Lindsay B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Brightman
Dec 22, 2023 -

Atlantic Hyundai responded

Lindsay, it's fantastic to know that Ed has earned your trust and made the car buying process easy at Atlantic Hyundai. We appreciate you spreading the word about us! Enjoy your new ride!

December 15, 2023

I just had a horrible purchasing experience at Atlantic Hyundai! Sandra Redway and her Sales Manager agreed to a price of $33,315 but when they wrote up the paperwork, they jacked up the price by $1,500. More

by Causeway68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sandra Redway