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Atlantic Hyundai
West Islip, NY
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SEEN RIGHT AWAY.HE WAS PLEASANT. I DID NOT WAIT AS LONG AS I DID THE TIME BEFORE. I WAS COMFORTABLE. JUST GOT TIRED OF WATCHING CHANNEL 12 NEWS OVER & OVER. AS I DID THE TIME BEFORE. I WAS COMFORTABLE. JUST GOT TIRED OF WATCHING CHANNEL 12 NEWS OVER & OVER. More
First times using service dept. Great experience.the waiting time was short and the waiting room was comfortable. The coffee and bagels were a nice touch. waiting time was short and the waiting room was comfortable. The coffee and bagels were a nice touch. More
I cannot say enough about this dealership. From my first dealing with them when I bought my Sante Fe, and for the past 12+ years, I have received excellent service by courteous and knowledgeable people. Any dealing with them when I bought my Sante Fe, and for the past 12+ years, I have received excellent service by courteous and knowledgeable people. Any problem I ever had with my vehicle was taken care of promptly, and I would (and do) recommend this dealership to everyone. More
Sue was absolutely awesome! No pressure, very friendly, and made sure everything was done exactly as expected. She even waited for us on New Year's Eve to put on the plates! Just doesn't get any better th and made sure everything was done exactly as expected. She even waited for us on New Year's Eve to put on the plates! Just doesn't get any better than that! More
This was a continual comedy of errors. I dropped off my car on Wed evening for a service app't for Thursday. I then got a call from someone (not John) at 3:00 on Thurs that the car wouldn't be ready. The car on Wed evening for a service app't for Thursday. I then got a call from someone (not John) at 3:00 on Thurs that the car wouldn't be ready. The person couldn't give me an explanation as to why, nor was there the offer of a loaner car for Friday. So, I had to make arrangements for a car for work on Friday. Then, John Grasso called me on Friday to advise me that to replace a fuel sensor would cost me $ 1250. THAT's an outrageous price. I've had issues before where I thought the dealer was high priced, but the vehicle was in warranty and felt it best to stay at the dealer for the work so there could be no question if a warranty issue came up. Now, because I had 75,000 miles on the car, I'm told it's out of warranty and the quote stands as it is. I have two Santa Fe's in my driveway. And I can guarantee I will not go back to Atlantic Hyundai when I purchase another car. And I probably won't be looking at a Hyundai if this is was it will cost for service. More
The service was quick. the staff was great, extremely friendly, and very helpful! They explained everything that was done toy car and things I should look out for, to get changed next time. friendly, and very helpful! They explained everything that was done toy car and things I should look out for, to get changed next time. More
Overall great job with matching my price! Wouldn't go anywhere else! Great staff amazing deal! Thankyou Atlantic Hyundai for helping me into my new 2013 Hyundai sonata , I love it! anywhere else! Great staff amazing deal! Thankyou Atlantic Hyundai for helping me into my new 2013 Hyundai sonata , I love it! More
My service visit was handled via phone to resolve an XM issue. As it turns out, my XM wa never set up at the dealership. The service representative, Brian, was rather abrupt on the phone, which led me to issue. As it turns out, my XM wa never set up at the dealership. The service representative, Brian, was rather abrupt on the phone, which led me to contact XM directly to resolve the issue. I have had my new car for less than a week, and this experience has left me hesitant to contact Atlantic Hyundai for service again. More