Atlantic Hyundai
West Islip, NY
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Franswa Ligon was exceptional throughout the entire car purchasing experience. (And I’m no easy customer either!!) He was knowledgeable and professional - Thanks!! purchasing experience. (And I’m no easy customer either!!) He was knowledgeable and professional - Thanks!! More
From the moment I walked in the door, John was a great help! He gave exceptional service and made sure that my first experience buying a car went smoothly. He was patient, answered all my questions and o help! He gave exceptional service and made sure that my first experience buying a car went smoothly. He was patient, answered all my questions and outlined all the details. I appreciated his genuine friendly disposition and sense of humor. If you go to Atlantic Hyundai, definitely look for John L, you wont regret it! More
We worked with Patsy on a new sale, he was extremely patient and understanding. He was not pushy or aggressive, but eager to earn our business. He understood what we were looking for and worked to achie patient and understanding. He was not pushy or aggressive, but eager to earn our business. He understood what we were looking for and worked to achieve a deal without pressuring us. Highly recommend working with Patsy on any future deals!!! More
The 2 people who I worked with on my purchase of a 2022 Santa Fe listed below were both professional and knowledgeable. I would be happy to deal with them again. Santa Fe listed below were both professional and knowledgeable. I would be happy to deal with them again. More
Franswa and the whole Atlantic team was excellent. Top notch pros. I am glad I came in. Franswa was able to help my family into the exact car we wanted and we drove off within a few hours. Lenny in financ notch pros. I am glad I came in. Franswa was able to help my family into the exact car we wanted and we drove off within a few hours. Lenny in finance was great too. Highly recomend Atlantic for your purchase. More
Stay away! This place is the worst! I was offered $8,000 less than my car is worth on a trade in, expected to bring $3500 down, and quoted $800/month with no clear explanation on how that number was reached less than my car is worth on a trade in, expected to bring $3500 down, and quoted $800/month with no clear explanation on how that number was reached. I went to another dealer who got me in the exact same car for 0 down, gave me $10,000 on my trade in and gave me a payment of $500. Atlantic is a disgrace. More
John Londono went above and beyond. It was a great experience from start to finish and the ultimate goal of getting a new car was achieved. Will definitely come back! experience from start to finish and the ultimate goal of getting a new car was achieved. Will definitely come back! More
I went to Atlantic Hyundai (193 Sunrise Highway North Service Road ,West Islip, NY 11795) to buy a 2017 Infiniti QX60. On Tuesday Sept 28 I went to inquire about the vehicle. Left a deposit, after I lef Service Road ,West Islip, NY 11795) to buy a 2017 Infiniti QX60. On Tuesday Sept 28 I went to inquire about the vehicle. Left a deposit, after I left a deposit I was informed by the sales rep Michael Zeccardi, that the title for the car wasn’t in and it may take 48 hours for it to arrive. On Monday 10/11/21 I wanted to pull out the deal because I need a car and it’s taking too long for the title to come and I was feeling uncomfortable about the deal. Micheal reassured me nothing “fishy” was going on, he told me titles sometimes take a while to come. Then later on The title arrived Monday 10/11/21. Tuesday 10/12/21 I went to the dealership to purchase the vehicle. The finance manager Jay Cooper greets me pleasantly and we proceeded. We went over financing options. The finance manager states ,My APR rate from the bank was 13 percent. I said there is no way when my credit isn’t bad. So then he states I just got an approval from another bank at 9 percent. I stated my credit isn’t bad for that interest rate I was pre-approved at capital one at a lower rate. He states Atlantic Hyundai doesn’t accept capital one. He was also very pushy about the warranty for the vehicle. Even when I said I didn’t want warranty, He didn’t give me options of the warranty , he told me what the warranty will be and the bank won’t give me a loan without it. I told him I needed to think about my options and will let them know Wednesday 10/13/21. When I got home I resolved the issue , I was able to by the car cash. On Wednesday 10/13/21 I went to see the sales rep Michael. To discuss the option of buying the car cash because I was uncomfortable with the finance manager Jay cooper giving me high rate APR. Micheal spoke to the financing manager Jay Cooper , then all of a sudden a bank approved me at the APR rate I was quoted at capital one. Now I’m extremely upset that I was lied to that only one bank approved me at a APR of 13 , and as I refused the APR percent financing options , the APR percent finance options became lower. I said financing isn’t an option , I would like to pay for the car cash. Micheal said the pricing I received was a financing price and that the price will go up if i buy cash. I stated that won’t be an issue please give me the price. Micheal goes to the manger of used cars Troy Calabrese , and explained the situation. The manager stands up and started screaming on top of his lungs. “Cancel the deal , cancel the xxxxing deal , I won’t sell the car cash. I have 3 people waiting and willing to finance the car.” Micheal then comes and try’s to smooth his manager behavior over and says it in a professional way after the whole dealership heard him being unprofessional and inappropriate. I said to Micheal I waited 2 weeks for this vehicle, and when I wanted to cancel the deal , you informed me all was well and convince me to proceed with the deal. Now your going to refuse a sale because I don’t want to finance and want to buy cash. The manager of used cars Troy Calabrese never gave me a cash price, They refunded my deposit and refused my sale. I was so embarrassed that the manager Troy Calabrese was acting that kind of way and speaking towards me in that type of manor . He made sure he was nice and loud for me to hear him. Not only did I hear him,the whole dealership did. Then everyone was watching, to see what was going on. Was I taken advantage of because I’m a woman, or because I’m a black woman ? All the white people I seen in the dealership was treated kindly and with respect. I’m VERY upset on how I was treated. Dogs In America get treated better then how I was treated in Atlantic Hyundai on Wednesday 10/13/21. Not once was I rude and disrespectful to anyone in that dealership. All I asked was for a cash price and I was denied a sale. More