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Atlantic Hyundai

West Islip, NY

3.8
2,812 Reviews

193 Sunrise Highway North Service Road

West Islip, NY

11795

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Showing 2,812 reviews

November 06, 2024

Honesty and integrity does seem to be a problem at Atlantic Hyundai. I was looking for a 2024 Santa Fe Hybrid Calligraphy and asked a salesman if they had any on the lot. He told me yes (they didn't) More

by RS99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sandra Redway, Rick Alessi Jr
July 06, 2024

Just leased an Ioniq 5 and I love the car. I was hesitant about getting an EV first but the super fast charging speed and over 300 mile range was good enough for me to try this new trend. Atl More

by Matthew N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sendach
Jul 07, 2024 -

Atlantic Hyundai responded

Hi Matthew, we're delighted to hear that Rob and the team at Atlantic Hyundai made your leasing experience so enjoyable. We'll see you next time! Enjoy your new Hyundai Ioniq 5!

April 26, 2024

Terribly dishonest and lacks any empathy for the customer. The dishonesty is from top management down to the sales staff. More

by dalav89277
Recommend Dealer
No
Employees Worked With
All
Apr 26, 2024 -

Atlantic Hyundai responded

Can you explain this comment? When did you deal with the store? We changed our entire team in the past few weeks so we would like to know if this was our previous team or current team?

March 16, 2024

Stay far away! They are as dishonest as a place can get. Do yourself a favor! More

by yacomem480
Recommend Dealer
No
Employees Worked With
Can’t remember
Mar 18, 2024 -

Atlantic Hyundai responded

Hello - I'm disappointed to see this review and would like the opportunity to get a better understanding of what led to it. When you have a moment, would you please contact me directly? Thank you, Lindsay Parisi - General Sales Manager - 631-587-0700

February 20, 2024

Stay far away from this dealership they are liars. I bought a Hyundai Tucson with 11,000 miles on it. I brought it in because the brake rotors were warped on warranty. All they would do was cut the ro More

by nypdmounted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Grosso
Feb 20, 2024 -

Atlantic Hyundai responded

We're sorry to hear about your experience with the brake rotors and radar cameras. We understand how frustrating this must be. Please reach out directly as we'd like a chance to discuss these issues further and find an appropriate resolution together. Thank you, Tim Turnbull - Service Manager - 631-587-0700

Feb 20, 2024 -

nypdmounted responded

When you give me a check for $400 that it cost me out-of-pocket then maybe we’ll talk about you guys fixing the radar devices because you clearly know this is a technical service bulletin and it’s happening to many vehicles but just because the bumper had a little scratching, and it was repainted You guys tried to play it off that I was in an accident and at the Cars bumper was replaced which is xxxxxxxx. It still has the factory Vin number attached to both front and rear bumpers so as I said, when I get my check for 400 to replace the money I had a layout when that should’ve been done on the #Warranty maybe we’ll talk.

February 20, 2024

Iris is a very knowledgeable and helpful salesperson. Making the process easy , and creating a variety of options for us to consider More

by tedheil
Recommend Dealer
Yes
Employees Worked With
Iris S
Feb 20, 2024 -

Atlantic Hyundai responded

We're glad to know that Iris was able to provide you with a variety of options and make the process easy at Atlantic Hyundai. Thank you for sharing your positive experience!

February 19, 2024

We live locally and have been entertaining the thought of buying a vehicle for our expanding family. The Hyundai was not really in consideration but since we are local we decided to stop at dealership and More

by JG39
Recommend Dealer
Yes
Employees Worked With
Iris S
Feb 19, 2024 -

Atlantic Hyundai responded

Hi JG! We're delighted to know that you had a pleasant experience at Atlantic Hyundai and found Iris helpful. It's great to see the Palisade is now on top of your list! We look forward to assisting you further once your preferred color and trim arrives.

February 18, 2024

Very professional and Well rounded they made my expeience finding a car very simple and fast More

by NigelW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ritik Khanna
Feb 19, 2024 -

Atlantic Hyundai responded

Nigel, we're thrilled to hear that our Atlantic Hyundai team made your car-buying experience an efficient one! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

February 14, 2024

I will never ever again do any business with Atlantic Hyundai, and I warn everyone to run and not to ever go there for service or any other car issues they’re having. These people at the service departme More

by dorcelyneedson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Roque
Feb 16, 2024 -

Atlantic Hyundai responded

Thank you for the review. We strive for transparency and fairness in all our interactions, so it's concerning to see we've left the wrong impression. If you're willing, I'd appreciate the opportunity to get some additional details about your experience - would you please contact me directly at your earliest convenience? Thanks again, Tim Turnbull - Service Manager - 631-587-0700

February 09, 2024

So i was suppose to meet today with peter zorzy and instead this man came to talk with my father and i. Not only was he rude and condescending. They sold my 81 year old father 2 cars in less then 2 we More

by Canela S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexander J Amato, Tim Turnbull, Lindsay Parisi, Ritik Khanna, Troy Calabrese
Feb 09, 2024 -

Atlantic Hyundai responded

Canela, thank you for reaching out. Please contact me directly so we can discuss this situation further. Respectfully, Lindsay Parisi - General Sales Manager - 631-587-0700

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