Atlantic Hyundai

CAUTION: Do Not Buy Extended Warranty from Atlantic Hyundai. Less than 10 yrs ago, my then-84 yr old mother bought a new Sonata from this dealer and paid $2200 for a 10-yr Platinum Wrap Warranty, which Hyundai. Less than 10 yrs ago, my then-84 yr old mother bought a new Sonata from this dealer and paid $2200 for a 10-yr Platinum Wrap Warranty, which has proved worthless. We recently brought the car to a Hyundai dealer in VA close to mom's new home. This dealer needed more details about the warranty beyond the insurer name, "CCC." I spent the next 90 minutes on the phone with Atlantic Hyundai, which confirmed that the warranty remains active and provided a phone number for CCC, which has no record of the warranty. For $2,200, I expected Atlantic Hyundai to intervene and contact CCC on my behalf, but they have refused to do so. I don't leave negative reviews lightly and left 2 messages for the General Manager of Atlantic saying I was prepared to do so but wanted to give him a chance to help. This was more than 24 hours ago, and I have not heard back, meaning this dealer clearly doesn't care. So, think long and hard before giving Atlantic your business. More

Had a great experience in the sales department getting my new transmission under warranty. Unfortunately my 60k mile 2021 Tucson needed a new transmission already, but with the 100,000 10 year power train wa new transmission under warranty. Unfortunately my 60k mile 2021 Tucson needed a new transmission already, but with the 100,000 10 year power train warranty, Benny in the service department helped me tremendously with all the necessary paperwork. It was all done in just under 2 weeks. More

Just leased an Ioniq 5 and I love the car. I was hesitant about getting an EV first but the super fast charging speed and over 300 mile range was good enough for me to try this new trend. Atl I was hesitant about getting an EV first but the super fast charging speed and over 300 mile range was good enough for me to try this new trend. Atlantic Hyundai with all new managers, all new sales staff and especially my salesperson Rob made it extremely easy and pleasant leasing a new car. Great vehicle from the best dealership I have purchased a car from!!! I am very happy about the whole experience!!! More

Terribly dishonest and lacks any empathy for the customer. The dishonesty is from top management down to the sales staff. customer. The dishonesty is from top management down to the sales staff. More

Stay far away! They are as dishonest as a place can get. Do yourself a favor! They are as dishonest as a place can get. Do yourself a favor! More

Stay far away from this dealership they are liars. I bought a Hyundai Tucson with 11,000 miles on it. I brought it in because the brake rotors were warped on warranty. All they would do was cut the ro I bought a Hyundai Tucson with 11,000 miles on it. I brought it in because the brake rotors were warped on warranty. All they would do was cut the rotors not even change the pads rotors. Nothing they cut the rotors for me. I drove it out of the dealership halfway home the car was still vibrating I called and they said that’s the best they can do for me took it to a real shop front rotors and pads needed to be changed the rear rotors Were still OK he said but they shouldn’t have cut them. They should’ve changed them. That’s an honest place and it cost me out of my pocket almost $400 which Hyundai should paying me back for. Also, there’s a technical service bulletin known as a TSB on these vehicles where your radar cameras come on, and they say they’re blocked this dealership tried to tell me my bumpers were changed because of an accident, which is totally false the bumper had a scratch and was repainted a scratch, and was never changed or removed from the vehicle which it should’ve been Painted properly but it was not removed. They wouldn’t fix it. They said it’s no longer under warranty. Well that’s funny because another Hyundai dealer told me to bring it in and they will take care of it for me. That’s the dealership I’ll be dealing with out, and Selden. This place has a reputation of ripping people off as well stay far away from this awful place , anything to do with the first name Atlantic run for your life More

Iris is a very knowledgeable and helpful salesperson. Making the process easy , and creating a variety of options for us to consider Making the process easy , and creating a variety of options for us to consider More

We live locally and have been entertaining the thought of buying a vehicle for our expanding family. The Hyundai was not really in consideration but since we are local we decided to stop at dealership and buying a vehicle for our expanding family. The Hyundai was not really in consideration but since we are local we decided to stop at dealership and check out the vehicle lineup. Upon entering dealership we were greeted by Iris, who was incredibly pleasant and knowledgeable about her products. I am in sales, so I am turned off by pushy sales tactics which was not the case here. The experience was very informative and now the Palisade is at the top of our list thanks to her guidance. We look forward to working with Atlantic once our vehicle color and trim comes in. More