Atlantic Honda - Service Center

Very happy with service on my pilot I hadn't even owned my 2011 Honda Pilot for a year and it was already having several problems. I understand that I didn't purchase the extended warran I hadn't even owned my 2011 Honda Pilot for a year and it was already having several problems. I understand that I didn't purchase the extended warranty but, considering the truck was supposedly certified when I purchased it and I haven't owned it for a year yet, I felt that a fairly new truck should not have had as many problems that it was having. I had brought my truck to the Atlantic Honda service center where they had told me what would need to be replaced on my truck and how much it would cost. Of course I was not happy with the outcome. To make a very long story short, after I had opened up a case with the Honda warranty center, I then returned back to the service center at Atlantic Honda and dealt with Slava. He then spoke to the customer representative at the warranty center. The warranty center worked out a price for me, which I was very satisfied with, and I made the appointment with Slava to bring my truck in for service. I understand that the customer service representative at the warranty center was the one who gave me the price that they gave me to get my truck fixed, but everything extra that I chose to get done on my truck that day was my choice and in the end, for all the work I had done to my truck, and the total amount that I payed for everything, it was unbelievably fair, thanks to Slava. Besides the warranty center, he as well worked out a great price for me for the extra work I had done that day. He was such a nice guy and a pleasure to work with. He was by far the best service advisor that I've ever dealt with at Atlantic Honda because of his kindness, and because of him, he is the reason why I will return to Atlantic Honda whether it'd be to service my truck or for a new purchase. Thank you for everything Slava! More

Great experience Nick Squeo is very polite and helpful every time we go to the service department. Honda is very lucky to have a knowledgable and kind employee working Nick Squeo is very polite and helpful every time we go to the service department. Honda is very lucky to have a knowledgable and kind employee working for them More

Very Happy Customer My daughter went into Atlantic Honda with my wife's 2011 CRV that we had picked up this April because the battery had gone dead. She was told batteri My daughter went into Atlantic Honda with my wife's 2011 CRV that we had picked up this April because the battery had gone dead. She was told batteries are not covered and that it would be $110 for a new one. I was upset because we hadn't yet had the car for 90 days and felt that something should be done. I went in and saw Richard LoBraico (The Pre-owned manager), who told me that even though batteries are not generally covered, he was going to take care of it for me. He was a real gentleman and I was very happy with his response. I previously bought 2 new cars, and most recently the 2011 CRV from Atlantic Honda. I would recommend this dealership to anyone looking for a new or used vehicle. My sincere thanks, Bob Russell More

I needed new front and back brakes. I brought my preowned Honda Pilot for an oil change. The service manager said I need new brakes. When we purchased the car in August of 2014, we wer I brought my preowned Honda Pilot for an oil change. The service manager said I need new brakes. When we purchased the car in August of 2014, we were told the brakes were new. Needless to say, there was an overlook on the brakes. I questioned the preowned car manager and he was nice enought to take the time to look on my Pilot's file. Brakes were never replaced before we purchased it. So the Preowned Manager, Rich, called me at home, explained the situation and explained to me that Bayshore will install new front and rear brakes without charging me due to this oversight on the vehicle. My husband and I were extremely grateful and value the honesty of BayShore Honda. BayShore Honda has excellent customer service and we couldn't be happier. The brake service on my vehicle was also completed in a timely manner as well. We will only service our Pilot at BayShore Honda! More

Service Department Excelled! Jamie my customer contact was thoughtful, responsive, and knowledgeable, with an eye towards meeting my needs as expeditiously as possible while remai Jamie my customer contact was thoughtful, responsive, and knowledgeable, with an eye towards meeting my needs as expeditiously as possible while remaining focused on providing me with the lowest cost option available. More

emergency visit Alex was terrific..my problem solved and I was on my way...wish I lived in Bayshore so I could go to this dealership all the time. Alex was terrific..my problem solved and I was on my way...wish I lived in Bayshore so I could go to this dealership all the time. More

Yearly inspection made easy! Great experience when I brought my car I for inspection! Alex Tinnirello quickly completed the necessary paperwork and moved things right along. WhAt Great experience when I brought my car I for inspection! Alex Tinnirello quickly completed the necessary paperwork and moved things right along. WhAt a pleasure! I never look forward to the yearly choir of mandatory inspections, but the service department, particularly Alex made the experience easy and fast. It seemed as if I were just settling into the waiting area, and the car was inspected. Way to go Atlantic Honda! Thanks for keeping the customer as #1! More

Excellent Service I was in and out in a little over an hour and had a lovely manicure while I waited. My service advisor Nick was awesome. I was in and out in a little over an hour and had a lovely manicure while I waited. My service advisor Nick was awesome. More

Thorough top quality work Two weeks after my visit, repairs are holding up. In addition to replacing my starter, Mr Tinnirello took care of the engine block recall on my 2006 H Two weeks after my visit, repairs are holding up. In addition to replacing my starter, Mr Tinnirello took care of the engine block recall on my 2006 Honda civic. One area that could use improvement is the wait time. My job was a big one but some shops put multiple techs to return the vehicle faster to the customer. This is a management issue, not the fault of the advisors and techs. More

Awesome Service Been going here ever since I got my 2012 Accord. Everyone is always great to deal with. Go see Alex Costa. Thanks a lot Atlantic Honda!! Been going here ever since I got my 2012 Accord. Everyone is always great to deal with. Go see Alex Costa. Thanks a lot Atlantic Honda!! More