Atlantic Honda - Service Center

Excellent Service I was in and out in a little over an hour and had a lovely manicure while I waited. My service advisor Nick was awesome. I was in and out in a little over an hour and had a lovely manicure while I waited. My service advisor Nick was awesome. More

Thorough top quality work Two weeks after my visit, repairs are holding up. In addition to replacing my starter, Mr Tinnirello took care of the engine block recall on my 2006 H Two weeks after my visit, repairs are holding up. In addition to replacing my starter, Mr Tinnirello took care of the engine block recall on my 2006 Honda civic. One area that could use improvement is the wait time. My job was a big one but some shops put multiple techs to return the vehicle faster to the customer. This is a management issue, not the fault of the advisors and techs. More

Awesome Service Been going here ever since I got my 2012 Accord. Everyone is always great to deal with. Go see Alex Costa. Thanks a lot Atlantic Honda!! Been going here ever since I got my 2012 Accord. Everyone is always great to deal with. Go see Alex Costa. Thanks a lot Atlantic Honda!! More

Great service - during a snowstorm! Last snowstorm my car died in my parking lot. I got a jump and brought it in to Atlantic Honda - which was very close to my home. Previously I only ha Last snowstorm my car died in my parking lot. I got a jump and brought it in to Atlantic Honda - which was very close to my home. Previously I only had my car serviced at another dealer that was much further away. Although the other service center was also wonderful, I will be going back to Atlantic due to the great service I received. They saw me immediately and I had no appointment. Alex found the issue very quickly - my alternator needed to be replaced. While they were reviewing the different systems on the car, they found that my engine was leaking - and the issue met the standards for a Honda 'known issue' that allowed him to replace my engine with a brand new engine at no cost to me! Wonderful! Alex also made additional suggestions for some repairs to keep my car running smoothly. It is very important to me to fix things before they break (if possible) - so I'm grateful to all the Honda service stations who always apprise me of repairs/replacements needed - and Atlantic certainly meets and exceeds that standard. My car was returned to me at the price stated, in the time stated and was washed as well! In addition, some other things were done for me. Since my alternator drained my battery, I knew that I would have to look up the code to activate it again - that was already done for me. Also, I have a small dent in my fender that occasionally pulls it away from the car and I have to bang it back in. That was put back for me. Small things, I know, but very appreciated (and YES, I noticed)!!! And finally, Alex made sure that I was shuttled home on that messy snow day and I'd like to thank both him and Anthony (who had to drive me on those slippery roads). Thanks for a great experience on what could have been a very stressful day! You have a new service customer and I will definitely be looking for my next car here as well as recommending you to all my friends. More

2 hours for a scheduled oil change! What is the point in making an appointment with this service department if they are going to overbook and take walk ups that kept me there for 2 hours What is the point in making an appointment with this service department if they are going to overbook and take walk ups that kept me there for 2 hours for a simple oil change and tire rotation?? I had to get up and ask after sitting there like an idiot for an hour and fifteen minutes. I am insulted you ask for names because I do not feel it is the service person's fault. He was sympathetic and kind but my perception is that Honda has a policy of putting their scheduled customer last. I'm not giving stars for being disgusted. My time is just as valuable as theirs, I won't waste it here when my lease is up! More

Exceptional Service at a First-Rate Kind of Place I recently bought a pre-owned 2012 Honda Civic from this dealership and couldn't be anymore happier ! This is the second time I purchased a Honda but I recently bought a pre-owned 2012 Honda Civic from this dealership and couldn't be anymore happier ! This is the second time I purchased a Honda but the first time I did so with this dealership and let me just say that there is no comparison between the first dealership I went to and this one. The staff at Atlantic Honda is very friendly and I really love the fact that they offer to wash your car after each service. Also, just shortly after purchasing my vehicle there was an issue with the remote starter and after speaking to Richard LoBraico the issue was taken care of immediately AND at no charge! PLEASE PLEASE PLEASE believe me when I say that you should buy your vehicle from this place. You will not be disappointed. If I could I would buy another car from this dealership because the vehicle selection there is amazing and the service is incredible. More

They knew exactly what I need!!! :) I just bought an Element 2003 three months ago. And I had a problem with the started. The manager of the dealer Mr. Amaya was so nice and helpful. The I just bought an Element 2003 three months ago. And I had a problem with the started. The manager of the dealer Mr. Amaya was so nice and helpful. They fix my car in one day. I'm so happy with my truck :) they are so nice and I will recommend this dealer to all my friends from now on. More

dedication to customer I recently purchased a 2008 GMC Acadia from this dealer unfortunately it broke down. At that point I called larry who assured me not to worry. Larry d I recently purchased a 2008 GMC Acadia from this dealer unfortunately it broke down. At that point I called larry who assured me not to worry. Larry directed me to speak with Richie, who also assured me not to worry. Rich went out of his way to make sure my vehicle got back to alantic honda and made all necessary repairs to my vehicle!!! Also making sure while my truck was being fixed i still had means of transportation with one of their loaner vehicles. So long story short I needed help and Richie and larry were right there for me!!! Thanks guys you are greatly appreciated! ! More

Pete was extremely helpful and professional! I'm glad I chose Atlentic Honda service when my car had problem. On Thursday when I found my car became choking and the check engine light was on, I I'm glad I chose Atlentic Honda service when my car had problem. On Thursday when I found my car became choking and the check engine light was on, I then went to Atlentic Honda service. Pete checked my car and found that the PCM needed to be replaced and began to order it. When I came back again to take my car on Saturday, the service advisor was off on the day. Pete explained to me everything he did to fix my car and gave me a very fair price. My car is perfact now and I feel I was treated with the utmost respect. Thank you Pete, I received great service and would highly recommend this service to others and definitely will be back again! More

are you servicing or selling? I am not sure if these are real people who have written good reviews; my experience is they are more interested in upselling you on services that are I am not sure if these are real people who have written good reviews; my experience is they are more interested in upselling you on services that are not needed than actually doing what you requested. My last experience they didn't even perform the oil change, even though they were kind enough to put a sticker on my windshield to remind me of my next needed oil change. There time parameters are absurd- an hour to do an oil change, two hours for front brakes. If the mechanics are certified, how could it take that long? it is just a scam to have the service assistant try to recommend unwarranted maintenance. Look at your owners manual- not there suggestions. They don't even care regarding your dissatisfaction, the service manager called me back but was less than enthusiastic about correcting there lack of service. He just wanted to get off the phone. More