2,395 Reviews of Atlantic Honda - Service Center
Service Bernie occasio was very friendly and helpful Answered all my questions about my car And gave me personal attention. I have dealt with him in the Bernie occasio was very friendly and helpful Answered all my questions about my car And gave me personal attention. I have dealt with him in the past And he is a very capable advisor More
Very good Each visit has been very pleasant and everyone has been very helpful. We have purchased 5 vehicles from Atlantic Honda since 2004 and are enjoying our Each visit has been very pleasant and everyone has been very helpful. We have purchased 5 vehicles from Atlantic Honda since 2004 and are enjoying our 2...2017. More
Great service. I was pleased of the performance of Atlantic Honda. Everyone was friendly and the work done on my car was excellent. I recommend this dealership to I was pleased of the performance of Atlantic Honda. Everyone was friendly and the work done on my car was excellent. I recommend this dealership to everyone. More
Great place Alex and the mechanic was excellent they both went over what I was going to need in a few months can not ask for better service then that Alex and the mechanic was excellent they both went over what I was going to need in a few months can not ask for better service then that More
Best customer service for Honda Maintenance Thank you for having such a great customer service representative in Bernie Ocasio. He is kind, caring, honest, knowledgeable. I am so grateful to hi Thank you for having such a great customer service representative in Bernie Ocasio. He is kind, caring, honest, knowledgeable. I am so grateful to him. More
Excellent customer service!! I give honor to my lord Jesus Christ for the experience with Honda as customer was blessed and extremely excellent thanks all the staff their help get I give honor to my lord Jesus Christ for the experience with Honda as customer was blessed and extremely excellent thanks all the staff their help getting my car checked up as was needed in timely manner again thanks to the service department general work done God be you all. More
Installation on new vehicle I was in for a molding installation on my 2017 Civic recently. First, I appreciate the follow-up text messages to confirm my appointment; I am quit I was in for a molding installation on my 2017 Civic recently. First, I appreciate the follow-up text messages to confirm my appointment; I am quite busy at work, and honestly car-related issues are near the bottom of my list of priorities. But for the reminders, I may not have even remember to head in for the service. Second, having breakfast available on a Saturday morning was much appreciated, as it made the process feel like less than of an inconvenience than it may have otherwise. Thirdly, and I suppose the real reason I’m writing this, is that I want to say what a pleasure it was to work with Bernie Ocasio. Pursuant to the paperwork I received, if asked to rate him, he would definitely land in the “excellent” category, getting a score of 100 from me. We reviewed my forms thoroughly upon arrival, and he took the time to address a couple of concerns I had rather than just attempting to hurry up and move on. Considering how busy it was, he certainly could have chosen the latter with good cause, but instead he addressed all of my questions in a polite and professional manner. Once the installation was complete, he called me to let me know as much, but also offered to have the car washed for me before I got back to pick it up. And, about half an hour later, he followed up with me to let me know everything was complete, in case I was under the impression I should wait to arrive. Once I was there, he managed to address and greet me while still helping another customer, and got me finished up as quickly as I could have expected. I certainly have no problem complaining about bad service, but I believe it is equally as important to reward good service with just as much effort. Seeing as this is my first new car, and being that I am a loyal Honda customer, my interaction with him is exactly what would cause me to visit Atlantic Honda first if and when it’s time to switch vehicles. 2017 Honda Civic EX-L More
Fantastic in a really friendly environment. Bernie Ocasio was really friendly and helpful throughout the service of my car. He exceptionally explain every single detail about the needs of my car Bernie Ocasio was really friendly and helpful throughout the service of my car. He exceptionally explain every single detail about the needs of my car. More
Excellent service They helped me figure out why my VTM-4 light was on. Did very good customer service. Did a good job on my oil change. They helped me figure out why my VTM-4 light was on. Did very good customer service. Did a good job on my oil change. More
Best Service Adviser works at Atlantic Honda Just wanted to shine some light on an outstanding employee who works for Atlantic Honda. Bernie Ocasio is the only reason I go to Atlantic Honda. He i Just wanted to shine some light on an outstanding employee who works for Atlantic Honda. Bernie Ocasio is the only reason I go to Atlantic Honda. He is always courteous and knowledgeable; with all customers, seeing him help others the same way he goes above and beyond for me! Definitely a key role to why the service department runs so well! Keep up the great work and thanks for always doing a great job when I need my Accord serviced! More