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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,394 Reviews

2,394 Reviews of Atlantic Honda - Service Center

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October 21, 2018

Great service The staff are friendly and competent here. The waiting area is clean and comfortable. My CRV was serviced and ready to go before I was. 😄 AND, on Sat More

by GeoKav239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave, Bernie Ocasio
Oct 23, 2018 -

Atlantic Honda responded

Thank you for the 5 star review. We appreciate you taking the time to share feedback. We're happy to know you appreciated our amenities while waiting for your CRV to be serviced. Please reach out if you need anything else!

October 12, 2018

Best service Department This is the best dealer to use. I purchased my car at Huntington Honda sold me a car with bad engine. Since I live close to Atlantic Honda diagnoised More

by Katies2angels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Ocasio
Oct 15, 2018 -

Atlantic Honda responded

We are very happy to hear that you have had such positive experiences while working with our team! Thank you for sharing this kind feedback, and for choosing Atlantic Honda!

October 09, 2018

Took too long! I had an appointment for an oil change at 10,30 am on Sat 10/7. I brought my car in on time and was told it would be an hour but it was not finished More

by LindaP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed above
Oct 24, 2018 -

Atlantic Honda responded

We are sorry for any inconvenient wait times you have experienced while servicing your vehicle with us. We will use this feedback to improve, and hope this will not limit you from returning the next time you are in need. If you would like to speak any further about your experience, please reach out to our Service Manager at cmarino@aagny.net.

October 09, 2018

Excellent Car Dealership Atlantic Honda has never let me down when it comes to servicing my vehicles.They offer prompt service,honest evaluations of car and terrific staff to More

by Nestor73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Hernandez ,Erica Granados
Oct 10, 2018 -

Atlantic Honda responded

Thank you for the review! We are so pleased to hear that you always have a great experience with us and we look forward to continuing to work with you. Thank you for your business and your thoughtful recommendation.

October 08, 2018

Good service but you have to go there when they are not busy. They remind you of things that should be routinely done to maintain the car . I have to say they a More

by Raddoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
Oct 09, 2018 -

Atlantic Honda responded

Thank you for this five-star feedback! We're glad you have experienced such great service while working with us, and we invite you to reach out if there is ever anything more we can do for you.

October 01, 2018

Worst service visit of my life. Waited about 2.5 hours to get an oil change and tire rotation. The best was they failed to inform me the car was ready. More

by Keith4486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgot the name
Oct 15, 2018 -

Atlantic Honda responded

We are very sorry to read this feedback, and for any shortcomings you feel you faced while working with our team. We are currently working to improve wait times, but if there is anything we can do to ensure your satisfaction moving forward, please contact cmarino@aagny.net. We hope to speak with you soon.

September 29, 2018

Atlantic Honda Service Dept. Is One of A Kind (Must Read) I’m considering purchasing a another Honda after purchasing recently purchasing a new 2017 CR-V with over $8,000 worth of accessories. I’ve been comin More

by JordanGeneral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Brennan/ Service Tech/ Service Manager
September 10, 2018

Excellent Service Service advisor Mr. Ocasio, was courteous, and professional. He explained everything needed. The wait wasn't long. I felt my car received the best se More

by Jewett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
September 03, 2018

Thanks guys! Abdel was great at helping me understand all the terms and conditions for both leasing and financing during my process in October/2017. He was so pati More

by Beba23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris the lady at reception/service. , Abdel Nsour
August 30, 2018

waste Of time Had an appt but still had to wait over 2 hours and then when the car was ready I had wait another 15 to get my keys. No respect for my time More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Atlantic Honda responded

We apologize for the wait. We realize your time is valuable so we will certainly look into this situation and try to expedite our processes.

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