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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,393 Reviews

2,393 Reviews of Atlantic Honda - Service Center

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November 28, 2018

Very professional Service Advisor Bernie Ocasio was very helpful and professional..The waiting area was very clean and comfortable. Would definitely recommend Atlantic More

by Rose500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
Nov 30, 2018 -

Atlantic Honda responded

We're happy to hear how helpful and attentive our team was in your experience, Rose! Thank you for sharing this wonderful review.

November 27, 2018

Service review David is the absolute best His service to me was invaluable Your rates however are quite high Perhaps rethink what you charge customers Service More

by Mrnnala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Alessi
Nov 28, 2018 -

Atlantic Honda responded

Thank you for the honest feedback on our service and pricing. We are happy to read you enjoyed working with David and Rick!

November 27, 2018

Great service but inconsiderate neighbor My service experience is generally pleasant, but the dealership has ignored an ongoing noise complaint from me regarding their security system. Th More

by Giwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Alessi
Nov 29, 2018 -

Atlantic Honda responded

To my valued neighbors, I had received your letter a couple of months ago. As promised on the voicemail that I left for you, I personally walked to the back corner of the parking lot with the security company on the phone while running the test. The test was turned up on their end for some reason. We lowered the decimals on the value control from a setting of +12 to -8. This is their lowest setting. We adjusted this after you expressed your discomfort last year. I always care and do my best to keep my friendly neighbors happy and have cared for over the last ten years while running Atlantic Honda.

November 26, 2018

Excellent I went in to get my airbag recall done. Everyone there was so helpful especially my advisor he helped me understand the importance of getting it done More

by Cenia123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
Nov 28, 2018 -

Atlantic Honda responded

Thank you for the kind words on our service team. We are happy to read that your visit was efficient and we look forward to working with you again on future servicing needs!

November 24, 2018

Bad Battery I had to have my 2018 Honda jumped . Jessie was very accomandating . She told me to come in as soon as possible. They took me right away and they told More

by Trishl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Brennan, Terrell Carpenter
Nov 26, 2018 -

Atlantic Honda responded

Thank you for the 5 star review. We strive to provide prompt and professional service, and we're pleased to know this was reflected in the replacement of your battery. Should you need anything else, please reach out!

November 24, 2018

Cashier delay When picking up my car I was next in line. There were two cashiers at the front window. The first cashier was tending to the couple billing them out a More

by NYLATINO1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Nov 26, 2018 -

Atlantic Honda responded

We appreciate you taking the time to share feedback. While we're pleased to know your initial experience with us was welcoming, we do apologize if the quality of service when cashing out did not meet your expectations. Please reach out if you need anything else!

November 24, 2018

Oil change Great staff, very helpful. Every question I had, he made sure I understood what my Car needed. Great experience every time I need my car serviced. More

by YesseniaD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
Nov 26, 2018 -

Atlantic Honda responded

Thank you for the 5 star review. We're pleased to know we were able to answer all your questions regarding your car's repair. Should you need anything else, please reach out!

November 23, 2018

Satisfied I was really happy with the service I received at Atlantic Honda. I definitely will recommend others to go based on my experience. Thank you! More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Ocasio
Nov 26, 2018 -

Atlantic Honda responded

Mac, thank you for taking the time to share feedback and to recommend our service to future customers. We're pleased to know you were happy with your experience. Please reach out if you need anything else!

November 23, 2018

Great service Chris and team provided great service as per usual. I always rely on them for my car service. They provide very quick and thorough service! More

by Brent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Marino
Nov 26, 2018 -

Atlantic Honda responded

Brent, thank you for the 5 star review. We appreciate your kind words and feedback, and we're pleased to know you received the prompt and outstanding service we strive to provide. Should you need anything else, please reach out!

November 22, 2018

Recall service I was very happy with the service for the recall that I had to bring my car in for All the staff was friendly and helpful More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Atlantic Honda responded

Thank you for the 5 star review. We're happy to know you were satisfied with the work done to fix the recall on your vehicle. Please reach out if you need anything else!

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