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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,395 Reviews

2,395 Reviews of Atlantic Honda - Service Center

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December 24, 2018

Service Review Professional, friendly, and competent service from my Advisor Bernie Ocasio. Service waiting room is excellent. When I call for service appointment, t More

by Alhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Shapiro, Bernie Ocasio
Dec 27, 2018 -

Atlantic Honda responded

Thank you for sharing this five-star feedback of your experience! We're glad you received such great service from our team. Take care!

December 22, 2018

Pleasant Knowlable and dependable service. Wonderful helpful service dept. Willing to go out of their way to help you. No task is to small to accomadate you More

by Jfig3006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2018 -

Atlantic Honda responded

We're pleased to read that you had such a positive experience while working with us! We hope all is well and look forward to working with you again in the future.

December 18, 2018

Service and Sales Service department very efficient. Alex and Liz very helpful when handling my questions and work on my car. Sales department and preowned department More

by Kodaluna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Atlantic Honda responded

Thank you for the 5 star review. We strive to provide professional and efficient service, and we're pleased to know this was reflected in your experience. We look forward to helping you with the purchase of your next Odyssey, and hope you'll reach out if you need anything else!

December 18, 2018

good service Kris Hernandez since I bought my car back in 2015 she is always there for me she is courteous and when I call she is always available to any concern a More

by Johanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris hernandez
Dec 19, 2018 -

Atlantic Honda responded

Thank you for taking the time to share feedback. We strive to provide professional, attentive, and courteous service, and we're pleased to know this continues to be reflected in your experience. Please reach out if you need anything else!

December 15, 2018

Pleasant Scheduled for early 7:30AM Oil change drop off my car and took a seat inside the lobby, had a free cup of coffee and with in about an hour and half m More

by Jrod0929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Dec 15, 2018 -

Atlantic Honda responded

we appreciate your business and are very happy you were completely satisfied we look forward to your next visit

December 15, 2018

Don’t waste your time 2 hours wait for an oil change! Clerk not a mechanic told me that I needed filters. And the were off not on the vehicle ! More

by Joann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kris hernandez
Jan 04, 2019 -

Atlantic Honda responded

Joann, we are very sorry to read this feedback, and for any inconvenient wait time you may have experienced with us recently. We hope to have an opportunity to make this right, and we invite you to contact sstrauch@aagny.net at your earliest convenience.

December 15, 2018

Ripped off I brought my car in for an oil change and was giving a brochure with no prices and told my Car needed these fluid changes. I was there for 2 hours and More

by Screwedover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick, probably will get a raise after this review.
Jan 04, 2019 -

Atlantic Honda responded

We are very sorry to read of your dissatisfaction. Our prices are fairly standard for the labor we provide, and we invite you to contact sstrauch@aagny.net at your earliest convenience to discuss your experience in greater detail.

December 13, 2018

Great service! Positive service experience. Alex was super helpful and mechanic Peter was knowledgeable, fast and efficient! Thank you for making a trip for servic More

by Dluvbug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter moschelli - technician
Dec 14, 2018 -

Atlantic Honda responded

Thank you for the kind words on our service team! We hope to work with you again the next time you are in need.

December 13, 2018

Tire problem I had an issue with one of my tires, Kris was able to take me in without an appointment and help me get back on the road, Best in Class Service More

by Snaps01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Hernandez
Dec 14, 2018 -

Atlantic Honda responded

Thank you for the kind words on your experience with our service team. We hope to work with you again if you're in need!

December 13, 2018

Excellent and very helpful The service individual who checked me in and kept me updated, Nicholas, was very nice and helpful. Unfortunately, I do not remember his last name. Exc More

by Roseamber11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
Dec 14, 2018 -

Atlantic Honda responded

Thanks for the positive review on our service center! We appreciate the support.

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