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2,241 Reviews of Atlantic Honda - Service Center
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October 27, 2017
Love my Honda. Service area for waiting customers is clean and comfortable. The staff is helpful. When waiting the estimated time is usually close. I would recommend Service area for waiting customers is clean and comfortable. The staff is helpful. When waiting the estimated time is usually close. I would recommend this service department. More
by My Honda
Employees Worked With
David Schweitzer
October 26, 2017
Great service! Love coming to this dealership! Everyone is super helpful and friendly!! Haven’t had a bad experience yet! Thanks to everyone here for so many pleasan Love coming to this dealership! Everyone is super helpful and friendly!! Haven’t had a bad experience yet! Thanks to everyone here for so many pleasant experiences!! Definitely recommend! More
by Asuesser1
Employees Worked With
Kris Hernandez, Joanne Lloyd
October 24, 2017
Car inspection Called for an appointment. Given one within the hour. Was in and out of service departments within an hour. Service advisor was caring and concerned. Called for an appointment. Given one within the hour. Was in and out of service departments within an hour. Service advisor was caring and concerned. Answered all my questions about future maintenance needed on the car. More
by Herb546
Employees Worked With
David Schweitzer/ Service advisor
October 21, 2017
Quick and efficient Went for oil change. Needed filters, tire rotation. Informed of other service needed by next visit, but not “pushed” into completion for current visit Went for oil change. Needed filters, tire rotation. Informed of other service needed by next visit, but not “pushed” into completion for current visit. Like being informed but not coerced. Never feel pressured at this dealership. Overall good service. More
by Rox13
Employees Worked With
Alexis Napoli, Bernie Ocasio
October 19, 2017
Honda I came in for just an oil change . The rep was very nice. She also told me about my free oil changes I had accrued , which no other rep had told me . I came in for just an oil change . The rep was very nice. She also told me about my free oil changes I had accrued , which no other rep had told me . Was a blessing in disguise . Was having a ruff day so the courteous service definitely was a relief . The mechanics always make me feel secure about my purchase when I leave . I don’t know about cars much, but their informative updates on what my car needs definitely makes me feel safe . More
by Cmb26
Employees Worked With
Erica Granados
October 15, 2017
Awesome!!! I can not believe I was at a ‘garage’ to get an oil change!!! This place is just unbelievable!! !!! Pull right in and right away the staff is there to I can not believe I was at a ‘garage’ to get an oil change!!! This place is just unbelievable!! !!! Pull right in and right away the staff is there to greet you and take care of our vehicle. We met Alex Tinnirello - our service advisor- and it was like being treated as a family member!! Super Nice and Super Genuine Nice Person!! Thank you Alex!! I waited approximately 40 minutes for my vehicle in which time I had a cup of hot chocolate and a very nice conversation and manicure with the nicest manicurist Ever!! Not 10 minutes later Alex comes to me to explain all that was done to my vehicle AND the car was washed and waiting for me right outside the door. Literally!!! Oh My Goodness what a Fantastic Experience.... Thank You, Thank You Thank You. Atlantic Honda!!! More
by raybette1
Employees Worked With
October 14, 2017
Superb Service Bernie is an outstanding service advisor. Very helpful. Knowledgeable. Fast with his service while focusing on quality and ensuring his customers’ iss Bernie is an outstanding service advisor. Very helpful. Knowledgeable. Fast with his service while focusing on quality and ensuring his customers’ issues are thoroughly handled. This has been my experience with him. I only deal with him. The atmosphere of the dealership is also pleasant, very friendly, clean, and confortable. Tvs. Nice couches all over the place. Free massages. Bagels. I enjoy visiting them when my car needs servicing. More
by Osa Odigie
Employees Worked With
Bernie Ocasio
October 07, 2017
Great experience! My wife loved the waiting room. Great Wifi. Oil change and tire rotation took one hour. They even washed the car. That's how you earn loyalty. Job My wife loved the waiting room. Great Wifi. Oil change and tire rotation took one hour. They even washed the car. That's how you earn loyalty. Job well done. More
by CrazyforHonda!
Employees Worked With
Bernie Ocasio
October 06, 2017
A Well Oiled Operation Bernie Ocasio, Service Writer at Atlantic Honda was a complete and total professional during my visit. This gentleman addressed all of my concerns bef Bernie Ocasio, Service Writer at Atlantic Honda was a complete and total professional during my visit. This gentleman addressed all of my concerns before having my vehicle serviced and followed up with me on the phone with the recommendations from the service technician. He clearly explained all of my options to me. Bernie couldn't do enough for me and made me feel like we were life long friends. Went to pick-up the car on Sunday and Rich Lobraico who happened to be at the podium went out of his way to make sure all of my concerns were met and that I was completely satisfied before leaving. I will not bring my car anywhere else to have it serviced. Awesome operation! Thank you both Bernie and Rich!! More
by Chris M
Employees Worked With
Richie Lobraico, Bernie Ocasio
October 06, 2017
Unnecessary soliciting of services I was disappointed in the service I received from Atlanta Honda. I brought my car in for battery Sensor recall. I also had them change the oil. They c I was disappointed in the service I received from Atlanta Honda. I brought my car in for battery Sensor recall. I also had them change the oil. They called me back and told me I needed to have my tires rotated. At first I thought they were mistaken. I Explain to them they may have gotten the wrong car They insisted that my tires need to be rotated. However I just purchased 4 brand new tires for that vehicle a month ago.( less then 1000 miles on them) Then they proceeded to ask if I purchased the tires through Honda. That should not make a difference. However they really did not look at the car and I felt I was being scammed. I would not bring my car back there for service again. It's a shame that you would really try to take advantage of your customers. I own two Honda's currently. And I previously had another Honda. Honda makes a great vehicle. However Atlantic Honda really disappointed me. More
by More money service department
Employees Worked With
Unknown
