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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,151 Reviews

2,151 Reviews of Atlantic Honda - Service Center

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January 08, 2019

Very good team they have good attention Service advisor Bernie was extremely friendly and knowledgeable. I highly recommend him to anyone. Overall my experience at Honda was great thanks y More

by SulmaM_2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Andrews-Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Venegas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathalie Gomez, sania, Kennya Gomez y David tech, Juan Nunez, Bernie Ocasio, Tajmel Reid-Jacobs, Yesenia Bullock, Reynaldo Rodriguez
Jan 10, 2019 -

Atlantic Honda responded

Thank you for taking the time to share this incredibly generous review and recommendation. We will be sure to pass your compliments along to Bernie, and we invite you to reach out if there is ever anything more you might need.

January 07, 2019

Bad experience Came in for an oil change and tried to upsell me everything including a tire rotation two weeks after i had all four tires changed. Told me the tread More

by Zagri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessie
Jan 24, 2019 -

Atlantic Honda responded

Zagri, we're deeply sorry to know you weren't satisfied with your experience. We strive to provide outstanding service, and we apologize if your oil change and did not meet your expectations. Please reach out to our Service Manager at cmarino@aagny.net at your earliest convenience to discuss this further.

January 06, 2019

Great customer service Great customer service. I told Bernie I needed my car back by 11:15 and he made it happen without having to remind him. In fact he checked in with me More

by Jacm1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
Jan 07, 2019 -

Atlantic Honda responded

Thanks for sharing this wonderful feedback! We're happy to read that you felt our service was attentive, and we hope you will consider reaching out again the next time you might be in need.

January 06, 2019

Always Awesome Anytime I come for service my appointment runs smooth. Everyone is always kind and professional. Same goes for the leasing department, always a pleasu More

by Ginamich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia (5stars as well), Rick Alessi, Dave Shapiro
Jan 07, 2019 -

Atlantic Honda responded

It is great to read how pleased you have been with our service, Gina! Thank you for this wonderful feedback, and please let us know if we can ever do anything more for you.

January 04, 2019

Service Thank you Alicia for handling my service appointment, questions, and follow up. Your look back to July reminded me I did change the battery prior visi More

by Marie63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia
Jan 07, 2019 -

Atlantic Honda responded

We very much appreciate this very generous feedback, Marie! Thank you for choosing Atlantic Honda, and please don't hesitate to let us know if you ever need anything else.

January 03, 2019

Everything went smoothly and everyone was courteous and effi My experience at Honda has been far more pleasant and helpful than any other dealer experience in the past. I was given complete courteousy from begi More

by Tings98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Nsour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Alessi, Dave Shapiro, Richie Lobraico, Bernie Ocasio, Abdel Nsour
Jan 03, 2019 -

Atlantic Honda responded

Thanks for taking the time to share this great feedback! We're glad you've had such positive experiences while working with us.

January 03, 2019

Best Dealership Ever ! Everyone at Atlantic Honda is courteous, helpful and informative. They make me fell like family, and I always have a positive experience there. The qu More

by Mary M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David S.
Jan 07, 2019 -

Atlantic Honda responded

Mary, thank you for the feedback! It was a pleasure working with you, and we hope to have the opportunity to do so again in the future.

January 03, 2019

Chaos before Christmas My car was having major problems on Christmas Eve, whole dashboard lit up and I could only drive 15 mph. Brought my car in the day after Christmas, of More

by Katikat1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Hernandez
Jan 07, 2019 -

Atlantic Honda responded

It is wonderful to read that you are so pleased with our service. We aim to provide five-star experiences, and are glad yours reflected that. If you ever need anything else moving forward, please do not hesitate to let us know.

January 02, 2019

EXCELLENT I enjoy the atmosphere & the employees. I live in Brooklyn but I always make the hr trip. I would recommend your service to my friends. More

by Titotitotito77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde Ward, Chris Marino
Jan 03, 2019 -

Atlantic Honda responded

Tito, thank you for the great review! We are happy to have your recommendation, and hope to have the opportunity to work with you further in the future.

January 02, 2019

Brake recall on HRV Made the appt for early on a Saturday morning and tho originally told it would be a 3-4 hour appt. the car was ready and the job completed in 90 minut More

by Cathybake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms hernandez
Jan 03, 2019 -

Atlantic Honda responded

Cathy, thank you for taking the time to share this very generous review. We were happy to help, and we invite you to give us a call if there is ever anything more you might need.

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