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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,151 Reviews

2,151 Reviews of Atlantic Honda - Service Center

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January 15, 2019

Friendly service Welcoming atmosphere - friendly staff! John Marshall is knowledgeable and wants his customers to be perfectly satisfied. Service team is attentive a More

by Bayport157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

Atlantic Honda responded

Thank you for the kind words on our team! We look forward to working with you for many more years to come.

January 15, 2019

Oil Chnge and Tire Rotation I had an 11am appointment for an oil change and to get my sunroof recalibrated. When I got there at 10:58am I was told they were to busy to recalibrat More

by DanaDe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2019 -

Atlantic Honda responded

We are very sorry to be reading this feedback, and for any frustrations that you faced as a result of the service we provided. If you would like to discuss this any further, please contact sstrauch@aagny.net.

January 13, 2019

Always have a great experience Everyone at Atlantic Honda’ was super sweet. I’ve never experienced any negative. I mad an appointment to get an oil change, I waited a little lo More

by Dawncor74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Andrews-Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2019 -

Atlantic Honda responded

Thank you for the honest feedback from your recent experience with us. We are happy to read that you enjoyed our team, and working with us. We hope we will be able to get you in and out quicker next time!

January 13, 2019

Standard maintenance service The guy at the counter was very helpful and was able to get me in and out of the dealership rather quickly. Great experience would definitely come bac More

by Anthony1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Strauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Byrne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rauly Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Alessi, Dave Shapiro, Richie Lobraico, Bernie Ocasio, James Wilson
Jan 14, 2019 -

Atlantic Honda responded

Thank you for the awesome review!

January 13, 2019

Got an ok deal Honda so that's good, this was my third lease with them and I liked the car so much I financed it and as I think I got an okay deal considering my cre More

by CivicKeeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gian Castillo
Jan 14, 2019 -

Atlantic Honda responded

Thank you for the patronage! We look forward to continue working with you for many more years to come.

January 10, 2019

Service advisor David Schweitzer was amazing Outstanding professional support and service from David Scheitzer and the BayShore Honda Team! Couldn’t have been treated any better. Will continue to More

by Bayshorehonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
Jan 14, 2019 -

Atlantic Honda responded

Thank you for the great feedback, it means a lot to us!

January 10, 2019

If I could give zero stars I would have. Their service department is the worst service department in America! I've been there twice because it is conveniently located near my job. Both times More

by Hondaguy4486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave schweitzer
Jan 25, 2019 -

Atlantic Honda responded

We are sorry to read that your recent visits were not the best. We work hard to provide consistent top-notch service and we apologize if we did not deliver. Please contact sstrauch@aagny.net at your earliest convenience to discuss.

January 10, 2019

Excellent service I was helped by David at the service center and he made it his priority to give my Honda and myself the best and most efficient service! Their waiting More

by KS.MURILLO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schweitzer, Rick Alessi
Jan 14, 2019 -

Atlantic Honda responded

Thank you for the very kind review! We are happy to read that you enjoyed working with us and spending time in our waiting area.

January 10, 2019

Car inspection Was satisfied with service, but not price. Although Nick said he would "throw in" tire rotation, which he did not do. The price of labor is WAY too More

by Tbay 215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 14, 2019 -

Atlantic Honda responded

Thank you for the honest feedback. We are happy to read that you enjoyed our service, but not the pricing. We will be sure to review these comments with management to ensure our clients are being charged a fair amount.

January 08, 2019

Oil change and recall repair The service was prompt as scheduled and expeditious. The staff couldn’t be more friendly and professional. I was particularly impressed by the comfor More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Atlantic Honda responded

Patrick, thank you for the feedback on our high level of service and customer care. We are so happy to read that you can count on us for a efficient oil change and a delicious cup of coffee :) We look forward to working with you again the next time you are in need.

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