2,151 Reviews of Atlantic Honda - Service Center
Clean, comfortable environment to wait for service The environment couldn't be more comfortable, clean, convenient. However, after the oil change, they forgot to reset the indicator on my dashboard. My The environment couldn't be more comfortable, clean, convenient. However, after the oil change, they forgot to reset the indicator on my dashboard. My husband couldn't figure out how to get rid of the oil indicator and get back to the setting we had before the service. (he never read the manual) So I did it in a few steps. (I read the manual). Also, they forgot to tell me that they had removed my paired phone during the service (why did they do that?) and when I got a phone call later that day, I had to reach for my phone in my purse (not hands free!). Later I had to pair the phone to the car. Annoying! More
Customer Service Excellence To start the convince of the automatic Pull up service doors. Comfortable waiting room Knowledgeable Service Rep.s Cashiers are very helpful and pat To start the convince of the automatic Pull up service doors. Comfortable waiting room Knowledgeable Service Rep.s Cashiers are very helpful and patient State of the art facility. Friendly staff More
Concerned for my safety I arrived on Saturday just before closing with a nail in my sidewall of the tire Chris Marino assessed the situation and immediately told me that it I arrived on Saturday just before closing with a nail in my sidewall of the tire Chris Marino assessed the situation and immediately told me that it needed to be replaced right away they wouldn't let me leave without replacing the tire. My safety was of most importance to them. He it immediately sent me to Kris Hernandez the service advisor and they check to see if the tire was in stock. They quickly replaced my tire after closing which was actually covered under my tire warranty. More
Very good I alway come here for all of my service everyone is very helpful, friendly and nice. The waiting Area is comfortable and clean. And they were done wh I alway come here for all of my service everyone is very helpful, friendly and nice. The waiting Area is comfortable and clean. And they were done when they told me More
Worst experience ever I brought my car in to fix a recall. Took over 5 hours and still not fixed! Plus they threw all my CDs on the floor and parked somewhere in the lot an I brought my car in to fix a recall. Took over 5 hours and still not fixed! Plus they threw all my CDs on the floor and parked somewhere in the lot and I had to walk to it in the pouring rain meanwhile others had curbside drop off! And they lost my car twice! Kept moving it between both garages! I lost a days pay to get it fixed and seconds after leaving the lot the light still came back on! Now I have no side and passenger air bags! I emailed and texted the dealership and not only did they spell my name wrong but I got the run around answer as if I was contacting a robot. NEVER going back there ever again! More
Love love love Highly recommend this dealership the manager Rick is the best guy ever! Katelyn in accounting is amazing and such a sweetheart! Over at service Nick a Highly recommend this dealership the manager Rick is the best guy ever! Katelyn in accounting is amazing and such a sweetheart! Over at service Nick and Dave are great guys that help you with anything you need! Highly recommend to everyone !! More
Quick service Went in for a recall issue. Quick and professional. Would recommend. Will use them in the future when need be. Wait was shorter than expected Went in for a recall issue. Quick and professional. Would recommend. Will use them in the future when need be. Wait was shorter than expected More
They help me service my vehicle i I was unable to schedule an appointment as I work two jobs and was sick. They helped fit me in according to my schedule. They serviced my vehicle quic I was unable to schedule an appointment as I work two jobs and was sick. They helped fit me in according to my schedule. They serviced my vehicle quickly and courtisly. David from service was a great help. More
Punctual, productive, and pleasant. Bernie Ocasio is the man. Dropped off my 2017 Pilot for scheduled maintenance. Mr Ocasio made it happen seamlessly. The short wait in the service loun Bernie Ocasio is the man. Dropped off my 2017 Pilot for scheduled maintenance. Mr Ocasio made it happen seamlessly. The short wait in the service lounge was warm and pleasant. More
Happy with my service I would definately recommend this dealership to my family and friends. Thank you for all your hard work atlantic honda. Since I got my honda civic I h I would definately recommend this dealership to my family and friends. Thank you for all your hard work atlantic honda. Since I got my honda civic I have always taken my car to your place and I have no complaints. More