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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,151 Reviews

2,151 Reviews of Atlantic Honda - Service Center

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January 21, 2019

Clean, comfortable environment to wait for service The environment couldn't be more comfortable, clean, convenient. However, after the oil change, they forgot to reset the indicator on my dashboard. My More

by cvan77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Marino
Jan 23, 2019 -

Atlantic Honda responded

Thank you for taking the time to share feedback as it helps us improve for future customers. While we're happy to know you enjoyed the overall atmosphere, we do apologize for any inconvenience that might've been caused due to your indicator not being reset and phone being unpaired from the vehicle. Should you need anything in the future, please reach out!

January 20, 2019

Customer Service Excellence To start the convince of the automatic Pull up service doors. Comfortable waiting room Knowledgeable Service Rep.s Cashiers are very helpful and pat More

by Silverbullet9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Hernandez , Bernie Ocasio
Jan 21, 2019 -

Atlantic Honda responded

Thank you for the excellent review. We are pleased to hear that you had a great experience and we look forward to handling all of your future sales and service needs. Thank you for your business!

January 19, 2019

Concerned for my safety I arrived on Saturday just before closing with a nail in my sidewall of the tire Chris Marino assessed the situation and immediately told me that it More

by MichelleG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Hernandez and Chris Marino - Service
Jan 21, 2019 -

Atlantic Honda responded

Thank you for coming to us with your tire, Michelle. Having a great staff that is efficient and knowledgeable is why we are here. Please let us know if we can assist you with anything else!

January 19, 2019

Very good I alway come here for all of my service everyone is very helpful, friendly and nice. The waiting Area is comfortable and clean. And they were done wh More

by Herman17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
Jan 21, 2019 -

Atlantic Honda responded

Thank you for taking the time to tell us about your experience. We appreciate your business and hope for the opportunity to work with you again!

January 18, 2019

Worst experience ever I brought my car in to fix a recall. Took over 5 hours and still not fixed! Plus they threw all my CDs on the floor and parked somewhere in the lot an More

by Spooky52780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I didn't deal with any of the above people. I'm going to a different dealership now!
Feb 07, 2019 -

Atlantic Honda responded

We are incredibly sorry to read about your dissatisfaction, and for any inconvenience the wait time during your recent experienced may have caused. We understand your concerns, and hope to have an opportunity to make this right before losing your valued patronage. Please contact sstrauch@aagny.net at your earliest convenience to discuss.

January 18, 2019

Love love love Highly recommend this dealership the manager Rick is the best guy ever! Katelyn in accounting is amazing and such a sweetheart! Over at service Nick a More

by ashleycausey21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn, Dave and nick, Rick Alessi
Jan 21, 2019 -

Atlantic Honda responded

We appreciate your glowing recommendation, Ashley. Having a reliable dealership is essential and that is why we are here for our customers. Please reach out if we can help you with in the future!

January 18, 2019

Quick service Went in for a recall issue. Quick and professional. Would recommend. Will use them in the future when need be. Wait was shorter than expected More

by Cardilloluigi6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Juan Nunez, Abdel Nsour, Chris Marino
Jan 21, 2019 -

Atlantic Honda responded

We look forward to helping you in the future. Taking care of problems in an efficient manor is important to us. Thank you for your recommendation!

January 17, 2019

They help me service my vehicle i I was unable to schedule an appointment as I work two jobs and was sick. They helped fit me in according to my schedule. They serviced my vehicle quic More

by Marie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David at the intake and I dont know the techs name, Chris Marino
Jan 17, 2019 -

Atlantic Honda responded

THANK YOU FOR SERVICING YOUR HONDA AT ATLANTIC HONDA WE VALUE YOUR FEEDBACK AS IT ALLOWS US TO CONTINUE TO IMPROVE THE GUEST EXPERIENCE CHRISTOPHER MARINO SERVICE MANAGER ATLANTIC HONDA 1391 SUNRISE HIGHWAY BAY SHORE NY 11706 631-665-0121 EXT 302 CMARINO@AAGNY.NET

January 16, 2019

Punctual, productive, and pleasant. Bernie Ocasio is the man. Dropped off my 2017 Pilot for scheduled maintenance. Mr Ocasio made it happen seamlessly. The short wait in the service loun More

by efigueroa5010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
Jan 16, 2019 -

Atlantic Honda responded

Thank you for the kind words on your experience with Bernie in the Service Department. We thank you for the kind words and look forward to working with you again the next time you are in need!

January 15, 2019

Happy with my service I would definately recommend this dealership to my family and friends. Thank you for all your hard work atlantic honda. Since I got my honda civic I h More

by Cepparo1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Ocasio
Jan 16, 2019 -

Atlantic Honda responded

Thank you for the kind words on our service center! We wish you all the best on the road.

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