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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,151 Reviews

2,151 Reviews of Atlantic Honda - Service Center

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February 09, 2019

Exceptional Service Your team went the extra mile with my car to make sure the problem was fixed. Truly acted like it was their own car. I was very impressed since last t More

by Hondagirl123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Atlantic Honda responded

Thank you for the 5-star review. We're happy to know we were able to go above and beyond to fix the problem with your vehicle. Please reach out if you need anything else!

February 09, 2019

Trustworthy dealership I have the new Honda Insight 2019. I have not had a new car in over 30 years. When I first went in for my oil change I was very nervous. I was afraid More

by medadm1256@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not good with names, sorry
Feb 11, 2019 -

Atlantic Honda responded

Thank you for the 5-star review. We're happy to know we were able to put your mind at ease throughout your service appointments as we strive to provide consistent and exceptional service. Please reach out if you need anything else!

February 09, 2019

Service I am a long term customer of Atlantic Honda having leased multiple vehicles and the vehicle I currently have I purchased I have bringing my cars for More

by Viceyr05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The women’s name I believe was Chris
Mar 14, 2019 -

Atlantic Honda responded

We are incredibly sorry to read of your disappointment. If there is anything we can do to make this right before losing your valued patronage, please contact sstrauch@aagny.net .

February 08, 2019

Fast and easy The recalled part was replace in a timely manner ,the staff was courteous and helpful. the waiting room was bright and comfortable this made for a p More

by Nikkismom16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Marino
Feb 11, 2019 -

Atlantic Honda responded

Thank you for the 5-star review. We aim to provide prompt, professional, and attentive service, and we're pleased to know this was reflected during the replacement of the recalled part. Should you need anything else, please reach out!

February 08, 2019

Exellent Service Manager Liz I went to Atlantic Honda today an hour before the service closes and Service mgr. Liz Murphy helped me out and took me in right away and fixed the pro More

by Ozzy72
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Lobraico
Feb 11, 2019 -

Atlantic Honda responded

Thank you for the 5-star review and recommendation. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for professional, accommodating, and knowledgeable service were reflected in your experience. Please reach out if you need anything else in the future!

February 07, 2019

Great Services they promised they would have if and when my car needed servicing was actually available i.e. nail salon. When purchasing my vehicle Angel w More

by Honda17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Atlantic Honda responded

Thank you for the 5-star review and recommendation. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for professional and attentive service were reflected in your experience, especially in your enjoyment of the nail salon during your recent appointment. Should you need anything else, please reach out!

February 06, 2019

Quick and friendly The service that was provided at your location was quick & friendly and the sales service person did not try to upsell me on anyting. He went over ite More

by Cmaher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Marino
Feb 07, 2019 -

Atlantic Honda responded

Thanks for the great review! We invite you to reach out further if there is ever anything else we can help you with.

February 06, 2019

Why bother making an appointment This is the 4th or 5th time I've used this service department for basic oil changes. I don't know why I bother making an appointment. It always takes More

by Lapplebaum30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alecia
Feb 22, 2019 -

Atlantic Honda responded

We're deeply sorry to know you weren't satisfied with your experience. We strive to provide prompt and thorough service, and we apologize for any inconvenience that might've been caused due to longer wait times for your oil change. Please reach out to our Service Manager at cmarino@aagny.net at your earliest convenience to discuss this further.

February 06, 2019

Caring They take there time in explaining what's wrong with the vehicle, and things that are not necessary (or) may need in the future. They don't rush you o More

by Mscastro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Ocasio, Chris Marino
Feb 07, 2019 -

Atlantic Honda responded

We're glad you are so pleased with the service you have received! Thank you for trusting our team with getting the job done right!

February 05, 2019

Promoter Working with Bernie Ocasio is a huge pleasure. He is very Professional and Efficient. Every time I come to Atlantic Honda, I would lways look for Bern More

by Raa1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Ocasio
Feb 07, 2019 -

Atlantic Honda responded

Thank you for the wonderful words! We will be sure to share your compliments with Bernie, and appreciate the recommendation.

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