Atlantic Honda

I don't know why this place has so many bad reviews. I went there and had no problems. I thought it was a great place. I got a good deal on my Accord from Atlantic and I love it. I can't understand why so went there and had no problems. I thought it was a great place. I got a good deal on my Accord from Atlantic and I love it. I can't understand why so many people had difficulty. I walked in and walked out with a car like an hour later... - Brian More

Walked into the dealer with one of their ads. The ad stated "lease a 2010 Honda Accord LXP for 174.00/mo. $0 money down except, taxes, tags, fees totaling 1,375. I asked for sign and drive deal working stated "lease a 2010 Honda Accord LXP for 174.00/mo. $0 money down except, taxes, tags, fees totaling 1,375. I asked for sign and drive deal working the upfront money into my monthly payment. However I would pay the tags (DMV fees up front) This should have made the payment 227.00 per month. Breakdown Taxes - 174 per month X 36 months = 6,264.00. The tax at 8.625% equals - 540.27 or 15 dollars per month. New Total = 189 per month. Fees - 1,375 rolled into 36 payments = 38.00 New total = 227.00 per month. The quote I received - 298.00 per month (71.00 MORE THAN THE AD PRICE) When I test drove the car (even though I told them 7 times I didn't need to because I drove it 2x already) I explaned to my sales rep (Ali) I did not want to play the typical games, he assured me his dealership was different and that i would get the ad price. I showed the ad and asked for nothing more than what was stated in the ad. Same as breakdown above. We picked out a car and he went to work the numbers. While I was there, the sales manager called a meeting and EVERY sales rep left the floor. With customers, including myself sitting there. After their meeting Ali, came back with a price of 298.00. Ha ha. Ok, so I understand this is business, I will play the game. I ask can you please show me the breakdown on how you came to that price. He calls the sales manager over who was INCREDIBLY rude. He obviously could care less about my business and made it quite clear as he rolled his eyes about to show me how he came to this price. After some BS, he finally showed me on his computer how he came to the price. After quickly punching in numbers so I could not see and adding numbers NOT mentioned in the ad, he came up with a price of 247.00 per month. So I ask, why did you quote me 298.00? He said..."Oh we quoted you for 15,000 mile lease." So I ask, why would you do that when I asked for 12k? At the same time Ali (salesman) came back, so i asked him... Ali, how many miles is included in this lease price? Ali and the sales manger BOTH answer 12K. Hahahaha He just told me 15K. SCAMMERS, LIARS!!! The story and back peddling goes on, and the sales manager continues to contradict himself, but I think you see my point. STAY AWAY!!! sorry for the long reply! More

Purchased a 2007 CRV. Wanted a Sirius satelite radio installed. At that time XM was the only factory option. They agreed to install an aftermarket system, which they showed me in a different vehicle. installed. At that time XM was the only factory option. They agreed to install an aftermarket system, which they showed me in a different vehicle. When I went to pick up a week later the system was not in it. They told me they would have it in a few days and that I would just need to bring the car back. I waited three MONTHS. After many phone calls they kept telling me the system was out of stock. I finally went to Best Buy and found the the exact system there in stock. Plus, Best Buy would install it for HALF of what Atlantic wanted (saving about $1,700). I told them that I wanted my money back since they had more than enough time to honor our agreement and their system was way overpriced anyway. Suddenly they were able to locate the system that I originally paid for. At this point, I said no, just refund my money for the cost of the system that they had been unable/unwilling to install. They gave me the run around, making me come in several times. I finally wound up having to have a shouting match with the manager Ravell in order to get my refund, which they made me wait forever to process. The sales manager was a total a**hole. I had to create a scene and threaten legal action to get my refund. No other manager or owner was ever available, only that rude idiot Ravell. It was a terrible experience. I would never buy a car from them again. After reading these entries it's obvious that this is simply how they do business. More

went to this dealer last week to look at a new car. Got passed from sales person to sales person. I didnt even know who was helping me, i guess it was because i was looking at a cheap car. I was in the dea passed from sales person to sales person. I didnt even know who was helping me, i guess it was because i was looking at a cheap car. I was in the dealer for hours! they said the could not get the loan BUT could get a loan on a car that cost $15,000 more then the one i was looking at, they offer me a payment of $586.00> they had in scribbled on a paper they did not even know witch number was what!! I said no deal and walked out, i found them to be disorganised, they had a sale guy in training talk to me at one point. Dont go this dealer! More

Purchased a Certified mini van about a week ago. We are new to the area from Arizona and have az plates and insurance, needed new insurance so we got a quote from the insurance the salesman recomended, whe new to the area from Arizona and have az plates and insurance, needed new insurance so we got a quote from the insurance the salesman recomended, when we were reviewing the quote noticed that there was a 350 set up fee. I refused and called Geico got insurance in about 10 minutes. Fast forward a week and I cant ballance my check book, this insurance company the salesman recomended, ran my card for almost 600 dollars. SCAM and ripoff. More

Stay Away! Dealer told me they would pay off the remaining payment on my pilot lease and proceeded to not pay it and ignore my repeated phone calls. Not until I contacted the Better Business Bureau remaining payment on my pilot lease and proceeded to not pay it and ignore my repeated phone calls. Not until I contacted the Better Business Bureau and State Attorney General's Office did they finally respond and pay my payment late! We were also promised 2 $200 referral checks to my parents for referring us to Atlantic. To this day, 5 years later and after an unimaginable number of phone calls, my parents have yet to see their money. The sales mananger Rivero is the ultimate shister. These guys are nothing more than straight up rip-off artists. Stay away...far, far away. More

I purchased a pre-certified 2007 Honda Civic SI from a I purchased a pre-certified 2007 Honda Civic SI from a local dealership on 12/26/08. No accidents were disclosed. Took the car home and my mechanic I purchased a pre-certified 2007 Honda Civic SI from a local dealership on 12/26/08. No accidents were disclosed. Took the car home and my mechanic noticed that the driver's side door was misaligned and was repaired poorly (hollow sound and scraping the bottom of the door sill). Took it back to the dealership and complained about it. A $200 dollar refund was given to me to realigned the door. When asked about the paint, the service manager told me to just put some touch up paint on. Fast forward a couple of months later. The paint on the door started to bubble up and rust. Took it back to the dealership and was told, without an inspection, by the pre-own manager to see his friend's body shop as they will give me a discount on the work. I told him that it was a precertified car and now it's rusting. He then replied that he is over his monthly budget and can't spend more money on this. I called Honda of America and filed an official complaint against the dealership. Honda couldn't get the dealership to reply to them. So they had my ccar dropped off at another dealership for the regional manager to check it out. The conclusion was that this was not a Honda manufacture issue and that the pre-certified warranty doesn't apply. The door skin was not applied correctly and is rusting thru the inside. The trunk was also replaced (no VIN) and now it's also starting to rust. Took the car to a reputable body shop and was told that the door skin needs to be replaced, which is more expensive than just replacing the door itself. The body shop told me that the door skin was missing the proper foam/adhesive and is RUSTING throughout. The trunk just needs to be reprimed and painted The estimated damage is about $3200. More

There's one positive review on this site and I don't believe it's a legitimate review from a real customer. Probably an employee for the dealership wrote it since he's quoting how many vehicles they so believe it's a legitimate review from a real customer. Probably an employee for the dealership wrote it since he's quoting how many vehicles they sold last year (400something). How the heck would a customer know that?! What moron thought that would be believable in a customer review? LMAO. Idiots! Anyway, it's hard to believe what these guys did. But they quoted me a price on a Honda Accord LX for $19,900. I was about to leave for the night when Joe quoted me a trade-in price on my Civic for $14,000. This, he said, was a special loyalty program quote that expired that evening, so I needed to take advantage. (My entire family drive nothing but Hondas for the past decade, so they were right, I deserved some loyalty back) Intrigued by the offer, I found myself sticking around to see what we could hammer out together on paper. But neither number was honored when Charles wrote out the purchase agreement for the deal. He added a bogus $710 delivery fee to the price. He also wrote the trade-in value at $12,800. When I asked, what happened to the $14,000 quote. He said I was still receiving the value of $14,000 because he chopped $1,100 off the tax of the transaction. This was a complete lie since the total tax of the purchase minus the trade-in should have been only $508. You can't save $1,100 on a $508 tax, can you? LOL. You see, Charles had attempted to trick me by applying the tax to the $19,900 price quote, which, of course, is incorrect, since that was not ever going to be the amount owed. $19,900-$14,000=$5,900 is the correct amount owed. The 8.625% sales tax is supposed to be applied to that number, $5,900. But it was late when Charles dazzled me with his sneaky mathematics so I didn't catch this until the next day when I was at home going over it with my Brother-in-Law. In the mean time, I'd left a $500 deposit on the car with my credit card and told him I'd be back in a day, assuming the numbers all checked out. Before I left, I alerted him that a friend who I relayed the numbers to on the phone, told me my total amount owed should've come out to $12,500 (this included the balance of the loan left on my trade-in Civic). But Charles' final amount due was $14,600. I asked why the calculations didn't seem to add up and he once again spouted mathematical diarrhea that made my head spin. Jotting down numbers and flashing his calculator figures at me. I shrugged and figured I would see what he did when I studied it the next day. But what I discovered was that he managed to work an extra $2,000 into the deal with his phony tax-saving myth and several unnecessary add-ins that he claimed were standard and mandatory, but were obviously only included to sweeten his own commission. When I went back to the dealership and pointed out all Charles' "mistakes," I expected him to attempt to re-negotiate and sweeten the deal to make it up to me or at least to offer something a little more fair. I mean, come on! Didn't he know I was this close to killing the deal now?! Instead, the dishonest swindler defended this garbage as a "good deal" I pointed out that, in effect, none of the quoted numbers were being honored in a straight-forward way and he was actually charging me more than I'd agreed to and more than I had any intention of paying. I even showed Charles the "True Market Value" price according to Edmunds.com. That's the average price that customer are actually paying based on national sales data being tabulated. I showed him that the "TMV" was $19,600 in our area of the country, so I was already paying $300 above that, if Charles would bother to honor the $19,900 quote he'd given me. But Charles had no response to that, except to tell me that I was already receiving a superb deal for my trade-in with his offer of $12,800 (which, again was not the original quote he and his manager had given me). Basically, these guys spoke the numbers I wanted to hear and then wrote out a deal that was $2,000 worse for me and favorable for themselves. I thought when salesmen negotiate, they are supposed to start out with higher numbers and come down. At Bay Shore Honda, they do the opposite. LOL. I tried to point this out and the manager, Joe, told me I was "acting like a different person" tonight. And I said, "Yes, because I looked over the deal and it's not what I thought it was." He said, "We didn't trick you," which was odd because I was careful not to accuse them of any trickery since I was still hoping to re-negotiate, but after he said that, I retorted, "Well, I didn't want to go there, but you did, indeed, trick me with these slick numbers." The kicker is that when I got fed up and asked for my deposit back, they wouldn't simply credit my credit card and let me leave. They attempted to entrap me with a bunch of B.S. about it being a long process, involving me filling out paperwork and them sending the paperwork upstairs and then I'd see the credit the following day. I said, "No. It took you 2 minutes to take $500 off the card. It should take the same amount of time to put it back on. Just run the card through the machine and bring me a receipt for the credit." They refused, again citing their lengthy "Process" that was obviously intended to keep me there, while they wasted more of my time trying to convince me to overpay for their stupid over-priced product. Which brings me to one last point. You would think that in Bay Shore, merchants would be a little sensitive to the economic climate. The percentage of houses in foreclosure here is astronomical. The idea that these salesmen are so greedy that they can't extend any type of real incentive to do business with them is truly sad, quite disgusting, not to mention detrimental to commerce. Consumers ought to know that car salesman earn profit even when they sell cars below the invoice price through rebate deals and incentive programs. The fact that Charles looked me in the face and tried to tell me that he couldn't make money selling me the car at the numbers we'd talked about shows that he only wants to do business that is advantageous to him. He could care less about the working man or the struggling man or the man who wants to give him some business, but can't afford the bloated sticker price in this deadly economy. Charles could have sold me a car and earned himself some bucks. I had the title in my pocket, ready to trade in my car. But he couldn't bare to shake hands on a deal that would've been mutually beneficial. These guys are all about their own wallets. They're all about greed. Today, too many Americans only care about themselves and their own bottom line. It's true. Why do you think the whole country is being steadily flushed down the toilet. People didn't act like this 50 years ago. People used to care a little bit about decency. Not any more. And not at Atlantic Honda in Bay Shore. Their numbers are as fishy as the Atlantic. More

Very good experience and a very good price. Elham was straight forward salesperson and I would recomment anyone to Atlantic Honda. They have plenty of cars to choose from and very good finance options. straight forward salesperson and I would recomment anyone to Atlantic Honda. They have plenty of cars to choose from and very good finance options. Service is great! Fast as well A+++++ DEALERSHIP More

Worst dealership experience ever. The sales guy (Leroy) was nice, but the sale manager was rude. After negotiating a price they tried to run through another $700 in fees. Once we agreed on a price we waite was nice, but the sale manager was rude. After negotiating a price they tried to run through another $700 in fees. Once we agreed on a price we waited 4 hours to pay and have the paper work ready (4 hours!!!). The finance manager was rude telling us to wait while he was having Chinese food with his buddies. They did not accept my personal check even though I already gave 1/3 in cash. I had to write 3 checks. They treated me like sh***t, were rude, could not care less about me, everyone was giving us looks as they could not care less. They blamed me because during the negotiation I walked away and then came back, they were trying to get back at me for leaving by having me wait unnecessarily. While I was waiting some other customer complained, they wanted to leave but the dealership hold their drivers license and would not return it. I still don't have my title and hope that they will send it to me later once my checks clear. 1st time I have seen this, as usually dealers have the capability of verifying the funds with the bank. Last time I bought a car at Subaru they were so nioce and it us 1 hour top process evrything and leave with the car. This Honda dealer is cheap, awfull and rude. More