Atlantic Honda

Review for Atlantic Honda – Exceptional Service by Di Lin I want to take a moment to recognize the outstanding service I received from my service advisor, Di Lin. He went above and beyond to assist me Lin I want to take a moment to recognize the outstanding service I received from my service advisor, Di Lin. He went above and beyond to assist me with a major issue on my 2019 Honda Pilot. I’ve been a faithful Honda customer for years—I’ve leased three Honda Pilots and purchased the most recent one after the lease ended during COVID. I also purchased a Honda Accord for my wife in 2016. A couple of months ago, I brought my Pilot to the service department due to a hard shifting problem. At that time, no issues could be diagnosed, and I was told to continue driving until the issue became more consistent or until a warning light appeared. Unfortunately, the problem never stopped, and just recently, the light finally came on. When I brought the car back last week, Di Lin called me with the difficult news that it was a valve body issue and Honda recommended a full transmission replacement. I was frustrated and disappointed, especially since my Pilot had only 108,000 miles and I had meticulously followed every recommended service interval, including transmission services at 30, 60, and 90 thousand miles, all performed at your dealership. Feeling discouraged, I asked Di Lin if he could reach out to the factory representatives to see if Honda could assist in any way. Thanks to his persistence and incredible customer advocacy, Honda offered a very helpful goodwill rebate toward the transmission replacement. Without Di Lin’s proactive efforts, this would not have happened. His exceptional customer service not only resolved the situation but also kept me as a loyal Honda customer. Di Lin truly deserves special recognition for his dedication and care. His efforts turned what could have been a deal-breaker into a reaffirmation of my trust in Honda and Atlantic Honda. Keith Shaw More

Just when I thought Atlantic Honda's service team could not impress me further, they pushed the bar up yet again. I needed an urgent repair on my 2025 Honda CR-V Hybrid earlier this week and was only able not impress me further, they pushed the bar up yet again. I needed an urgent repair on my 2025 Honda CR-V Hybrid earlier this week and was only able to get a Thursday appointment. So, I called David Schweitzer who was able to get me in the same day. A few hours and a replaced lower torque mount bolt later, I was back on the road. More

Great customer service and support very fast and get the job done definitely will be recommend when I am ask about the service thank u job done definitely will be recommend when I am ask about the service thank u More

David Moore jr was amazing I would highly recommend working with him and purchasing a Honda from him. working with him and purchasing a Honda from him. More

I took my vehicle in for factory recommended service. This service was performed and car was returned back to me earlier than the promised time. David reviewed the multipoint inspection with me then di This service was performed and car was returned back to me earlier than the promised time. David reviewed the multipoint inspection with me then discussed what the next service recommended would consist of. I really appreciate that David takes the time to talk about future service with an accurate estimate so there or no surprises at the next service visit. More

Gabriel was nice and knowledgeable. Purchasing process was slow. The original offer was outrageous and the negotiation process was stressful. I prefer more transparency. Purchasing process was slow. The original offer was outrageous and the negotiation process was stressful. I prefer more transparency. More

Very satisfied with service there They were wonderful , courtesies they did good Would definitely recommend courtesies they did good Would definitely recommend More

Buen Servicio, muy atentos con el cliente y aclaran todas las dudas que podamos tener las dudas que podamos tener More

I worked with Rehmy in getting into a used car on their lot. I had an amazing experience with him I would highly recommend this preowned center to anyone. lot. I had an amazing experience with him I would highly recommend this preowned center to anyone. More

Excellent repair and customer service. Service advisor David Schweitzer goes above and beyond to ensure a great experience. Service technicians perform quality repairs. Service advisor David Schweitzer goes above and beyond to ensure a great experience. Service technicians perform quality repairs. More