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Atlantic Dodge Chrysler Jeep Ram

St Augustine, FL

4.6
1,213 Reviews
If you want to learn more about our dealership, you have come to the right place. At Atlantic Chrysler Dodge Jeep Ram, we strive to provide our customers with an excellent shopping experience. Everything from online browsing to in-person test drives features quality help and advice from our expert sales team. Read on to see how we can help you.
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2330 US-1

St Augustine, FL

32086

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Showing 1,213 reviews

October 13, 2021

I have never in my life experienced what happened at Atlantic dodge Salesman was awful to me I called ahead on Saturday before I drove there and nobody waited on me for twenty minutes so I left Wors More

by Ernychildre
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Niether
Oct 13, 2021 -

Atlantic Dodge Chrysler Jeep Ram responded

Thank you for your observations, and I apologize that you were not immediately waited on. We instruct our Sales Consultants to allow our customers to peacefully shop without being bothered if help is not wanted or needed. We do expect them to assist customers, however, as soon as help is requested. I am sorry we did not assist you quickly enough in this case. Our Sales Consultant is bi-lingual, he speaks both Spanish and English....that being said, English is his second language and he tries very hard to speak it effectively. We value the opportunity to offer our Latino customers the opportunity to speak to a Sales Consultant in their preferred language. Please contact me at your convenience so that I can learn more about this interaction and apologize to you personally. Anthony General Manager (904) 797-4383

October 02, 2021

This experience I had today was completely unprofessional from beginning to end. I had to contact Service Manager based on what service writer tried to explain to me, which basically said the 2020 Chrysler More

by william.roberts89
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Anthony, and Paul
Oct 13, 2021 -

Atlantic Dodge Chrysler Jeep Ram responded

Hello and thank you for your observations. I was personally involved in the diagnosis and examination of your vehicle. My technician spent approximately 3 hours attempting to replicate and isolate the vibration you described to us. We switched wheels and tires off of a like vehicle, test drove it with an identical vehicle and compared both vehicle specifications- on the road and on the lift. No differences were discovered either in function, visual appearance or driving dynamics. Your steering system is operating as designed and no engine "knock" was discovered or replicated. You are the second owner of this vehicle and it was sold to you by a different used car dealership, and not this store. We are confident that this vehicle is operating as designed and has no serviceable flaws. If you are unhappy with the driving dynamics of the vehicle or its overall performance, I suggest you contact the used vehicle dealership you purchased the vehicle from. Feel free to contact me at any time to discuss, and thank you again for sharing your observations. Anthony General Manager (904) 797-4383

September 28, 2021

Oh my god!!! I wish your team had dr offices, insurance sales and even home real estate sales ….. I was treated just wonderfully great team and financier oh man!! He puts your mind at ease and makes the fi More

by Larrykarayanis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And daniel
Sep 29, 2021 -

Atlantic Dodge Chrysler Jeep Ram responded

Thank you for sharing your wonderful review for our team at Atlantic Dodge Chrysler Jeep RAM! We appreciate your business. Congratulations on your vehicle!

September 26, 2021

Great sales and service center. Selling Jeep’s reasonable price and service prices are reasonable. Staff is friendly and courteous. More

by stephengerke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura
Sep 27, 2021 -

Atlantic Dodge Chrysler Jeep Ram responded

Hi Stephen, We are thrilled that you found our Sales and Service Departments to be great. Thank you for choosing Atlantic Dodge Chrysler Jeep RAM and we hope to continue to assist with all of your future automotive needs.

Sep 27, 2021 -

stephengerke responded

Keep up the good work

September 18, 2021

I’ve bought a total of four Jeep’s over the last 30 years from Atlantic Dodge. Always the best salesmen and a great financial officer. More

by RBF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Burkett , Greg Morris
Sep 19, 2021 -

Atlantic Dodge Chrysler Jeep Ram responded

Hi there, It is wonderful that you have found our team to be the best. We appreciate your return business and we hope that you enjoy your Jeep. Thank you for choosing Atlantic Dodge Chrysler Jeep RAM and please know that you are always welcome here.

August 31, 2021

Wonderful customer service. The staff really seems to care about you and the service to your vehicle. Best customer service of any dealership that I have been to. More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot employees name
Sep 01, 2021 -

Atlantic Dodge Chrysler Jeep Ram responded

Hi Bobby, Thank you for telling us about your wonderful experience. It is fantastic to know that our Service Department provided you the best customer service. Thank you for choosing Atlantic Dodge Chrysler Jeep RAM and we hope to continue to assist with all of your future automotive needs.

August 24, 2021

Efficient, courteous and professional pretty much sums up our experience every time we have visited. From the top on down we have always been treated with courtesy and respect. Special note to Buck, John, J More

by deanebby2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Duford, Jaelin ??, Buck Day
Aug 25, 2021 -

Atlantic Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! We are delighted to know that you have had good experiences with us at Atlantic Dodge Chrysler Jeep RAM and to know that our team has provided great customer service. We are always here to help!

August 22, 2021

We are satisfied except we are waiting for a radio for our 2018 Chrysler 300 which we have not received although paid! More

by cglover1962
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 22, 2021 -

Atlantic Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your positive feedback about us here at Atlantic Dodge Chrysler Jeep RAM. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

August 17, 2021

They are always so efficient and friendly at Atlantic. They take great care of my Jeep. More

by Suewestcott201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Holland
Aug 17, 2021 -

Atlantic Dodge Chrysler Jeep Ram responded

Glad to learn that you are consistently impressed with our Service Team. They will be excited to learn about this review. Thank you so much for being one of our valued guests and we look forward to your next visit here at Atlantic Dodge Chrysler Jeep RAM!

August 17, 2021

Efficient service. Had an oil change and tire rotation. Was very pleased that the wait was not long! More

by CMCH FLOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Swartout
Aug 18, 2021 -

Atlantic Dodge Chrysler Jeep Ram responded

Hi there, We think it's great that our Service Department were able to get you back on the road in a timely manner. It pleases us to know that you encountered an efficient service. At Atlantic Dodge Chrysler Jeep RAM we appreciate your business and we look forward to your next visit.

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