Atlantic Dodge Chrysler Jeep Ram

The front desk lady she was African American was efficient and kind. Then this short bald white guy comes in grunting and rudely throws the keys to a car on her desk and talked to her harshly. I do efficient and kind. Then this short bald white guy comes in grunting and rudely throws the keys to a car on her desk and talked to her harshly. I do not approve of that kind of behavior anywhere. I don’t mind the increase of price but seeing that made me not wanna support a business that lets that kind of behavior happen to someone who doesn’t deserve it. Hope this is corrected. More

I mean what can you say the customer service sucks there. The service tech held my car for 3 days this is a major corporation and they didn't have parts that took according to them 5 days to get my parts in The service tech held my car for 3 days this is a major corporation and they didn't have parts that took according to them 5 days to get my parts in then they held my car at the parking lot which it still ran therefore I didn't have a car for 3 days. They give a QR code which didn't work so I had no way to call the the service guy who checked me in then when I called the service department tell him I was canceling it they never responded back to my voicemail that I left at the service department when I came in to get the car back again there's no explanation he's like oh well we were going to get to it in another two days so again they didn't get some xxx of this place I took my car and got the job done for half the price half the price of what you're going to charge me at this rip off car company. Yeah you know they say they get too big for their britches that's exactly what's happened here this company has dealerships all over the place and again they don't give a rat's xxx for you as a customer. More

The service I received was friendly, quick and efficient. I would recommend from what I experienced. I would recommend from what I experienced. More

Jennifer was very helpful , quick, and courteous getting me processed for an oil change. Work was completed quickly me processed for an oil change. Work was completed quickly More

Service was fantastic. Jen was very nice, attentive to my needs, and provided all information up front. I didn't give a 5-star review because I am still not happy that the Jen was very nice, attentive to my needs, and provided all information up front. I didn't give a 5-star review because I am still not happy that the $200 diagnostic fee was not applied to the work. I can understand paying it if I took my vehicle somewhere else for the repair, but the same shop did the work. For that reason I will not take my Jeep back there. More

Possible cost was explained to me before the service was performed. Waylon Frank took good care of my needs. Everyone else did also. performed. Waylon Frank took good care of my needs. Everyone else did also. More

The service was great. All the people I talked to were nice and helpful. The service was quick All the people I talked to were nice and helpful. The service was quick More

Had a great experience. Young lady was very helpful and even honored a couple for another Dodge dealership. Young lady was very helpful and even honored a couple for another Dodge dealership. More

We had jeep mechanical problems while on a trip and Waylon was able to get our jeep fixed quickly, even though we didn't have an appointment. Waylon was able to get our jeep fixed quickly, even though we didn't have an appointment. More

Bad service will not go back 3 hours for an oil change Did not even rotate my tires as I asked change Did not even rotate my tires as I asked More