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Atlantic Chevrolet - Service Center

Bay Shore, NY

2.7
51 Reviews

51 Reviews of Atlantic Chevrolet - Service Center

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August 21, 2023

Megan is exceptional she gives her all with professional knowledge and courtesy to her customers More

by oneillmarilyn19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
New Car Finance Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Musinski
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Schultheis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Gallagher
Aug 23, 2023 -

Atlantic Chevrolet responded

Thank you for the great feedback! We are glad to hear such good things about your experience with Megan. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Atlantic Chevrolet Management Team

Aug 23, 2023 -

oneillmarilyn19 responded

My concern is with the fact you will not refund my D My DMV overage charges

July 21, 2023

Bad services! !! High way robbery...paying for the feelings of service tech Rick.bad services More

by John Krupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Gallagher
Jul 24, 2023 -

Atlantic Chevrolet responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Atlantic Chevrolet Management Team

April 10, 2023

My experience was an amazing! ! My salesman Paul Coppola was very authentic in his approach to my financial situation and worked to get me the truck of my dreams!! Highly recommend More

by traceygirl88
Recommend Dealer
Yes
Employees Worked With
Paul Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Management Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Zelaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Atlantic Chevrolet responded

We cannot thank you enough for your wonderful review of Atlantic Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Atlantic Chevrolet Management Team

April 08, 2023

Atlantic service made it easy for me to go to another dealership there are no words for what I went thru during my last visit no more I’m done with Atlantic More

by napolitano1126
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 10, 2023 -

Atlantic Chevrolet responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Atlantic Chevrolet Management Team

Apr 10, 2023 -

napolitano1126 responded

There is no need for further conversation.You not only lost me as a customer but there will be some more of my family and friends that will be going elsewhere

September 22, 2022

Rick and the entire service team did a fantastic job expediting the diagnosis and repair of my '18 Chevy Trax. The staff was courteous, professional and answered all of my questions. I would not hesit More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick - Service Manager
Sep 22, 2022 -

Atlantic Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Atlantic Chevrolet Management Team

December 31, 2021

I had a good experience with Atlantic Chevrolet Dealership. I highly believe my experience was great because of the car dealer my husband and I worked with, Lawrence. He was knowledgeable, professi More

by ashleywms24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Atkins
Jan 03, 2022 -

Atlantic Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jim Coogan - Customer Relations Manager - jcoogan@aagny.net

August 21, 2021

Terrible experience. My 2007 Suburban had a low oil pressure / shut engine off indicator come on. I was close to Atlantic and thought an Chevy dealer would be a good place to go, as I did not want to c More

by ROBERTPANICO213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Baldwin
Aug 25, 2021 -

Atlantic Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Aug 29, 2021 -

ROBERTPANICO213 responded

I'm waiting for a reply.

August 12, 2021

As much as Nick Sciarrotto is a great salesman and Helpful the dealer ship has nothing to boast about. Terrible Service department even for Warranty work. Leave your car for an oil change? Leave you More

by Glenn.belmonte
Customer Service
Recommend Dealer
No
Employees Worked With
Lease Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Atlantic Chevrolet responded

We appreciate your business and your feedback, we understand that current shortages have led to inconveniences and we will continue to work on this until things get better. Megan Gallagher, Customer Relations Manager

August 11, 2021

Never again I have just changed my whole review of this dealership I am going elsewhere More

by napolitano1126
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Cortigino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Aug 13, 2021 -

Atlantic Chevrolet responded

We are pleased to hear that you had an excellent experience with Mike and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Jim Coogan - Customer Relations Manager - jcoogan@aagny.net

June 03, 2021

Bill and the Atlantic team rock! They were able to work with me to hit my price range and managed to upgrade my vehicle in the process! More

by Mitchrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Berlese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Atlantic Chevrolet responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Jim Coogan - Customer Relations Manager - jcoogan@aagny.net

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