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Atlantic Chevrolet

Bay Shore, NY

4.8
1,905 Reviews
We share our customers concern for clean and safe environments. In order to give our customers confidence, whether they are buying or servicing a car, we have taken numerous precautions in order to allow you to shop with confidence, including the installation of additional hand sanitizers throughout our dealership; we have increased our cleaning crew in order to disinfect door knobs, surface tops, car ...
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1350 Sunrise Highway

Bay Shore, NY

11706

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Showing 1,905 reviews

October 29, 2015

professional From start to finish David Kowal was there to take care of my needs. Told him what I needed and he was there for me. Outstanding! He really worked fo More

by Don 54
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kowal
Dec 03, 2015 -

Atlantic Chevrolet responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Atlantic Chevrolet Cadillac, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. Lisa Bautista, CSI Coordinator, lbautista@atlanticautogroup.net

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October 08, 2015

Outstanding!! My dealer rep. was Dina. She was very professional and knowledgeable! She made the whole experience very nice! Everyone I dealt with was friendly More

by Madman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
Oct 14, 2015 -

Atlantic Chevrolet responded

Hi and thank you for your kind words! We appreciate Dina as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you for your recommendation as well! Lisa Bautista, CSI Coordinator, lbautista@atlanticautogroup.net

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September 22, 2015

Leased 2015 Equinox My sales consultant was Tom Farrell. I found him to be professional, courteous and knowledgeable in the car I was looking for, 2015 Equinox. I would More

by jdemaio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Randazzo, Lisa
Sep 28, 2015 -

Atlantic Chevrolet responded

Thank you for reviewing your time spent at Atlantic Chevrolet & Cadillac. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Tom is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We are very lucky to have him. If you ever need anything in the future, please don't hesitate to let us know. Take care! Lisa Bautista, CSI Coordinator, lbautista@atlanticautogroup.net

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September 02, 2015

Unethical and Unprofessional Bought a Certified Pre Owned Corvette. When I went to pick up car, had to wait 1 hour and 45 minutes while they did the car preparation even though More

by bobemilman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Coppola, Paul Santo
Sep 18, 2015 -

Atlantic Chevrolet responded

I'm sorry to hear about your recent experience. Our customers time is valuable to us, and I am disappointed to hear your recent visit wasn't as pleasant and timely as you would have hoped. Please contact me at your earliest convenience so we can discuss this further. Lisa Bautista, CSI Coordinator, lbautista@atlanticautogroup.net

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September 01, 2015

service was far below expectations and far below other Cadil i brought my 2014 ATS in for a replacement screen on info homepage, an oil change and to have the recall for sun roof fixed. I was told two and one h More

by bernman402
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Mauer
Sep 18, 2015 -

Atlantic Chevrolet responded

Bernard, I sincerely apologize for your negative multiple service experiences with the Service Department. I assure you that changes have been put in place to prevent these occurrences from ever happening again. We have coached the service advisor in your review and made absolutely certain that the current staff members are much better educated in procedures but also very pleasant in customer response and need of attention. We will not tolerate rudeness to our customers from our employees. We would welcome the opportunity to meet your expectations in the future. Feel free to contact me directly if you have further concerns. Lisa Bautista, CSI Coordinator, lbautista@atlanticautogroup.net

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August 31, 2015

Great place to buy a car! I just leased a 2015 Chevy Malibu as it wasn't my first choice of car I learned to love it from the first time my sales person showed it to me. I had More

by Nibo5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben kowal
Sep 18, 2015 -

Atlantic Chevrolet responded

Congratulations on your new 2015 Chevy Malibu and thank you for putting your trust in Atlantic Chevrolet & Cadillac! Our teams from both the sales and service departments had a pleasure assisting you and are grateful for the 5-star review. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. Don't hesitate to contact us if there is anything else we can do for you. Take care! Lisa Bautista, CSI Coordinator, lbautista@atlanticautogroup.net

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July 26, 2015

Purchase of Certified Pre owned Chevy Cruze We couldn't ask for anyone more helpful than our Salesman, Paul Coppola. He worked to give us the best deal, was kind and considerate. Dee in Fina More

by Kathy1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Coppola
Jul 27, 2015 -

Atlantic Chevrolet responded

It was a pleasure to read about your recent experience with our dealership. We strive to go above and beyond for all our customers and ensure they leave happy and satisfied. It's great to know that Paul and Dee made your car-buying experience by far the best you ever had. We appreciate you taking the time to leave a review and we look forward to seeing you again. Lisa Bautista, CSI Coordinator, lbautista@atlanticautogroup.net

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July 04, 2015

Go to Atlantic Chevrolet Cadillac for your next used car! I have bought 2 used cars at Atlantic Chevrolet over the past 3yrs and both times I was helped out by Paul. C and Ray the finance manager. I was the More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Coppola, Ray
Jul 06, 2015 -

Atlantic Chevrolet responded

Thank you for writing this great review, Dave! I'm happy to hear that Paul and Ray have consistently provided you with the positive car-buying experience we strive to deliver to each of our guests. We're thankful for your repeat business! We appreciate your recommendations and let us know if there's anything else we can do for you. Also, be sure to stay connected with us on Twitter and Facebook for dealer updates and specials. Best regards, Lisa Bautista, CSI Coordinator, lbautista@atlanticautogroup.net

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June 25, 2015

Sold me a used car that leaks water I will never go there again. They felt that I bought a used car ($30K) and that I wasn't to be taken seriously. The car that I bought leaked water i More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
rather not say
June 15, 2015

Horrible Service Horrible service experience and I'm still going through it. My check engine light came on in my new 2014 Chevy Cruze in April 2015. I finally got a se More

by JMahone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mitchell Solack
Jun 29, 2015 -

Atlantic Chevrolet responded

Thank you for sharing your feedback with us. I am very disappointed to hear about the frustrations caused in regards to your new car purchase. I would appreciate the chance to speak with you directly, so I can learn more about your experience, and we can try to reach a resolution. Please reach out to me at your earliest convenience.  Sincerely, Lisa Bautista, CSI Coordinator, lbautista@atlanticautogroup.net

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